I leave this review as a one time customer, so take this with a grain of salt. I have been through…read moremany laundries and cleaners throughout the country, as I travel so frequently for week long stents, and have experienced the best and the worst. Joy Cleaners has been one of the best. I came in after a week worth of laundry with a flight the next morning. They were kind enough to have my laundry done the next day so I could make my flight, which is normally out of the question for them because of the high volume they handle. I was genuinely grateful they made it happen. I also want to add this: I have had some horrible experiences at other places where my clothing came back forever damaged, shrunk, stained, or treated like it did not matter. That did not happen here. Everything came back clean, folded, and handled with care, and it felt good coming back home to clothes that still looked like mine. On top of that, I was glad to support a local family business that clearly takes pride in their work. If you value good service and careful handling, in my humble opinion, Joy Cleaners is worth it.

Fixed a hole in my carhartt overalls after a mishap with a chainsaw. Andrew was very responsive and…read moreeasy to communicate with.

Hi! I came here for my Wedding dress to be cleaned. I was having a very hard time finding a…read morereputable and safe place to bring my dress. I am so thankful that I came here. Not only were all of my stains taken out of my long satin gown and lace top... But it was a very fair price. They also offer preservation and wedding dress boxes. I would highly recommend this place to any bride looking to preserve/clean their wedding gown. And believe me I was worried I would not be able to get some of these dirt/beer/mud stains out ! Thank you.

I wish I could give a better rating. First, I don't dryclean much so maybe I am partly to…read moreblame...I brought in a cardigan my mother knit my father (over 70 years ago) to be cleaned and remove a spot. I wasn't sure of the source of the stain. I don't clean in it, wear it as part of an outfit. Its casual, but beautifully made. When I got it back, I asked if the stain was removed. It looked ok on the hanger, but when I got it home, the stain was darker, larger, the knit was stretched and it is now a square. I took it back. They said they tried, but the chemicals wouldn't take. I asked why they didn't tell me this; the attendant literally laughed. My issue: Shouldn't a cleaner tell you when they can't remove a stain? Do you need to just take it home and find out for yourself? Also, it clearly is worse. The stain is darker and has a stretched out squared. I guess next time, I take a before picture, and ask the protocol. The cardigan was not only well made, but lots of emotional connection.

Two years ago, I took two very nice outfits to the cleaners because, well you know, their supposed…read moreto know how to clean the items and I wanted them 'professionally" pressed. It was a choir robe and an outfit with tulle. The woman asked ME how to clean it! So I left it up to them and they both came back damaged; the choir robe was stained and the tulle outfit totally destroyed. What I found out later that that choir robe could be washed at home, smh...but THEY didn't know that. We worked everything out. I didn't charge them for anything... Two weeks ago, I took 3 blazers, one of which could be regular washed and pressed. When I took it in, I stated that i wanted it washed and pressed and she told me "oh no, they'll all go in dry cleaning", once again trusting this lady who at the FIRST time took in my clothing. That should have been a RED FLAG... The 3 blazers, two off-white and one black. Well, the black blazer is ruined. You know why? It was cleaned with the two light-colored blazers and now the black blazer has little white balls that are VERY hard to get out. I have to buy another one. I tried to give them the benefit of the doubt. Whoever is doing their cleaning, lazily puts everything together and ruins the clothing. Yes, I have pictures. I'll attach them later. They apparently don't know/don't care. Not going back, do not recommend.

Best quality of service in the area. Rates and turnaround time both good. We have had them do stain…read moreremoval from clothes and badly stained tablecloths, all done well.

