Need Driver side door window replaced. 51' Chevy pickup No help from Safelite That's my baby! 13 years, work in progress read more

Safelite AutoGlass - 51 chevy pickup, drivers door window needs replaced - Auto Glass Services Near Me - Bluefield, West Virginia

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Worst experience ever. Stay as far away from this place as possible. I would literally drive out of town to go somewhere else if I ever have to have another window replaced. It took over 5 weeks and 8 different appointments to finally get a windshield replaced properly. read more

Safelite in Bluefield, WV replaced the windshield in my wife's Acadia last week. Making the appointment, and adding my insurance information in their website made payment and the claim super easy. This vehicle has a Heads Up Display so having the correct windshield is very important, and the website requires VIN number entry to ensure the correct part is installed. Tech showed up at my house on time with the correct windshield, was courteous, professional, and kept me informed every step of the way. The tech performed the recalibration of the vehicle safety systems, and made sure I didn't have any further questions. They did a great job, and I highly recommend them. read more

My car had a pebble crack in the front windshield. I took it to the Safelite in Bluefield, WV. I was very pleased with the pleasant gentleman at the desk. He was friendly, engaged, and the price was reasonable. The waiting area offered a coffee bar and was clean. After the 30 minute fix, one could barely see where the chip had existed. Very pleased! read more

Absolutely a disaster. Didn't come 2 x because of weather. Thats okay. But I had 2 call 3 different times to reschedule to find out it was my fault for not having a building to put it in. Missed that on the fine print. Rented a car for over 2 weeks . Finally came and they took off 100 bucks. So after the window 2 days missed work and a rental car 1 window coast me 1239.47 cents. So in this day .it's okay not to have accountability. And. Sorry makes everything ok. read more

They went above and beyond to make sure they were able to help fix my windshield at the lowest price possible. They were very nice and helpful! read more

Very professional business. My appointment was at 10:00 on a Saturday. I arrived at 9:30 and they took me right in. Their waiting room is clean with a TV and complimentary soft drinks and coffee (they have a keurig with 5 different choices). I had used them previously and the back glass they installed in my truck was leaking. They replaced it at no charge. When they say lifetime warranty, they mean it!!! I would use them again in a heartbeat. read more

I scheduled an appointment with Safelite on 5/17/21 for a windshield repair and was immediately provided a time frame of 8 a.m. to 12 noon the next day, 5/18/21. After receiving two texts and two separate emails confirming this date and time range, I waited and waited yet no one ever arrived. At 12:10 I phoned Safelite to inquire as to where the technician was, waiting ten more minutes before the representative came back on the phone to inform me that they could not get in touch with the assigned technician. I was phoned back ten minutes after that and told that the technician was actually off work that day, and that the manager of the Bluefield store had accidentally scheduled him to my repair. Of course, no one else was available to provide service that day, which means I had lost my time AND still had a cracked windshield. How hard is it to assign a job to someone who is on the work schedule for a specific day, instead of someone scheduled to be off? Typical American incompetence. So much for this being the folks that come to you! I was offered a discount if I brought my truck to the Beckley store, like that does me any good when I live an hour away from that location. There's a reason I scheduled the appointment at my house in the first place! Terrible business. read more