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    Safeguard Mechanical

    4.2 (5 reviews)
    Closed 8:00 am - 5:30 pm
    Updated over 3 months ago

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    Services - Safeguard Mechanical

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Tanous Heating & Air Conditioning

    Tanous Heating & Air Conditioning

    4.7
    (123 reviews)

    I've been using g Tanous for about 3-4 years. They offer a great comprehensive winter and summer…read morehvac maintenance. I've utilized them for all three units in my building and will continue to. The value is great for their services and their communication is always friendly. Highly recommended.

    Tanous installed our aircon unit in 2024 so we called them when it suddenly stopped cooling this…read moresummer. Unfortunately, they don't seem to be able to fix the unit that they sold to us and installed for us. Stay far away! After calling almost a week ago, yesterday they came and ran diagnostics on the unit and said that all the numbers looked right and ultimately, they didn't know what the problem was, and that there was nothing they could do. Our unit had been running continuously for days and wasn't decreasing the temperature in the house at all, so clearly something was wrong. It felt like they wanted to just get out of our house and to the next job. The manager on the phone, Johnny, was telling the tech on site to just leave. We emailed and called the office to ask for someone to come back, and they can't get us on the schedule for another day - requiring us to change around our entire schedule and cancel appointments to be available for them to come back. We're now stuck finding someone else to come figure out what is wrong with the a/c unit that Tanous sold and installed for us for $7,400, since Tanous is unable (unwilling?) to properly diagnose the issue. In the meantime we're just wasting tons of electricity trying to keep our apartment somewhat cool. We have a 6 year warranty on the unit, which apparently means nothing. We're going to end up finding someone else to come figure out the problem, and having to pay repairs for a unit that Tanous should be covering for us. During this visit we also discovered that we had been incorrectly billed $190 for another visit in 2025 to fix a different issue with this unit, that should have been covered under our 2 year labor warranty. Luckily we realized it and asked about this and they agreed that it was an incorrect charge, so they waived our service charge for the current visit. At the time of install I would have recommended this company, but after our follow up experience, I cannot discourage others enough.

    Safeguard Mechanical - hvac - Updated June 2026

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