Great service. Very accommodating. Reasonably priced. I will use them again. I had several…read moredestinationand pickup time changes that were handled without issue. Al A

Needed a pick up from the Charlotte airport for a quick trip, booked with Charles over the phone -…read moreabsolutely professional and he made everything super easy. The pick up station at Charlotte airport is absolute chaos due to construction and the number of people. Charles made everything super smooth and relaxing- I'm just bummed I didn't take a photo of the gorgeous black Cadillac Escalade with waters and snacks inside- I couldn't ask for better! I will definitely use them again if I find myself in Charlotte!

Great service. On time pick-up, friendly customer service and professional driver. Best part...they…read moreare locally owned and operated!! Will use again.

I made a reservation for my daughter through the owner of this company and had him send the…read moreconfirmation to her. That was my mistake because he only booked the trip to the airport and not the return home. She ended up sitting in the Charlotte airport for an hour and a half and then took a 95 mile, very expensive taxi ride home. The service to the airport was good, but we only got half the job done! Would not use again. Should have been alerted when I tried using their website free quote and never got a response. Will know better next time.

Joseph was amazing…read more I took a red eye flight. He picked me up at 5am from the Charlotte Airport, and drove me to Winston Salem NC. He was so reliable, kind, and proffesional. The price was also very reasonable. I highly recommend using him.

From the owner: MCO RYDE offers executive town car service, personalized black car service, airport shuttle…read moreservice. Transportation to and from concerts, sporting events, lunch-dinner meetings and night on the Town. "No ride is too far for all your traveling needs"

Inclement weather left our small side street completely impassable, and with an important business…read moretrip approaching, I reached out to Black Tie Transportation (after calling several companies). Stan answered and immediately put me at ease -- patiently walking me through the services, answering my questions, and assuring me I'd be well taken care of. Randy arrived a bit early, looking sharp and thoroughly professional. He handled my gear with care and got me safely to the airport despite the challenging conditions. When I returned, I spotted that same unmistakable professional presence in the arrivals hall -- James assisted with my luggage, and we were soon on our way to pick up my pet and head home. From the initial phone call through exceptional service in difficult weather, the entire experience was outstanding. I highly recommend Black Tie Transportation. These gentlemen are the definition of professionalism -- courteous, friendly, and clearly passionate about what they do. It shows in every aspect of the service they provide.

Black Tie Transportation was so easy and great to work with. They responded to my emails quickly,…read morethey called to confirm reservations and were where exactly on time. would work them anytime!

This company is a complete disaster. I chose this company to bring our family of 5 to and from the…read moreairport based upon Yelp reviews. Unfortunately, if you are used to using a car service in a big city (where there is any actual competition), you will be dismayed by the lack of professionalism provided by this company. I was sitting on the airplane with minutes to go before takeoff when I received a vm asking if it was ok that the company was not able to provide a car seat for my toddler. Seeing as car seats are required by law, clearly this could not possibly be ok. Once we landed, I called a number provided on our email reservation to find out how to meet our car. The dispatcher is nearly impossible to understand. I was told that plans had changed and a new driver was going to pick us up and that I should call the new driver. Mind you, this is all happening while we are at baggage claim after a 5 hour flight with 3 young children crawling all over us. Long story short, after standing outside at airport pick-up trying to juggle our many suitcases while making sure that our children did not run into traffic, I was told that yet a different driver was going to pick us up. After calling him, it became clear to me that he was not yet at the airport. We canceled the service and were in an Uber within minutes. Finally, we should have taken it as a sign when we arrived at the airport in a car provided by this company after the first leg of our journey to discover that one of our bags had not made it out of the car. A frantic call to the driver brought him back -- along with our bag. I have never before had an experience where the driver did not remove all of the baggage from his car. Well, lesson learned (finally). Never again.

I made a reservation 1 month in advance of my Service Date. At 11:30PM EST, a few hours before my…read morereservation, Upscale Car & Limo calls to let me know the Mercedes Sprinter I reserved was 'Unavailable'. It's been over 2 weeks an I've yet to receive a refund.

they always gotta me too my appt s before time , or on time great company…read more No complaints, I admire the diligence-Efforts for getting customers where they need to be on time , or earlier as I said before Excellent, Experience s with this company over 2 years riding with Latino Express of Rowan County

What kind of taxi service shuts down at 10:30 pm on a Friday night? On top of them answering and…read morehanging up? Id give them no stars cause your not making it to your destination tonight