Big shout to Tony!!! Love the new updated store, I noticed others like me, having a difficult time trying to find things. After asking several different people where the Pepsi zero was since it was first day of sale & still early in the day, the shelf was empty. Everyone I asked couldn't help, due to them being "temporary employee " or delivery people stocking shelves. Low & behold I found Tony, he was busy but went out of his way & into "the back" and delivered what I was looking for! I always appreciate great customer service and Tony came through!! THANKS TONY!! read more

I visited Safeway to order a cake for my son's birthday. I was informed that I needed to place my order through the app, which seemed to reflect a change in the process, that I was very unfamiliar with. I attempted and since I had specific images I wanted on the cake, I knew I needed assistance from a staff member. Myles directed me to speak with a decorator, suggesting that they could better address my requests, he gave me the times they come, so I returned the following day at the designated time and met with Mya, only to find out that she would not be available on the day I needed the cake. She explained that the decorator had already reached her limit for orders, which left me feeling frustrated, especially since I had come in the day before. Mya empathized with my situation and took the initiative to discuss my case with the decorator, but unfortunately, the refusal remained. Nevertheless, Mya offered to create my cake a day early, as she was working that day, and her effort truly paid off. The cake turned out beautifully, I received numerous of compliments and inquiries about it. I was proud to share that it was from Safeway and to request Mya because her work is exceptional. THANK YOU MYA read more

Safeway - Thank you Mya - Grocery Near Me - Stockton, California

I just went to pick up my order. Got home & quickly realized many items were missing. It even says on the paper bags there should be a total of 8 bags but I only got 6. No problem I thought. I'll just call them after I verify what is missing. Except no one is answering the phone. So ok. I call the corporate number for delivery & pick up orders. I know there are 2 bags sitting there in my store. The whole reason I used the pick up service is because I have been in horrible pain for about a month now. So the person in the corporate store tells me they are not allowed to call individual stores anymore. She wants to know what items are missing. She only gets about 2. So I said this is ridiculous. I do not want a refund! I need several of the items tonight. (for my bird ok?) and now I have to drive back over there, go inside and find someone. Why is it these greedy stores that get billions of tax breaks from our corrupt government on DC led by the dementia man himself, but they can not be bothered to answer their phones? Think it's time I went back to marina market. Locally owned and great prices. read more

I don't mean to say anything negative but the cakes made here by the bakers in the back don't seem like they care about their work anymore. They do the minimum and got my order wrong 3 times in the last year. They made my cake lopsided and they got the filling and frosting incorrect twice. This is the only angle I had from a video, the writing on the bottom of cake is blurred out for personal reasons. The staff at the front are usually nice. read more

Safeway - Grocery Near Me - Stockton, California

Typically get most of my groceries through the pick up service at Safeway offers. I often have to get distilled water because I have a water feature in house. I had the pleasure of meeting Kate and she was so friendly when she brought out my items. She politely asked if I mind if she asked me a question and I said, of course not. She said that when she was packing my order, they told her oh it's that lady who always ordered the distilled water and I guess apparently everyone was curious about what it was for. I told her that by the time she finished putting the items in my trunk I would have a picture to show her. She was so kind and friendly to talk to. I probably kept her out longer than she should've been, but she was very gracious nonetheless. Everyone is always so polite when I go pick up my groceries but our interaction was extra special. read more

Safeway - The waterfall feature that sparked a great conversation with Kate at Safeway on Pacific Ave - Grocery Near Me - Stockton, California

Hey Safeway can you please have a self check out machine or two that accepts CASH after 9pm? Not all are using debits for everything y'know. Geez us customers are piled up at the only cashier in alcohol area overwhelming them while the card only machines and the two workers there are both idly standing by. Heck, get one of them to operate the other cash register so we can all get home sooner. Also, how do you run out of shopping bags? 5 stars for the cashiers!! Update: came by 'round 10:30pm to more than one cashier! Heck yes, Safeway! Good stuff! TY! read more