Unfortunately, my husband's wardrobe consists of a lot of dry-clean only items. This can be both…read moreinconvenient and pricy, but Natural Cleaners makes dry-cleaning a safer, more affordable experience. First of all, I love that I can walk into this place without needing a gas mask. Most dry cleaning venues are billowing toxic smog out of every nook and cranny. NC just smells clean and fresh. They don't use standard harsh chemicals, so I can bring our kids inside without fear they'll leave with leukemia or asthma. The service is always prompt and friendly. It isn't as speedy as the one-hour joints, but that's a reasonable trade off for chemical-free clothes. They've also worked miracles on some of our best apparel. They got a bad grease stain out of my husband's suit pants as well as the red Jagermeister drips on my white wedding dress. They also did a beautiful job preserving and packaging my gown for storage. They will even do repairs to buttons and ripped pockets. Some people prefer to do those little fixes at home, but I don't trust myself enough to sew a button on or mend $100+ pants. I think it's worth paying a little extra for a professional job. Price wise, NC is in line with most traditional dry cleaning services, but often offers coupons in local mailers. We typically save bigger orders for times those coupons come around. They list their prices online, so it isn't a shock to any first-timers looking to check them out. I know some reviews have dogged this place, but we've been using them steadily for 6+ years and always walk away satisfied.

Damaged my suit pants, didn't remove a stain on my blazer and charged me full price. Terrible…read morelocation!

Brown Deer Cleaners has been used by my family for years and the services have been stellar…read more What concerned me is that a new payment policy (not posted) is to pay for the service up front. Without seeing clearly posted charges for the various items to be washed or dry cleaned, the upfront cost can be a surprise -especially if something occurs during the cleaning process. Another concern: having to be told "this is going to be expensive" before any payment was made. When you tell a customer about a cost that you think they can't afford, you are telling the customer to go elsewhere. I didn't drive up and walk through your door to hear not so subtle hints to take my business elsewhere. Post all charges -large print, clearly. Post what will be considered "extra charges" including any alterations that are available.

This place is entirely too expensive. I had 15 shirts dropped off and requested heavy starch on…read morehangers. When I got the load back I was charged $58.87 the pricing of this cleaners is predatory. I have lived in eight different cities around the United States, all a lot bigger than this Brown Deer village business, and $3.92 per shirt is ridiculous. While the demeanor of the owner/workers appear charming -- don't buy it -- first shoo around. Good services DOES NOT have to be exurbitant! I've had pick up and drop off laundry services in major cities that cost not quite as much. Again, shop around and don't be afraid to ask upon drop off if there any coupons that can be used.

They provide quality cleaning, meticulous steaming and exceptional tailoring! Been with them for…read moreyears and never disappointed!! Prices are reasonable and often lower than surrounding similar businesses. Pay cash and get a discount.

Why iron your shirts?…read more Let's face it. Men hate using a clothes iron. I know I do. My wife can slap a shirt on the ironing board, wave the iron over it for 30 seconds, and badda-bing-badda-boom, nice crisp shirt. I on the other hand, wrestle with my shirt, knock over the ironing board, burn my hand, and eventually decide to wear a sweater... For about $2 a shirt, I now just go to the closet and pick out a nice crisp shirt and I'm on my way. This has been my regular dry cleaner for the past 10 years. They have a nice frequent customer program. They give you a couple of clothes bags with to use so you can just drop them off when you fill them up. You don't even have to check in. The bags are tagged with your info. A 25% discount is always applied when using the Martinizing clothes bags. Just throw them on the pile and walk out. Two days later, it's all done. Once a year, we have our comforters cleaned and they come back like new and not smelling like my dog. Very important. Super friendly neighborhood employees. It's family owned and operated so they care about their customers. They even know me by name and I only go about once a month.

Excellent service! Always kind, courteous, and helpful! They also regularly have coupons on their…read moreweb site or email subscription!

I have gotten my dry cleaning and shirts laundered here for more than a decade and have found…read moresuperior service and precision work to be the rule. The staff is helpful at the business location and any minor errors are handled immediately. In 10+ years some glitches are bound to happen, but it is how they are corrected that really matters. I use the home pick-up and delivery service. The driver is always on time, orders are always complete, and my little dog almost always has a little treat left for him in the door. What could be better?

The lady at the front desk was quite short and irritable when I entered the store. She abruptly…read morerequested my items without even mentioning their prices. When I inquired about the price, she was completely clueless. I had a leather item, and when she said she had no idea what the price was because it was sent out, she seemed annoyed that I brought it and didn't just automatically know the things she was telling me, even though I had never been there before. Will not be back.