Mark is as good as it gets. He will tell you when and prices are fair. He is my go to for anything…read moreelectric

I have had Mark help me for many years in Frankfort KY. He is my go to person for excellent…read moreelectrical work.

Great people to do business with. Very friendly, they know the business, and easy to work with.read more

After a power outage my electric provider said I had electrical issues inside my house and would…read moreneed to contact an electrician to fix the problems. I called this company and they came to my house along with the service person from my electric provider. The service person determined the problem was caused by a new digital meter that was recently installed. The electricians form Art's did only one thing; they checked the status of two of my circuits..a 120 and 240 circuit. The total time for this visit was 15 minutes for both Art's and my electric company. Art's sent me a bill for $735.27..10 hours for two employees($625); material(33.27); inspection($75). I called Art's Electric and told them they were at my house for 15 minutes and they did not provide any material. They said I could disregard the original bill and I received a new bill for $187(1 1/2 hours labor) I would not use this company ever again.

I needed kitchen and electrical help. I had conferred with 2 other contractors and felt lost in…read moretheir explanations as to what was needed. Armstrong Electric came and showed that the project was not as complicated as indicated. They did the needed work with efficiency. Friendly and hardworking crew. I appreciate their work. Highly recommended and will use again. Regina

Mark was a referral and what luck! The best thing to do is give him a basic idea of what you want…read moreand price point and let him do his thing. He is meticulous and kept in touch with me to let me know where we stood with inspections and even where the other contractors were in the jobs. Mark has the best personality and was there at a moment's notice with any concern. And he had plenty of resources up his sleeve to help get our place finished. Even when I felt I was ready to jump off a bridge, he had it all under control. And I don't know a lot about lights but I can say the way they are placed in the garage bays are pretty awesome. He also had a fella that did drywall and this man was a pro. He was supposed to come back and sand and I'm not sure what exactly because it looked perfect to me. When we get ready to do the house, Mark will be in the middle of it all and I hope we stay friends for years to come. Plus, he promised me a disco ball!

They didn't finish the job the promised and it turns out they half assed the job they did and now a…read morequalified electrician is having to redo my house. Definitely don't recommend.

We requested a visit to our house because we had a circuit breaker that kept popping unnecessarily…read more He came and thoroughly checked out our amperage and all of our devices plugged into our outlets and determined that our wiring was fine, but that breaker might be bad. Instead of charging us for the visit he said no charge because he didn't fix anything and he just wanted us to remember him when we needed something actually fixed. He went to Lowe's and took a picture of a breaker that I could put in myself to fix the problem. Absolutely top quality service and would definitely recommend for anyone looking for electrical work.

Let me start by saying that calling Mr. Brown was the best move I can make... and the best move you…read morecan make as well reading this! Long story short I was having trouble with my furnace and it putting out the appropriate amount of heat when in emergency heat mode. I called Fayette heating and air only to have them come out to charge me $100 just to tell me that I needed a whole new line put in because my furnace was only getting half the power it needed to... the proceeded to quote me $1350 to put in a new line to the furnace that was less than 25 feet away. I felt that was a tad bit high so we called another electrical company who came out and said the same thing.. new line was needed because there was not enough power. Cool... they quoted me $1000. I still felt that was high especially because they told me that yes it was going to need a new line but that it would be an easy install and it shouldint take too long... So I called WB... Mr. Brown within 15 minutes of being here discovered the reason to why the furnace was not getting enough power.. because simply the wrong wire was hooked up on the furnace from the fuse box. On the fuse box the positive cords were red and black, and on the furnace was white and black, which means all that needed to be done to fix the problem was simply to take the white electrical cord off.. cap it off... and put the red positive one on the furnace fuse and boom... it was getting the full amount of power. No need for new wiring or hours of labor.... Mr. Brown took the time to explain this all to me and to make I understood which I so much appreciate. (The picture I included is him taking the time to show me that he indeed got the correct amount of power after making the wire switch) Through this entire process he showed me that he is about the people and is truthful, trustworthy and not out to take advantage of anyone. He is very reasonably priced and I cannot speak highly enough about his professionalism and his customer service. He went above and beyond for me and I know he will do the same for you!! Do yourself a favor and use WB electric for your electrical needs! You won't regret it! Thank you again!! We will definitely call you first for our needs in the future!

I'm a repeat customer several times over and highly recommend Phillips & Sons. Great service, super…read morethoughtful help with planning what my house needed. Reasonable prices and excellent service from a company that cares about its customers.

