Staff is very professional, I think her name is Sam she made me feel very comfortable great personality. Same with the doctor very professional. A big thank you for helping me out in my very painful time. read more

**Terrible experience with Sage Dental in Abacoa.** I called Sage Dental because I was considering signing up for the Sage Care dental plan and simply wanted to ask some basic questions about pricing and what was included. The first red flag was that you **cannot actually speak with the dental office when you call--you are directed to a call center.** The call center also could not give me clear pricing for services. I was told that I would need to come into the office for a consultation before they could tell me what I needed or what anything would cost. I was also told that the consultation and X-rays would be free if I signed up for the Sage Care plan. Otherwise, I would have to pay for them. My primary reason for going was very simple: **I wanted a regular dental cleaning.** Once I was there, the dentist explained that they couldn't tell me what I needed without doing the consultation. When I questioned the lack of pricing transparency, the dentist told me, **"No one gives prices over the phone."** I found that statement very frustrating because it is simply not my experience with other dental offices. Many dental offices are able to provide at least basic pricing or estimates over the phone for routine services. I then asked a very straightforward question: If I came in wanting a regular cleaning, but the dentist determined that I needed a more extensive/deep type cleaning, could I decline that service and simply pay for and receive the regular cleaning I requested? **The answer was NO.** That was a deal breaker for me. The entire experience felt like an **upselling process**, with very little transparency about what I would actually be paying. I was being asked to commit to a consultation and X-rays before I could get straightforward answers about the cost of the services I was actually interested in. When I said, *"I don't think this is a good fit for me,"* the dentist simply replied, *"That's fine,"* and walked out. I found that response extremely rude and unprofessional. A dental office should make patients feel informed, respected, and comfortable asking questions about their treatment and costs. Instead, I left feeling pressured and frustrated, with still no clear idea of what I would actually have paid. If you're considering Sage Dental, I would strongly recommend asking **exactly what you will be charged before agreeing to anything** and making sure you understand what services you are expected to accept. For me, the lack of transparency, inability to get straightforward answers over the phone, pressure toward additional treatment, and the way my questions were handled made it very clear that Sage Dental is **not a good fit for me.** read more

Do NOT go here. You will come out with a bill over $1000 and they scare you into thinking you need special cleanings and trays. Terrible to get a hold of anyone. I had to do a credit card dispute for someone to finally call me months later. Avoid this office at all costs. read more

I will start off by saying Dr. Briggs was wonderful when I needed an emergency crown, and everything went perfectly. I switched to this Sage Dental location because it is closer to my new home. I had my next scheduled cleaning done at this office and was told it would cost over $250 (I've never paid this much for a cleaning anywhere). When I questioned the charges, my hygienist was condescending and pushy. She basically said that is their protocol and if there is another dentist office that uses a different protocol, perhaps that dental office might work out better for me. I almost left and ate the $50 cancellation fee she quoted me, but I agreed to the cleaning this time so I would not need to reschedule. I will be checking into other options though in the future. I loved Dr. Briggs, but the hygienist is the person you see 95% of the time. read more

$335 for a "deep cleaning". I'm an insured individual originally from NH and this is not how it's done back home. One thing is for certain, I won't be a return customer. read more

It is always a pleasure to be seen by Dr. Briggs. I've visited this office before and had nothing but great interactions and service. I've also spent over a thousand of dollars out of pocket for a root canal at this office. Dr. Briggs is proficient and professional. However, I declined the deep cleaning service today because of Lauren - the dental hygienist. She was very brash and unprofessional. Lauren rushed the education & calmly mentioned the price costing 600.00 for the deep cleaning despite the treatment plan I signed that stated I was only going to receive a regular cleaning covered fully by insurance. Once I explained to her I signed a treatment plan for a regular cleaning vs a deep cleaning , she badgered me about who could've told me that as if I was making it up haha. I make very good money but it was about the principle of talking to a patient in a rushed manner about a serious ordeal that involved numbing . She was condescending and overall she appeared disgruntled. I quickly changed my mind and declined any treatment. My word of advice to the office at Sage Dental of Abacoa is not only do you need to pick your dentists wisely but also your hygienists. It was a clear make or break and bad for business to be honest. read more

