Their phone system makes it impossible to get anything done or get to a human. The phone system…read moreonly lets you use one phone number and ties it to only your Rx. It won't let you fill for any other members of your household. No way to just enter Rx number to fill, have to go thru long automated "authentication"

In the last 4 days I have been on hold trying to resolve a prescription problem for over 2 hours…read moreeach call and there have been several!! Now we need to drive an hour ( in both directions )to stand at the counter to see if they have the medication.... I know they are short staffed. Longs you need to pay people more, create incentives, DO SOMETHING or close your doors.

Friendly service through the busy season. Pharmacy with cool deco lights in med containers. In the…read morefront Grinch is an official Longs employee Busy location. Shelves are stocked.

Longs is now CVS. Imagine this is new as the signs all says Longs but the checkout and receipt say…read moreCVS. We stopped in after visiting BikeWorks nearby. Some areas were well stocked and some less so, but we found what we needed: mouthwash, vitamins, and a few snacks. Self check was the only option and the line was long, but it moved. It's conveniently located on Palani, near downtown Kona.

Today I stopped in to pick up a handful of items. I will usually check the app to make sure the…read moreitem is in stock before going and today was no different (~ 3:30 p.m. on a Wednesday). According to the app, the items I wanted were in stock but in fact, they did not have the items in stock. In fact, one of the items, men's body wash was almost completely barren. The shelves looked empty as if they were moving the products to another area. This is not only frustrating but also a big waste of my time. In the past, I've had employees tell me that the app doesn't reflect their stock. Perhaps this is just a drawback of the app but perhaps they should indicate with a note stating the store may not have the item in question.

Didn't really want to come by here, but I needed some compression socks. Shouldn't have been…read moresurprised at all to find that many of the souvenirs I saw elsewhere in Kailua-Kona were much more discounted here, and with more options. If you're looking for buy your drinking water by the gallon, get it here. It's cheaper than KTA.

It's your typical target. What I came In for was one of…read morethose waterproof phone cases that hang around your neck and they had it. They also have a huge swim section. Any color and types of swimsuits you can imagine.

They discriminate against handicap shoppers at this location. Wheelchair bound are stuck in their…read morevehicles. They no longer allow the motorized arts out into handicap parking. For those suggesting I call, I did. Acting store manager refused to allow my Keiki and even my wife from bringing one out to me. I lived w shopping here before now no longer. Walmart in Hilo did the same. They're owned by FEMA (Hilo Walmart) so apparently FEMA & whoever owns Target don't care a lot for their disabled customers. Long time customer lost out of discrimination against ADA.

My wife was driving... parked our tiny car whet another vehicle had just pulled out. (Who I assume…read moreis the owner) of the pharmacy aggressively told us "he will tow" our car. We were dumbfounded as we had no idea why... as well as his aggression. (As a professional I suggest he sees a therapist) we pulled out of the area. Parked elsewhere. My wife walked into The pharmacy where same man said oh I wasn't aware you were coming in here... she advised him to learn manners and left.

Outstanding customer service, professional and caring staff and quality compounded medication!read more

Large equivalent of CVS which actually accepts CVS coupons and rewards…read more Friendly staff.

Best to know where all the Longs Drugs are, as this island is more prone to give visitors minor…read morescrapes and injuries than other tourist destinations. It's a newer island so the rocks/hardened lava/beaches tend to be more slippery and sharp. There's a lot of out-of-stocks here at this Kona location, but since the selection is so big you can usually find something. Large location in a shopping center with lots of parking. Not cheap, but that's how it is for most drugstores

KTA Express, you're a lifesaver!…read more I came to the KTA Express store twice in recent weeks, and this store/supermarket totally saved me from having to drive back in town (Kailua-Kona) to buy something I sorely needed. I was working at a local bank next door doing some lock work when I realized I needed a few 9-volt batteries to fix something. Being that I was traveling, and did not have access to all my normal gear, I asked the bank people where was the nearest store? Originally I was worried that I might have to drive all the way back to Kailua-Kona to get what I needed, but luckily KTA had a store in Kealakekua. Walked over to the KTA store, as it was just a hop, skip, & jump away from the local bank (where I was working). Got what I needed, and time & resources were saved that day! Last week Thursday I found myself back in Kealakekua working at a credit union this time. No, I didn't need anything in particular for the credit union this time, but after finishing the job at the credit union, the KTA store was very convenient for me to get some drinks & some grub. Apparently the KTA Express has a vendor - L&L Drive-In that does pre-made - ready to eat bentos. Some of the items looked pretty good, so I decided to give it a shot & picked up a mini BBQ Chicken & Noodle Bento. The mini bento was pretty tasty, and best part of it all is that I didn't have to go far to get my lunch grub. KTA Express in Kealakekua, you're a lifesaver! Lol!

DAY 5 of Vacation - This local market was located down the street from a restaurant we just dined…read moreat. We needed more hygiene products and travel items. Parking: They have a small parking lot. Very easy to find. Free parking. This was a large market. It had everything a grocery store provided, but products were a bit more expensive than usual. I walked around and noticed there were fresh fruits in their grocery section. They also had fun snacks in the freezer section. We found everything we needed to restock for the rest of our trip.

Not impressed. Will never go back. Disappointing doctors…read more Run down facilities No one calls back

If your looking for Medical Equipment Rentals on the Big Island this is the place to contact. Quick…read moreresponse, Great customer service, FAST DELIVERY! They do daily, weekly, monthly rentals on: -Wheelchairs -Transport Wheelchairs -Bathroom Safety Products -Walkers -Canes -Crutches www.konacoastmedical.wordpress.com www.konacoastmedical.com E-Mail: konacoastmedical@gmail.com

I am a foster for a rescue. I was fostering a litter of 9 young puppies with pneumonia who needed…read moreantibiotic immediately. The prescription was called in under my name. When I got there the lady at the counter was exceptionally rude telling me I needed to have the name of the puppies and their birthdays not my name. I told her it was called in under my name. She said it would not be under my name it would be under the puppies last name. I told her they are puppies they do not have last names. I told her the medicine was needed for puppies who had pneumonia and reiterated they were foster puppies. She told me it didn't matter and then went to talk to the pharmacist who at that time was speaking to the prescribing vet. She comes back and tells me that it is under my last name but the patients are the puppies. Ok. She asks if I have gotten prescription there before. I tell her not that I can remember, maybe about 11 years ago. She procedes to say she will then need my full name, birthday, address, phone number etc. I give it to her. After waiting an hour right in front of the counter while they are behind the counter giggling. I finally get up to talk to a male person at the counter. He gives me the prescription and I pay for it. It is listed with my name as my puppies with an address I haven't had for 10 years. Now I know why I do not get my prescriptions filled there.

Really happy with the personnel at this pharmacy. Super friendly and efficient. They work hard to…read moreget you in and out and the store is very convenient to shop at while waiting for prescription to be filled

Unlike another review I saw, Long's didn't BS my time. They told me upfront they had the drug…read moreneeded. This Walmart failed to tell me that and stated "30 minutes to fill." Then they told me and the doctor had to be called to change the prescription. I used the Walmart optometrist which was fantastic (see that review too). All they had to do was just tell me they were out. It went beyond that 30 minute time before I was informed. I was in and out of Long's Drugs in 10 minutes. Other Walmart's have been fine. This was just a waist of time.