I have had good and bad experiences at Walgreens Pharmacy at Rancho Vistoso. The only BAD…read moreexperiences I had was when I was using pain medication, and they were extremely stringent to the point of being rude . But, that was long ago. The pharmacy manager at the time was very kind to make sure my orders were in, as I had an unusual prescription. However, now that I am no longer on constant pain medications I have had nothing but GREAT experiences there. All of the pharmacy techs are kind, caring and efficient. They remember me, which often surprises me, as I am not there often. That makes the place seem like your hometown pharmacy, which is rare in this impersonal age And they never fail to give my service dog a treat, which makes the experience extra special. I would never use another pharmacy in this area. I highly recommend Walgreens

Came in for some children's medicine. Grab the wrong one after asking the pharmacy. Thanks for the…read morehelp! Then upon leaving, realize I grabbed the infant not the children's medicine. Walked back into the store with in 10 min of leaving. Manager had to come up to the front to do the return and demanded my address and personal information. No thank you, we cannot process the return unless you give us your information. Made up an address and walked out with my return! No thank you, never shopping here again. Manager escalated the situation with his attitude.

Been in here a couple of times to pick up things I couldn't find at the CVS in Target across the…read morestreet - the Target doesn't have quite the selection that this standalone store does. Today's adventure was 2 vaccinations: flu + 2nd shingles shot. Scheduled online and was able to get in the same day. When I showed up (today is Saturday) it was really hopping: they have a little hut outside just for Covid testing. I checked in 15 minutes before my appointment, completed all the paperwork and made my copay. The pharmacist seemed very efficient at processing my shots. The best part of the visit was the nurse that did may injections - what a hoot! She kept the patter going to keep me from getting nervous and even gave me a sucker to send me on my way. Overall a very good experience here. I'll be back!

I ordered a print online and it said it would be ready around 9:17PM. On Google, the store said it…read morecloses at 10 PM. I show up at 9:17 to see two old women closing the store. I tell them that the closing time is 10 online and they still refuse to bring out my print and refuse to give me any sort of help regarding it. around an hour later, I look online to see that the store is now closed for three days with no warning that this would happen. go to any other CVS, but this one as these ladies who work here are extremely rude.

Today was my first experience with RX pickup and it was not great. The pharm. tech was rude,…read moreproviding terrible customer service. I could overhear the pharmacist with a customer and he demonstrated care and concern- where the tech was obviously just doing the bear minimum to get her job done. Luckily I only have to pick up every 3 months. Where has customer service gone?

Sabrina was super helpful and getting the medication filled quickly, she deserves props and also…read morethe staff is very kind

The nice thing about Walgreens is it's a convenience store as much as a drugstore so they carry…read moresome of the items that I need sometimes from Viva paper towels, laundry soap,to food- some groceries and typical convenience store things like chips, donuts, pop, water and ice cream. The first aid items are extensive and they have a large health and beauty area. They also have a small household supply area and school and office area. The customer service was great. I had two different staff members took me directly to the item I was looking for. When the line started to get long they called someone up to the front right away. Just remember it's about expectations, everyone is under staffed, so I always appreciate the service staff who are working. I really try to look them in the eye when I'm checking out and tell them I appreciate the work they're doing. It's a small thing but I try to be kind and appreciative each time .

Very friendly and helpful as always. Competent and answers questions asked. The pharmacist let me…read moreknow that the prescription I got from Ironwood Dermatology was useless for what I needed. I appreciate them taking the time to answer my questions

Absolutely the worst pharmacy experience I've ever had…read more I strongly advise against filling prescriptions at this location. As many other reviewers have already mentioned, this pharmacy routinely takes multiple days to fill even the most common, straightforward prescriptions, and there is zero transparency about wait times. When you call or show up in person, staff cannot (or will not) provide a simple time estimate, and there is no sense of urgency, accountability, or customer care. The pharmacist's lack of responsiveness has become a consistent pattern, impacting countless customers. At this point, it reflects a serious management and staffing problem. Corporate should be closely evaluating the pharmacist's performance, because this level of delay and indifference is unacceptable for a healthcare provider. If you rely on timely medication, please avoid this pharmacy altogether. There are many Walgreens locations that operate professionally -- unfortunately, this is not one of them.