I schedule my beautiful daughter for a teeth cleaning. She is a beautiful 18 yr old . Login the Demtist looks her teeth over and finds no cavaties !!! She then goes back to have her teeth cleaned and the Spoiled Brat young Lady that is doing the cleaning tells us she needs a. 400 dollar deep cleaning !!! I said no we can't afford that and she says well she has to have it look at her gums their loose and she has gingivitis'. This is a bullshit Scam !!! There ain't nothing that she did that warranted a 400 dollar bill !!! I was so pissed off and feel used and taken to the Cleaners !!! Login the Dentist should be stepping in and offering us a 200 dollar refund !!! If this isn't made right I and my family will not come back here period !!! Beware people !!! Robbery here with the spoiled brat hygienist thinking she can rip off everyone and get rich quick scheme !! No difference in my Daughters gums by the way !!! 400 bucks later !!! BS read more

I doubt we will go back. Dr. Briggs was amazing. Loved him but his billing person didnt know what she was doing and never smiled once. I ran medical practices for 40 years and she definitely would not have made it with me. Told us the wrong price. Gave us an incomplete bill. They referred us to Lake Park for a tooth extraction. Extraction took 10 minutes at most and the cost exceeded $400.00. The doctor said his assistant would call in a prescription for pain. NEVER DONE! No surprise. Sage Dental seems to be more focused on money and not the patient. making money is good but caring for the patient can't be forgotten. sorry Dr. Briggs. we liked you but we can't deal with a company like Sage. read more

The office has definitely improved since Dr. Briggs started practicing there few years ago. He's a very talented and professional dentist, despite being a relatively young. Their hygienist Janelle is a great addition to the team. The receptionist desk personnel is very friendly and accommodating, and I really appreciate notifying me before my appointment that my hygienist was running a little behind her schedule, therefore, I didn't have to wait in the office. The billing for the services I received was accurate and clear. read more

My first visit, I was given an explanation of charges before any work was done, which was appreciated. Dr. Briggs reviewed xrays and did a comprehensive evaluation. He was very professional, yet personable. The next week, I had a deep cleaning. Once again, the charges were explained beforehand. The hygienist did a great job, showing me on the xrays, my problem areas and advice on daily oral hygiene. The quality of care was very good, the office appeared very clean, the front desk people were pleasant, and I will be going back next year. read more

At one point I went to another dental company before coming to Sage at this location. The previous company said that I needed 30 thousand dollars of work. I thought to myself. I don't think so. Made an appointment here at the PBG office. Dr. Briggs gave me a real world explanation of what he thought I needed. I was so happy with the realistic outcome. I was advised of every charge before the work was done, they honored my insurance, the scheduling was easy and everyone was extremely kind and professional. Don't believe all of the negative reviews. Check them out and decide for yourself. Paul, a happy customer. read more

A few red flags: 1. When I initially called to schedule an appointment, the phone kept ringing and ringing; no one picked up. Tried again and got Barbara the office manager. 2. Made an appointment for my first visit with their periodontist. Arranged to have referral and records sent from previous dentist about a month prior to the visit. 3. 90 minutes before my appointment at 4pm, the office calls requesting I arrive immediately or no later than 3pm. If I cannot do that they have to re-schedule me. No apology from their side for inconveniencing me. I said I can try and get there by 3 pm and their comment "That will be ACCEPTABLE" 4. Arrive for my appointment only to find out they do not have any records for me. Perhaps my former dentist never sent them. They said Barbara, the office manager was on vacation and they did not have the ability to check her emails. Sage should have informed me. I walked out. Time to find another provider. Very unprofessional and disorganized practice. read more

Just finished my permanent crowns and I'm extremely happy! The office is so professional and treated me wonderful. My smile looks so natural! I'm very impressed. Before and after pics... read more

