Came in to renew my CPR. The class flowed very nicely and we finished in a timely manner. I…read morepersonally left feeling like my memory was refreshed. Instructor was very nice and professional. She covered all material after the video presentation and made us feel comfortable with our skills. I would 100% come back to renew again.

Had to set an appointment the night before the schedule and it was very convenient…read more This is closer to my home so I figured I might as well come here. I was honestly amazed by how educated the instructor is, Holly. She is also really entertaining, lol. I would definitely take her over and over again if there is a chance. Location is clean and neat, and they even serve free coffee and tea. Location is in a pretty quiet and isolated place. Otherwise, I enjoyed my BLS CPR class. Thank you so much, would definitely recommend

Ive gotten my BLS certification from here 2 times already and I won't do it any other way…read more The online course is very informative and tailored to help you learn at your own pace with no pressure or hassle. After the online course, you go to the skills lab which is conveniently located downtown. You are alone in the lab and guided by the computer which again takes away any pressure or anxiety you may have in a big group setting. I also find the computer to be more educational as it shows you the depth and rate you are doing compressions and giving breaths. The space is very well lit and clean and has everything you need. Would definitely recommend!

Super helpful and understanding! Great bundle, totally coming back when I need to renew my licenseread more

William came in just for me as the only one in the class. THAT is customer service!!! He ran…read morethrough the course material, giving personalized examples of what he was talking about, making sure I understood clearly. He also gave extra practical tips and pointers of his many years of EMT experience on how to more effectively treat the victim without compromising the information that needed to be shared per AHA guidelines. This is my third or fourth renewal through The Medics Plus. I have referred others to this offering.

I had the pleasure of meeting these folks at our County Fair.Both Bill and his associate were…read morefriendly, professional & went way beyond the call of duty to assist us. You were our hero!

I regret wasting my time and money on Safety Training Seminars, and don't waste your time here!…read moreTheir slick website advertised a full AHA Heartsaver CPR & First Aid course, complete with same-day eCards, student discounts, and a Low Price Guarantee--but this turned out to be false advertising. As a college student, I believed I was registering and paying for the AHA-certified course. I completed the online modules and in-person skills test only to discover I'd been actually switched and enrolled in a generic "STS CPR & First-Aid" class--not the promised AHA Heartsaver course. Then came the gut punch: they wanted an extra $40 for the exact AHA certification I thought I'd already purchased. It felt like a textbook bait-and-switch. What's worse, their checkout process did not clearly communicate there would be a hidden add-on. Everything suggested the full AHA package was included. Their deceptive tactics ruined what should have been a simple and transparent process. The lack of transparency is downright unfair and unprofessional. That said, I must give credit where it's due: their team refunded my initial payment, and Danielle from customer service was at least pleasant and responsive. But being nice doesn't excuse their misleading practices. If I'm going to trust a CPR training center, I expect honesty--especially when it's advertised so prominently on their site. If you need the legitimate AHA Heartsaver CPR & First Aid certification, PLEASE SAVE YOURSELF and go ANYWHERE else. Safety Training Seminars' misleading marketing and hidden fees cost me both time and peace of mind. I can't imagine recommending them to anyone

Accessible content and straightforward skills lab with helpful feedback from their computer…read moremanican. Room was stocked with hand sanitizer, alcohol spray, and gloves. There is even a ring doorbell by the manican, so that you may contact the company for help/assistance. The computer manican with feedback for chest compression depth, compression rate, and breathing volume and rate were very helpful.

This company offers a class CPR/BLS THE CLASS IN TOTAL IS $110.61 $79.00 for the actual class & $29…read moredollars is for a book that they make you buy that we never even took the plastic off the book never used the book one time !!! when you're paying for the class online it specifically says do not checkout without paying for the book. I took the class two weeks ago and we did not even open the book one time we did not use the book at all for anything during the course. I asked the instructor for the class Why did they make us buy this book if we weren't going use it she did not have an answer for me so I am putting this review out don't buy the book you don't need the book just pay for the class!!! I feel like buying the book is a Moneygrab!!!! and that's really really unfortunate that they would do that. The class is expensive enough as it is.