We decided to buy our groceries at Safeway on Pacific since we were having dinner nearby. We had a cart full of groceries. One cashier was open and apparently the customer in front of me said the cashier isn't taking anymore customers and she was the last one. So I politely asked the cashier if she could call for another cashier to assist. She said no, she can't do that and I'll have to wait. I asked how long do I need to wait and she said she did not know. She was very sarcastic and did not have any kind of customer service whatsoever. I looked around and found a cashier where only "toiletries and meds" are being processed (apparently there is a separate cashier for these items) but the line was very long. The self check out also had a long wait but that's what we decided to do. Isn't there a manager around at 8:00? No one was overseeing the store? Aren't the store employees noticing that the store needs to run more efficiently? This Safeway is a poorly run store. read more

The bakery for custom cakes could've done better. I ordered a heart shaped marble cake for my daughter's 21st birthday. Marble is suppose to look like a swirl mix of chocolate and vanilla mix, right?? That's what they presented as one of their choices but when I had cut the cake, it was chocolate bottom layered and top layer was vanilla‍...not happy. Plus, it tasted dry. I made the best of it and added alcohol pipettes as garnish....wah-la!! I wouldn't be ordering from them again. read more

Wow! Couldn't find a cart...would have bought more but couldn't carry...people lined up in the isles for the two checkout stands open..50 people deep at the self checkout..employees standing around..I stood in line in the self checkout waiting for another checkout stand to open...nope! The worst I've seen! Is this what the community gets? I won't be returning read more

7/27/23 - I went to Safeway to order a sandwich, their was a real happy, young man making sandwiches today. For the first time in history their was only one other person ahead of me. I decided on my favorite and again for the first time in history they had sourdough bread. So, I ordered a salami with pepper cheese toasted with honey mustard, mayo, lettuces, tomato and red onion, & jalapeños. I also asked for salt and pepper with vinegar. That sandwich was EVERYTHING!!! He said he makes everyone's food the way he would like his and he did just THAT!!!! It felt good walking out of Safeway in less than 30 minutes. read more

I stopped by to pick up birthday balloons for my little one, but the customer service was disappointing. Now I'm headed to "The Balloonery, Inc." read more

Bakery- they always do a great job on all of my orders. We always order all of our cakes for all of our events

Safeway was my go to store for twenty years but with each passing year the staff is consistently grows more unpleasant. It is not this single location but a trend with all safeway stores. read more

I would like to start this review off by saying the only reason this review even has stars is because their curbside staff is ALWAYS so attentive and kind, never have had an issue with them. I do curbside pickup from here every week, since the service is generally fast and efficient, and personally I get anxiety going into stores , so that's why I do curbside pickup. I normally don't have much issues except for the occasional banged up product, which I tend to not make a big deal of, but this time I ordered Parmesan Cheese, which expired on MAY 29,2025, which means this product was sitting on the shelves way before that date, again I trusted the employees at Safeway so I typically don't check for expired products (I'm starting now.) , the only way I was checking the date was because there was mold all over my cheese!! This could be so hazardous and can get people sick if they had ingested it. Employees should be checking expiration dates more often and checking inventory. read more

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Ordered a cake for my daughters 2 birthday and they didn't have the cake decorations for the top of the cake and still gave me a cake that was not even close to the lilo and stitch picture won't b ordering from them again not for no spray painted crap read more

Safeway - Cake I got from Safeway smh - Grocery Near Me - Stockton, California

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I am a fourth generation Stocktonian, and I cannot believe that Safeway has denied my legitimate claim. In late June, I stopped by to get some gas in my truck. I brought the nozzle over the bed of my truck to get gas as I have done many times before. The nozzle vapor locked onto my intake and I could not get it undone. I then went into the island to ask an employee to help me out. Not only could he not get it out, but he also asked another employee to also try it... they tried their best jiggling and wiggling and moving the nozzle back-and-forth, but could not get it unstuck. During this process, it cracked my intake housing and also dinged a couple of paint chips around my intake compartment on my truck. As a long time businessman in Stockton and as my forebearers me, I thought this would be a simple process with an allegedly good company as this is an insurance claim on their part. Well, I just received a voicemail that my claim has been denied completely ridiculous... this is not about the money, this is about a basic business principle to take care of your customers. I guess I will have to sue them now in small claims court, which I will do which is completely ridiculous . This will cost them much more money based on my time now. As I left on the Voicemail with the return number , this is also an official notice for Safeway to keep the videos from that day and not delete them as I know that they will receive this review. I have all records intact, including dates, times, photos, and other. read more