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An update to this review: Stay clear away from this place! I had a chipped front tooth fixed in Arizona 1 time, it lasted for years. I had it done there by Dr. Briggs, I was back 5 times and they blamed it on my mail biting! The final time they wanted to charge me but luckily my insurance paid for it.Then he had the nerve to say he doesn't want me a patient anymore which is laughable because he does not know he is doing!! The new Dentist I go to guarantees her work for 5 years unlike Briggs at Sage.They also told me they see a lot of people from Sage. Sage has a horrible reputation from ex employees that worked there and from ex clients like myself. I was told I have gum disease which was confirmed I don't by 2 other Dentists!! Beware!! read more

I experienced a VERY painful dental emergency and showed up at Sage on a VERY busy Friday morning. The entire staff was friendly and immediately accommodating even though it was BUSY. Dr. Briggs was so caring and took care of my emergency like I was family. He is so thorough and caring and he turned a scary situation into the best possible outcome for me. He is hands down the best dentist I've ever been to. Samantha helped him with my tooth and I can't say enough about her either. She was incredibly caring and made me feel at ease, she truly cared about my total well being! She goes above and beyond her job and I'm so incredibly grateful! I cannot recommend this office enough if you need dental care! Dr. Briggs and Samantha..... BEST TEAM EVER! read more

This place is a scam! I regularly get a cleaning every four months... I never miss... I just moved here and went to this office. I met with the doctor... He was very nice... I was getting ready for a cleaning when the hygienist told me that I needed a deep scaling Cleaning.. I was so confused because I've never been told that in all my years... So She then gave me the price of almost $500.. The next day I went and got a second opinion.. in fact they told me that my teeth are in excellent condition.. I then proceeded to call my old dentist and had this conversation with them and they reviewed my records and told me the same.. Beware!! always get a second opinion.. I shared this story with my sister-in-law and brother... They told me they had a similar situation happen in the broward office.. read more

DO NOT GO HERE!!!!!!! "Doc" Shawn Briggs left a hole between my tooth and the filling he attempting to do which could of resulted in me loosing my perfectly heathy tooth in a few years because of his malpractice. Then Michelle at the front desk try to argue with me about it when I asked for my money back she finally shut up when I told her I had proof from the X-rays done before And after. All they want is your money they do not care about their patients. Briggs couldn't even do a filling correctly can't imagine how he works on harder things. read more

I'm supposed to get free cleanings twice a year, but this place charges bogus charges ever time..hundreds ofvdollars outbof pocket..I was done after the last cleaning..Now I go to an HONEST dental group and I haven't paid anything out of pocket for my cleaning..I am a senior citizen on a fixed income..this hygienist should be ashamed of how they cheat patients out of their hard earned money..bilk the insurance company and the patients..very unethical..I wouldn't recommend them at all..Thieves read more

Not personable whatsoever and were very condescending to me and my family. Totally unprofessional and tries to apply extra charges for my procedure, which I specifically opted out of. read more

Terrible...charges for things not disclosed or covered by insurance...cleaning charged by "quadrant" so multiple everything by 4!!! Everything, unneeded X-rays, "irrigation" x4...had appt but "no one available "? What? I was on a standby list but told I had appt. Terrible. Too busy, no help, phones ringing, always behind schedule, people sitting in cars waiting for service...terrible. Never again read more

I became a new patient with this dental group. On my first visit they diagnosed I needed a crown and several cavities. Dr Ma recommended a porcelain over metal crown. A piece of the crown broke off within a few months. When I returned to his office he told me I should not have eaten nuts. That's something he never told me and I would have remembered because I eat nuts almost every day. They offered me a replacement zirconia crown but their discounted zirconia crown was still several hundred dollars more then another dentist charged me for the same product. I declined and left their clinic for another group. After this review I was contacted by Sage Dental with an offer to replace the existing broken crown for an upgraded zirconia crown for no additional money since the original crown was only 3 months old. read more

