Switched to this pharmacy a few years back, and was super happy. The Pharmacist was always super…read morefriendly, very helpful..one day I was short $1 for paying for my medications, and he was like don't worry, you pay me next time. He would always call me and tell me my medications were ready and always willing to deliver if i needed. At some point this pharmacist left, I'm assuming he retired. A younger man and woman took over, and since then the service has been sub-par. I never get a call my medications are ready, and when I called them last month to ask about my medications, I was told (with an attitude) we sent you a text, I said I never got one, so they sent me a text to sign me up for notifications. This month I STILL didn't receive notification my medications were ready. They lack of caring in this place has is extremely noticeable. There's no friendliness, no helpfulness, not even a smile or a have a nice day. The female pharmacist in the back never even speaks. When I check out they never ask if I have an questions, even with a new medication. I feel like I'm inconviencing them when I go there to pick up my medications. I will be changing pharmacies. Maybe bring the older man back for a few weeks to train you in customer service.

Pharmacists and staff go above and beyond to deliver my medications. They have always treated me…read morewith the upmost respect. I love Baldwin pharmacy, keep up the good work!

This pharmacy is so exceptional in its service~!! I previously always feared having my…read moreprescriptions "delivered," but this pharmacy has never failed... "neither rain, nor sleet...." AND, the personnel go way beyond excellence in their manner, effort and knowledge! Just cannot find enough words of praise for this Deer Park Pharmacy and all who are employed there. Pat Hayden-Kelly, Lindenhurst, NY 11757

Top notch pharmacy! Great customer service! Highly recommend A++++…read moreFriendly staff waits on you every single visit !

The staff there are friendly and always greet me when I walk in. If i need anything, they have…read morealways pointed me in the right direction. I've lived in this neighborhood for over 11 years, and they have always been reliable.

Horrible experience. Extremely petty, rude people working here. They told me my insurance was…read moreinactive, I went to another pharmacy 3 weeks later, it was active and current. Unprofessional behavior from their employees.

We love this pharmacy! Have been going to this pharmacy for over 15 years! (Both this location and…read morethe old one before they moved.) Howie and Joanne are wonderful. We call whenever we have questions about any newly prescribed medications, contraindications or interactions. Prompt, caring service - will always put you first and remember you and your health history for years. Highly recommend. Would rate 20/10.

My husband has been going to this pharmacy for a decade and has always been happy UNTIL TODAY. He…read morehad a very difficult surgery yesterday and was given too little pain medication at too small a dose. We called the doctor this morning to get some relief for pain management and they agreed to send a second prescription so he could get through the worst of it. When I walked in to the pharmacy to pick his prescription up this afternoon, the pharmacist (a man with close cropped hair) was complaining to the staff, and for all to customers to hear, about a woman patient he had been on the phone with. He basically described her as stupid and annoying for asking questions about her prescription. "I can't deal with her anymore," he said. He then turned to me and said that he would not fill my husband's prescription because it was "too soon." I explained the situation, and how we had talked to the doctor this morning and they had agreed and sent the second prescription, based on my husband's pain levels. He cut me off and said again that he would not fill the scrip. I asked him to please call the doctor and he refused that too, saying that he had already spoken with some receptionist in the doctor's office and that he didn't need to call and speak with the doctor--that it was "your fault for not following the doctor's orders and taking too many pain pills." It's important to note that I even though I was upset and concerned about my husband, I did not treat the pharmacist or his staff with disrespect, even as they were nasty, mean, condescending and accusatory to me. Cutting to the chase, the pharmacist and the female cashier there were so nasty that I had to leave and drag my husband, whose stomach was cut open in three places yesterday and in tremendous pain, out of his sick bed to come in. They refused him as well, and basically tried to make him feel like he had done something wrong and was trying to illegitimately "score" drugs (even though the DOCTOR wrote a second prescription and sent it to the pharmacy!). To top it all off, they then told him that they had decided to not fill the prescription at all because the pharmacist didn't like my personality.

Incompetent people working at this pharmacy. Gave me a different reason why they didn't deliver my…read morekids prescription four times I called, then said he had no more refills for a new prescription, said it was delivered and it wasn't 10 days later. have to call doctor to send to a local pharmacy to pick it up

i put my mother in a facility close to my house and this is her pharmacy. They always deliver on…read moretime, if her medication changes Emily always calls me to check in and see how she is doing on them. if i ever have any questions or concerns they are never hard to reach and always helpful and patient. i've dealt with another pharmacy in the past and they were rude over the phone because i had questions or concerns and i always felt rushed as if my concerns for my mothers new meds weren't important, and she always has the worst side affects. We stick with this one because their overall kindness and customer service, DEF recommend never had a problem

Great pharmacy with excellent Pharmacist and friendly staff,…read morereally nice pharmacy!

Wouldn't recommend it. Not very friendly and lots of miscommunication. Probably too busy and poorly…read morestaffed to provide that personalized local pharmacy care and feel.

There are drugstores and there are pharmacies. Valenti is a Pharmacy and Anthony is a caring,…read morefeeling and dedicated individual. He has done things for patients that no other pharmacist would do. Opening the store at 3AM to help mix meds for sick child with asthma? Taking special requests and calling around to get meds that might not be all that common? You cannot get that at your local chain drug store. You can only get that at a local pharmacy that has a personal relationship with its customers. Bless you Anthony for all you do for all of us.

Great staff!! Always so accommodating and friendly!! Anthony will go out of his way at anytime!!!read more

My parents just got home very upset after dealing with the pharmacist there. Have had multiple…read moreissues before and did not want to make a big deal about it despite me telling them to switch pharmacies several times. But this time he went over board, and threw the medication at my parents across the counter saying he doesn't need this business. My parents are not trouble makers and always give the benefit of the doubt but this time he was flat out rude and they are done. The pharmacy tech was very apologetic trying to diffuse the situation but there was no coming back from that. Shame on you for treating your customers like that. Think twice before you use this pharmacy.

Great and fast service friendly staff and they deliver! Very convenient location as well.read more