LifeSaver CPR/Cascade Training Solutions…read more. I've had classes with you guys many times over the years. The Instructor's are always good but the classes seem blah. Today was different though. Holly was so knowledgeable and explained things in such detail. I am usually in class every two years because I have to be, I don't interact. Holly made class interesting and fun. Her personality is bubbly, she's funny I couldn't help but blurt out all the answers because she was so on it with her explanations and visuals. I mentioned to her after class that she was honestly the best instructor ever. Pretty much the whole class agreed. I've wanted to take ACLS and PALS but dreaded the blah of it all and doubted that I would even retain the smallest bit of information. I plan on signing up now, looking forward to learning from Holly. Cascade you outdid yourselves hiring this amazing Soldier Medic! Go Army! Thanks again Holly, you made my day! Never left the Hilton bragging about how amazing my BLS course was until today. Please don't ever leave- and Thank you for your service. 68W's Rock!

Needs to return phone calls and follow up with customer concerns when they really need assistance.read more

I pre-paid and registered for the BLS class. I was eight minutes late so they canceled me and kept…read moremy money. I understand if they have a strict policy for being on time even though they were only two people in the class. to keep all of my money is completely unacceptable. I would not recommend this company to anyone at any time ,even an emergency. If you have other alternatives, please choose another company.

I always dread renewing my ACLS every 2 years, it's such a gruesome experience with megacodes, EKG…read morereadings, etc. I usually get my renewal through work but this year I decided to try something different. I wanted to try a renewal outside of work with the hopes that it is less stressful. I came across this place through my Yelp search based on the high ratings. When I went to the website, the option to renewal was online portion + skills assessment. I was worried about the skills assessment. I purchased it and scheduled my skills assessment. The online portion is something I have done in the past with my other renewals which really helps prep you with the algorithms and lots of feedback. The online portion is nice because you work at your own pace, on your own time. You must completed the online portion in order to do the skills assessment in person. Before my skills assessment, I received very helpful e-mails to help me pass my skills assessment. They had some videos and helpful tips in the e-mail. When I arrived to the location at San Ramon, I was a little confused as I easily missed the door and was very lost. I called the phone number and they were very helpful in guiding me on where to go. There is NO instructor there, it's just a manikin hooked up to the computer that assesses the skill. I thought the videos helped me pass the skills assessment. I did have to re-do some sections a couple times but the feedback from the computer helped me and I think the e-mail tips clicked after doing the skills assessment. Overall, the skills assessment was definitely less stressful than I expected. It wasn't that bad. I definitely plan to return to do my BLS + ACLS renewal here, it's very chill and at your own pace! I love it. This really eases my anxiety regarding renewal, I would highly recommend for anyone that wants to renew! Everything is at your own pace. You do only have an hour to do the skills assessment, which I felt was PLENTY of time! The skills assessment focuses mainly on the breaths/compressions of CPR and 2:1 teamwork.

I finally decided to take the plunge and do ACLS. Very similar to BLS, except the pediatric…read moreportion you don't have to do. I went to the Castro Valley location, the same location I have used since last year. I love that this location has its own little parking lot in the back and you just follow the instructions which are emailed to you in order to access the office where you will do your skills testing. Not that this is a dealbreaker, but just be aware there is no restroom at this location. Last year I recall there used to be, but they have now locked the adjoining door so you cannot access the restroom if you need to go. The other thing was it doesn't seem that the cart the mannequin is on is able to be moved; or maybe I just couldn't move it? I went in the morning hours and the sun was shining right in my eyes. Just be forewarned if you decide to go to the Castro Valley location - - use the bathroom first and you may want to bring some sunglasses just in case LOL

Very helpful the fact that I can book the class last minute day of just couple hours before it…read morestarted I really appreciate this business. The instructor was very helpful and Informative, respectful, nice and funny to us all. Thank you for your service!

Great experience! Training was hands on and practiced…read morevarious different scenarios. Would definitely recommend for those getting into healthcare or public service. Great option.