Bilked out of 285 dollars for a cleaning... Senior citizen on a fixed income.. This is after they told me the cleaning would be 100 dollars on my initial visit.. They only did the top portion of my mouth.. I was supposed to come back to get the bottom done.. I never returned.. I went to another dentist and they cleaned the bottom of my teeth for free.. because I didn't need all of the deep cleaning that I was initially told that I needed.. This place is a complete rip off.. How do you sleep at night after taking money from a SENIOR CITIZEN.. I'm also going to file a grievance, and may start a lawsuit.. 285 dollars for a cleaning that should have really been free, but they told me 100 and I show up and they charge me 285 of my monthly pension.. Worst than a shady mechanic... WRONG and so WRONG read more

Eek! Methinks not! Time to find a new dentist! I've been going here for years, but it's finally time to give up on them and find a new dentist. I even used to refer them - but not any more. Where do I begin... The specialist for my root canal out in Wellington that yelled at me, and her staff, the entire time.... the fact that they lost my x-rays, not just once but twice! No big deal, we'll just zap you again - no charge!! Or was it the calling me to pick up the nightguard I probably didn't need just to sit there for an hour... Oops, they didn't even have it... they lost it.....We found out later they didn't pay their lab bill so the lab wouldn't send it. The countless phone calls to get the refund sent to me for the missing nightguard. I still don't have the refund.... Save yourself the headache...find a different dentist. read more

Would never go to this dental group. I am filing a complaint against them. The dentist (his assistant) put my crown on backwards. He claims its not without ever even looking at the crown (I've had the crown for 10 years, I think I would know best). They do not listen to their customers at all. It took a month for me to get the cost for a crown replacement, they tried to hide the full cost by piecemilling the cost to me, (one procedure at a time) for all of the procedures that I would have to go through to get a new crown installed. This dental group is comparable to a fast food resturaunt. If you like quick service and poor quality then this is the place for you. If you like great service and impecible dentistry then I highly suggest finding another dental group. read more

Dr. Quick did a crown preparation for me last week and was excellent! The office is very accommodating and the staff is pleasant. I was nervous about the procedure because I had an emergency root canal on Wednesday, but Dr. Quick assured me it would be ok. I haven't had any pain since and am so relieved. Highly recommend this office! read more

Rudest, most unprofessional hygienist I have ever encountered. I had to leave without getting my cleaning due to her nasty attitude that was completely uncalled for and out of the blue. I've heard of a few other people who had a similar experience with the same hygienist. Unsure how she's still employed, seems like complaints aren't taken seriously. Most of the staff is rude in general & there's little to no bedside manner. Very disappointed with having spent time and money here. read more

Hold onto your wallet. I feel this place is the equilvalent of a shady mechanic recommending unnecessay repairs and over billing

I've gone to this location since 2008 (almost nine years) and have spent thousands of dollars here. Initially the service was good but for the last few years it has been on the decline. The quality of service and customer service attitude displayed by the dentists and hygienists towards customers at this location is so bad that I would rather drive an hour to a dentist in Jensen Beach than to walk the two blocks from my home to get dental service here. The treatment staff here, including the dentists and hygienists, treats patients like they are a nuisance. They do not respond to inquiries on location and insist that you make another appointment which they then feel free to cancel with little notice. This has happened to me on more than one occasion. After a major procedure, I was told to "call anytime" "day or night". Unfortunately (for me), on a Saturday morning, my jaw had swollen to a painful lump the size of half a golf ball, threatening to tear out sutures. When I called I was told to take some Tylenol and come in on Tuesday. The last straw was when I recently had a hygienist (Lauren) loudly berate me in a loud, hostile, and angry manner for "not coming in every three to four months for cleanings". When she checked her records (AFTER berating me) she saw that I HAVE been coming every three to four months as requested (AS SHE REQUESTED). She didn't feel it necessary to apologize. Outrageously unprofessional behavior. So... these are my experiences. If this sounds like the level of service you find acceptable then this is the place for you. As for me, I'll take my business (and my money) somewhere else. read more