From the owner: Specializing in geothermal, gas, electric, and ductless heating and cooling solutions - your home…read morecomfort takes priority. If it comes time to replace, Phillips & Sons offers quality installations of Trane, Waterfurnace and Mitsubishi equipment.

This all started in April, 2025…read more I had a membership with Tom Drexler and when my HVAC quit working I contacted Tom Drexler and someone was at my door shortly (they do respond quickly). * 1st Visit from Tom Drexler: The HVAC fellow (don't remember his name) checked things out, discovered the breaker was flipped off, flipped it back on and the HVAC started cooling again. He explained that if the breaker trips again, then I would need to call Tom Drexler back and request an electrician come to the house. He leaves and everything is all good, right? House is cooling. Breaker trips again so I call and report it to Tom Drexler's office as instructed by the HVAC fellow. * 2nd Visit from Tom Drexler: Electrician comes to the house this time (very timely I might add), replaces the breaker in the panel, and I pay 287+. Air is back on again. Lo and behold the breaker trips AGAIN. For two weeks the breaker would flip on and off randomly. So, I report this once again to Tom Drexler's office. Soon the HVAC fellow (same one) calls and said, "Remember when I told you that if the breaker tripped again you would need to call an electrician? I said sure enough and he's been here, replaced the breaker but it has tripped again. * 3rd Visit from Tom Drexler: HVAC fellow comes back (responded quickly again). He spent time out at the unit, messing with this, messing with that. Apologized to me. Said he was sorry he missed the problem with the compressor the first time he came. He was very apologetic, and I was HIGHLY impressed with his humility and his ability to take responsibility. He went on to say he would see to it that I got a refund for the new Breaker since I did not need one. He explained after he completed his inspection, and I am paraphrasing, but "the compressor is going out. Said he'd turn off the compressor, then turn it back on, and every time he got different readings on the AMP draw on start-up. He was very kind and spent time explaining everything which I appreciated. He went on to say, and I am paraphrasing again, "The way the compressor is right now, it's going to limp along until one day, it's simply not going to come back on. You can replace the compressor but it's expensive to replace and given the age of your current HVAC you are gambling as to whether any of the other parts of the HVAC quit working so you could be nickel and dimed to death. Would you like for me to send someone over to give you some prices for a new HVAC?" I said sure. * 4th Visit from Tom Drexler: A salesman comes timely as well and proceeds to show me 3 different prices for a new HVAC. The prices were valued at 1/7th of the value of my entire home. So yeah, I needed to think about it. I asked him about the refund I was owed and he said, verbatim "we'll get that back to you." As a prudent money manager, I called two other companies and requested estimates. I also called Tom Drexler about a week after the salesman was here and asked about my refund as I had not received it. The person on the phone put me on hold, came back and said she spoke with the salesman and he said they would deduct the amount from the cost of the new HVAC. If I did not purchase a $23,000 HVAC from Tom Drexler, then they intended to keep the 287+. $23,000 is a very expensive ransom for 287.00 One of the fellows from another HVAC company that came to do the estimate was uncomfortable giving me an estimate on a new HVAC that was "tripping breakers every couple days". He politely asked if he could check out the HVAC himself. He found I had a bad Sump Pump Heater or in some circles it's called a "Crank Case Heater". My HVAC has been working flawlessly with no issues whatsoever since May 12, when he found the problem. The part cost 170.00. Here it is December, 2025 and my heat is working flawlessly and it did not cost me 23,000 + 287 (amt they failed to refund meI). Don't get me wrong, I used to be a big Tom Drexler Fan but I had to let them go. They do great on jobs YOU initiate, it's on the repair side, you get ripped off. Their repairmen lack the knowledge to properly diagnose problems and/or they have been coaxed to guide the consumer toward buying new equipment because it has become clear that SELLING new equipment vs. accurately diagnosing/fixing problems is a clear priority to this company. After much observation, I find this company preys on widows, the elderly, single women, and the young and naive. Bet if I was a fly on the wall at their sales meetings, I would hear these types are their targeted populations. Find someone else to help you with your home maintenance, Drexler will do nothing but rip you off.

A plumber from Drexler was sent by home warranty. I had a slow flush commode. Plumber said I needed…read moreto replace 2 commodes, $3500. Home warranty would pay $500. I'm gonna to use one of the most established plumbers in Frankfort. I need one commode replaced and wax ring for the other, $600 to $700. Home warranty should reimburse me $500. Please use caution with Drexler. Surely seems like a plumber that knows how to hose customers.