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Best store ever for your groceries! Manager and staff are ALL helpful and kind. And almost all the time have the best deals read more

Safeway - Store front - Grocery Near Me - Stockton, California

Service was horrible customer service it's a must I know it's difficult but there's never a reason to not provide customer service. It might not matter but I'll drive elsewhere for respect as a customer. read more

I came here on Saturday to get flowers for my mom for her birthday and it wasn't busy, there wasn't a lot of people in the flower department. The skinny girl with black eyes glasses in the floral department had just got done with a bouquet when I was looking around. I tried to approach her a couple times to ask her a couple questions and she just avoided me. When another woman asked her for help, she brushed her off right away. I went up to the register to pay, she didn't have any acknowledgment. She was busy chatting with another male worker. I don't know if she was having a bad day but the service here is really disappointing. When I asked to be rung up, I asked if she could put the flowers in a bouquet, she straight stared at me. So I told her, it's fine if you can't but you can you give me the supplies and I will wrap it myself. She was quick to give me the wrapping paper then sarcastically asked me, "What color ribbon would you like, pink!?" I should've went to Trader Joe's instead at least the staff there are always cheerful. Will not be coming back to this floral department. read more

I visited this location mainly because my bank branch is inside. But whenever I do go inside , it is always fairly clean and put together. I do find that at time they are pricey on items. But Fridays they do have $5 Fridays on certain things. And they will normally have these items in the front of the stores main entrance. I don't do my regular shopping here, but if I know they have a certain item or sale on something then I will stop in. There is also a Starbucks kiosk inside as well. read more

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Great customer service.....assisted me to my car!!!!!!! Very Personable service, !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Have called multiple times for Customer Service, held for OVER 15 minutes cycling through the crap hold music, menu and ringing that is NOT ANSWERED! My elder disabled mom lost her phone in the store and I was calling to speak to a person. At long last I connected with a staff member and my mom was able to get her phone back. Thank goodness someone was HONEST and turned it in. read more

Great customer service at this store! I went at end of the day and wanted baked goods. The bakery closed as I arrived and the selection was sparse. Guess the baked goods here are popular so I recommend you go early for best selection. Plenty of cookies and pastries on shelves but I was headed there for their infamous Boston Cream pie. There were no pies and only carrot cake and German chocolate cake left. I'm not a huge fan of either so I passed and decided I will get there earlier next time. read more

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Prepaid for my babies first birthday cake including smash cake. The order was incorrect and incomplete. The only thing that saved this special event was the way the manager Lucky handled the situation. I appreciate how gentle and understanding she was in my emotional state of the situation. read more

I mostly come to Safeway for their deli sandwiches. Their selection of bread, meats, cheese, and vegetables is superb. The quality and taste are much better than the typical Subway. It does take a little longer for the staff to make sandwiches, however, it is worth the wait! The staff is very friendly and helpful as well. Thanks for the amazing sandwiches, Safeway! read more

Safeway - Sandwich Station - Grocery Near Me - Stockton, California

The girl working at the ballon's was sooo respectful and understanding! Her name was alayzia. Our ballon's flew away when me got home so we went back. She didn't hesitate and gave us another one! Best Safeway experience. read more

Went to purchase a 12-pack of Coke, the attendant at the self pay stand said if I bought 2 at the regular price--I would get 3 more packs for free. 5 for the price of 2! anyways, she failed to tell me that the regular price for 2 twelve packs is $42---the price at other stores is $8 per pack. Cheaters! overprice and then discount to push product... read more

Josh at the deli was amazing. My mom is so picky about her sandwich's but he was more than willing to go out of his way to find every little thing she wanted. When I say she's very picky, I mean PICKY. He was so accommodating and kind even suggested new toppings that she loved. Very kind and quick service. I also noticed he was following all safety and sanitation procedures. I'm a chef and it was nice to see! read more

