I have been to Saganing many times and would have previously given a higher star rating. However, today showed how greedy this casino is and how little they care about their patrons. I had received a mailing indicating I was entitled to specific free play promotions. After driving a great distance to this Casino I was advised that there was a "computer glich" and the promotion was not valid. There was a feeble "sorry" but no effort was made to honor THEIR mailing. At a minimum, an email blast should have been sent notifying patrons (there was a multitude of people there with the same issue) THEIR promotions were falsely advertised. Having been in the retail business for over 30 years, I would NEVER have not honored something sent out by my business and any honorable/trustworthy business should have done the same. How are we to trust anything you send out in the future? read more