called them -- quoted a price. Showed up right on time. Dismounted old TV and installed new one…read morequickly, efficiently and cleanly.

Josh came out to our house (just moved in 2 weeks ago ) to install 2 tvs and evaluate the…read moresurroundsound system that was currently in the house. I wanted to know what we could do to update it or make it more streamlined. He worked very efficiently and gave us all the options of how to improve our surroundsound. He went into detail of the pros and cons of each method. Very informative. Would definitely recommend! 5 stars

Thomas agreed to replace some switches for which we paid him for the job. The only issue is that…read moreafter he received payment, he ghosted us and never returned our equipment.

From the owner: Sign up for a security system with Halo Security today to get a FREE security system with no…read moreinstall fees/activation fees.

The worst company I ever worked with - old equipment- would not update -- do not sign any contractsread more

I am a loyal customer with Bates Security primarily because Joseph Johnathan Negron. Mr. Negron is…read morethe BEST security service technician at the company. He is very thorough, knowledgeable, and respectful. There are many security companies in this area, well in the U.S. However, I will be a loyal customer as long as Bates is loyal to me and continue with the professional relationship with Mr. Negron. The company should promote or elevate Mr. Negron to a senior level position; he deserves higher visibility. However, should Mr. Negron leave the company, I would seriously need to reconsider my relationship with Bates Security. In the interim, I highly recommend Bates Security...Ms. C