Do you like to make your own mixes? Well, at Walgreens, this one actually, you get to make your own…read moreWorst Pharmacy ever one. Take 50% of a drive-thru that only open half the time, the other half they use a shopping cart to block it. Add 25% for pharmacy staff who seem incredulous that you are asking for the meds they - Walgreens has notified you to pick up and then top it with another 22% for them grilling you to see if it is really you, because you know there apparently is a black market for meds that are non narco. I mean who knew a cold suppressant was the hottest thing in this dark web. The final 3 percent is the ad nauseam of asking for you to enter in your Walgreens number and then the "well, you wont get your rewards, if you don't" verbiage they espouse. Her is my reward to you. Go. Anywhere but here. if you reside in northern OV go to the Walgreens on Vistoso and Oracle, in Oro Valley.

I can see why your rating are starting to drop. I have been sick since January sinusitis, flu a,…read morenow acute bronchitis. My PCP prescribed a strong cough syrup with codeine and a steroid. These jerks have taken it upon themselves to determine what my doctor can and cannot prescribe because they don't dispense anything with codeine. Their research shows that the others are just as effective. Oh really, then why didn't it work when I had it the first time. You all are freaking ridiculous. I hope you continue to lose customers and go out of business. Your job is to dispense what is prescribed period.

I need to give a major shout out to this pharmacy location. In a world where pharmacies are a mess…read moreand many are struggling to get people to answer a phone or get prescriptions moved over, coming here makes me feel like how things used to be pre-COVID. They are so fast (I usually get a call that my prescription is ready as I'm still driving home from the doctors office) and the pick up process is so efficient. Thank you to all the workers here and especially the manager, Charles, who is so nice and caring, although extremely busy. It's stressful enough having sick kids so having this part be easier is much appreciated! Bottomline: FAST prescriptions filled and efficient service at pick-up!

I have used various CVS stores over the years as well as Walgreens. This is the best store by far…read more And I mean the pharmacy. They are polite, on time and efficient. If I had known I would have switched before the CVS at Swan ans Sunrise closed. They were rude and acted like they were doing me a favor. And this CVS is not always out of my meds.

Today was coupon day.. The day i go for the expensive items like Benedril tablets…read more Plus they gave us an extra 10.00 for getting a flu shot here. Total off; 38.00 Pays to wait!

I am ready for my current covid shot. i am on Moderna Series…read more The VA Hospital has Vaccines on hold. So a shot today, prevention in the future.

I've been having pharmaceutical services in CVS for a long time, they have been pretty organised…read morefor their drugs services!!! Staff have been very helping what patients requests and any inquiries... Their over counter products n other food n beverage products have been pricy a bit but depending on what customer needs.. Overall pharmaceutical sides of operation has been well services for the public if you choose to maintain routine health injections

Scott S. who works the self-checkout area is the most wonderful employee. He is so thoughtful and…read moremade my day with his kind gestures and words. I go to this store often and I can see he puts a lot of care and effort into making sure people know when a stand is open and that they have a great shopping experience. I would give him a 10/5 rating for outstanding employee. Promote this guy!

I have been using this Fry's since it opened. It has gradually gone down hill the last few years…read more What with their employees clogging the aisles for the pick-up and delivery orders and the addition of self check-out. I refuse to do the self check-out since the end result will be unemployment for many. Every time I've shopped there in the last year or so I cringe when I get to the check-out area. I haven't been closer than three deep in a line in recent memory and they rarely have more than two lines open. But Fry's pays people anyway to help customers with self check-out. I will keep going to Fry's only because they're basically the only game in town...for now.

These people who work at this pharmacy go above and beyond to help everyone in our community. KUDOS…read moreThey are THE BEST!

Yesterday, 9/24/2024, my wife and scheduled back to back appointments (1:15 & 1:20). I received…read moremine on time, however, the 1:20 appointment was 20 minutes late because they took 2 walk-ins before her. What was the use in scheduling an appointment? To me, a walk-in means just that. You wait till appointments are done or you have a no show. I love this Pharmacy but, they really dropped the ball on this one. Scott Brewbaker