Worse dental experience ever! My daughter and I left with 4 pages of dental needs totally $4400. After seeking a second opinion, I was told my teeth looked great and my daughter needs 4 fillings, totaling $300. STAY AWAY!! They DO NOT RUN AN HONEST PRACTICE! Wish I could give a NO STA read more

Everyone in this office is wonderful, but Liz is by far the greatest! She is personable, friendly, and it shows that she really cares and is concerned about your well being. Great job and keep it up! read more

I felt lectured every time I got my teeth cleaned when I know I kept my teeth cleaned pretty well. They constantly told me I needed this and that done or my teeth would fall out. Such a miserable experience! read more

Dr Ahn is the best. She made me feel really comfortable through the process . The staff at sage dental was very professional and friendly. Painless!!! Thank you Ahn for a great experience... I would recommend to my friends and family . read more

This is the absolutely worst Dentist and Dentist office I have ever been. The dentist is loud, rushes through his work, rough, and hands are too large and clumsy. He put 2 implants in and didn't check my bite or if the assistant cleaned up glue well. I complained of left over glue, yet she couldn't find it. During a period of 2 months 7 pieces of glue broke off in my mouth. Then one of the implants failed, which was extremely painful and had to be pulled. When the same dentist pulled the implant he chipped an adjacent crown. It took the dentist 11 months to get these 2 implants in the first time. This dentist office doesn't even deserve the one star I gave them. read more

We took our two kids for the first time 7 months ago. They said our son had 8 cavities (10yrs old) and our daughter had 5 cavities (8 yrs old). Didn't feel right about that and held off; but got them a cleaning. Took them to a new dentist yesterday and they are cavity free. Asked them to double check because last dentist said they each had multiple cavities. Dentist said they looked great! Stay away from this place!!!! read more

I will never visit this center again. I overheard a conversation amongst staff in regards to the bonus they did not receive. I was also informed by one of the staff they get bonuses based on sale/upsale. Seriously, that is a scary thing that possibly an unnecessary dental procedure/cleaning may occur so someone could receive a bonus. read more

Too bad I cannot rate this place with a negative number of stars (a trillion negative stars would be about right)!!! Save your wallet and frustration and look elsewhere if you want a real dentist's office. Something is seriously wrong with this place. read more

i posted and I guess Yelp has a problem stating negative reviews where people can see them. They are in my opinion simply money making factory. Went in for a tooth ache and came out with pages of dental work they wanted to do for over $7000. I have already asked my general dentist and they told me to get a second opinion, but they drag their feet when you ask to have your X-rays sent to another dentist. read more

Too expensive and not treated well! Last May 2015, I had to wait 50 minutes to see the oral surgeon, Dr. Ahn. Never an apology by any staff members at this office. In addition, I was told by Dr. Ahn, that I needed root canals for each cavity in my mouth. This was so not true. Sage Dental wanted to charge me $18000.00 to do my entire teeth that were affected by chemotherapy. It pays to shop around! I decided to get a second opinion. I am so happy to say that I went to Dr. Cohen in West Palm Beach. I saved $12,000.00, by going to him. He also treated me very well, and is compass and understanding. It's your choice! Go to Sage Dental and be treated like a number and get ripped off, or find a very good compassionate and much cheaper dentist, oral surgeon like I did. Believe me, you will be much happier if you do! read more

Get a groupon for a cleaning with a dentist who has their own office. You'll be happy you did because you will get a staff and real dentist who cares about your teeth and not you wallet. I really have horror stories about this dental franchise. read more

My experiance at Gentle Dental was perfect. I was extreamly nervous because I hadn't been to the dentist in a while and I had recently chipped my front tooth. I was worried that I'd be judged for not going sooner. I didn't feel judged at all and everyone there was very friendly and understanding. Everything happened so fast. I literally felt like everything happened in the blink of an eye. My chipped tooth was filled in and it even looks and feels better than before. They even collaborated in matching the tooth color perfectly and I didn't feel any pain the whole time. Gentle Dental truly lives up to their name. read more