Do you feel like wasting your time? Go try to order something from the deli. They don't have any hot foods until noon or their oven is always broken. read more

Great selection of foods but a bit disappointing for them not being dogs friendly makes no sense to me because they said putting a puppy in the shopping cart is unsanitary when who knows where some kids shoes have been n those kids are sitting in the cart with there shoes on in the cart at least I know my puppy paws r clean read more

Shorted item on curbside pickup. Didn't notice until I got home (4 miles). Went online to submit a claim, unable to help, call xxx-xxx-xxxx. Elevator music for 20+ minutes. If you order curbside, count everything before you leave... read more

Went here for a late night snack and ended up getting ice cream! I love Safeway they have everything read more

Safeway - Ice cream Aisle - Grocery Near Me - Stockton, California

So we went in for our Christmas prime rib roast. Thankfully we had the pleasure of working with Yesenia, this young lady was so amazing. We didn't know exactly what size roast we needed. She helped us figure it all out, we are now prepared if it's just our family of four, or if other family decides they want to join us we'll have plenty. So if you need some good advise from a good butcher go see Yesenia! Of course I've known Miss Kiki the store manager since she managed the Lodi store, and she's always had great employees on her staff. So it all makes sense. read more

Safeway - One of 3 roasts we bought - Grocery Near Me - Stockton, California

could'nt fill my order for discounted items, so shipped partial order and charged me extra

This store is consistently understaffed especially during peak times. On a Saturday or Sunday afternoon store will be packed full of customers and only have one checkout out 13 open. Takes more time to checkout here than it does to do the actual shopping. read more

My hubby bought this on valentines day n i went to freshen up the water n stuff n i noticed Iam missing 4 roses mind u he paid alot for this cause they upped the prices cause of Valentine's day Iam a little pissed read more

Safeway - The valentines flower arrangement he bought me - Grocery Near Me - Stockton, California

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I asked if I could have light blue cupcakes and to not air brush the cupcakes because it looks nasty to eat. No one ate the cupcakes at the party and I was disappointed. I couldn't even get a new batch because the bakery was closed. They did it to the cake as well. What was so hard to use food color to color the frosting? Safeway went down hill while in the last 4 years. They're starting to look like crappy cakes. Nothing wrong with the bakery staff just the ones who think airbrushing cupcakes and cakes is the only way of coloring. SMH. Expensive cake that tastes good but they need to take pride in their decorating. They're cake bakers for goodness sake. read more

Safeway - Food coloring airbrushed cupcakes. - Grocery Near Me - Stockton, California

Safeway has won me over. Daisy is one heck of an employee by far amazing I approached daisy with the assistance of another employee to ask if I can get some flowers cut and was informed floral dept was already off. I explained to Daisy what it was for and let me tell you this lady made my day and showed me good customer service is out there. She cut my flowers and I was able to be On my way! Thank you so much DAISY SAFEWAY IS VERY LUCKY TO HAVE YOU!!!!! read more

This Safeway is mammoth located at the Lincoln Center. Probably the biggest one I've been to. It's located in a very hip area of Stockton I was told. Anywhere along this stretch of Pacific Ave - is considered a very nice area. This Safeway has wide and long aisles. Very easy to get around especially during high peak time. By the way, Trader Joe's is literally, on the other side. Haha.... :) Competion is good. Their produce here has great selections. Very fresh with many organic offerings. They also offer gas at this location which I actually have never experienced until I paid a visit here. Oh.... if there is one thing I'd like to suggest for improvement - they probably need to open more cash register especially during high peak hours. It was painfully slow! LOL :) And that whole experience in itself could jeopardize the great experience and shoppers may go elsewhere (Like Trader Joe's) to shop since there is so much competition in the area. But overall, I give this Safeway a solid 4 star because their service is top notch. Cheers! read more

The young lady in the Bakery at 5:30 PM. On Monday 08/21/23 name Olivia is Amazing!! She went out her way to help us today with three Cake orders and a line behind me, with Professionalism and patience. We happened to bump, into her on her way to lunch, and she went again out of her way to help us find bread, please give this girl a raise. read more