I've used this company several times. They don't automatically jump to "let's replace everything ",…read morewhich I appreciate. We had HVAC units that were slowly dying. One went out in the summer right before a holiday weekend and they came out and filled it with coolant until we could someone out so we didn't roast. We did eventually have to replace, but I felt they were willing to help you try a cheaper route for a while too.

Recently had a routine maintenance of our HVAC. The scheduling process was very easy. The tech…read morecalled ahead of appointment and was right on-time. We had a small issue that was covered by warranty. Service tech, Tyler, was great. We will definitely use Advantage Air for any future HVAC needs.

Fair, honest and reasonable pricing. Never had an issue. Great communication and good scheduling.read more

I was looking for a second opinion on a furnace replacement and air conditioner replacement, and…read moreI'm certainly happy I chose Donnie Rowe. I knew I needed a new air conditioning unit, as it has been working poorly and leaking for years, and I was told by another HVAC company in the fall that my furnace was dangerously in need to replacing. Wyatt came out and looked over everything. I gave him every opportunity to take advantage of the situation. I was prepared to replace a furnace and two air conditioning units if need be. In the end, Wyatt recommended replacing one air conditioning unit and told me the furnace was safe and not in need to replacing. He recommended I upgrade from a 2 ton unit to a 2.5 ton unit. Aaron came out to replace the air conditioner a few days later. He did a great job and left minimal debris to clean up. The new system cools my upstairs better than I had even hoped for. Value? I really don't know. Everything seems so high now. But I would say that Wyatt could have socked me with a furnace a two air conditioners, so the value I'd say is with the honest evaluation and recommendations you get. I wanted to work with simply an HVAC company, not one of these do it all HVAC, plumbing, and electrical businesses they all seem to be moving to. I like people who focus and specialize. I strongly recommend the business and will be working with them in the future.

excellent customer service. same day service . reasonable price . actually has a person to answer…read morethe phones . highly recommend

Stewart has been great to work with - from scheduling to the actual work, we've been very pleased…read more They came in and fixed a new system that the previous company couldn't make work properly. After their visit, for the first time in 3 summers, we were able to cool all the rooms in the house properly. We look forward to working with them to maintain the system going forward!

I had called in and the gal who answered was very courteous. She had told me that diagnostic rate…read more(where they come out to your place and charge, before anything is done) is $69.

Our furnace died on New Year's night and we immediately started to research online for a repair…read more After reading reviews we went with Comfort Solutions and we were contacted at 8:00am the next morning and they showed up by 10:00am. We were shown exactly what was wrong with our furnace and that a replacement would be the best option for a 17 year old system. We were aware upfront of what the pricing would be and the new system was installed as promised. David and Chris were very professional and explained everything as they did the installation. They even came back for a courtesy safety follow up later on in the day which was very appreciated. We will use them again without hesitation for our HVAC needs. Larry and Debbie Adkins - Lexington, KY

Tim was the only HVAC group to immediately rsepond to me call / inquiry. He arrived late at night,…read moreevaluated my systems and did all he could do to maximize the output of my units. The service and immediate commitment and care for my situation was special.

Cannot recommend Tim enough!…read more Went through quotes from several places, and Tim basically got the job done for less than half of some of those quotes. He only recommended what was needed, and did not try to up sell. I wanted to get the HVAC system replaced before moving into the new place, but had a ceremonial event a few days prior. Tim made sure to plan the installation date such that there would not be any interruptions or half done work or clutter during the ceremony. Then, on the day of installation (which was one day before my move in date) there were severe storms, and the entire neighborhood lost power. Tim and his boys worked in the dark using flashlights, the entire day, to ensure that the job got done! He then came back when we had power to make sure everything was working just right. A very ethical, efficient and professional team!

Chadwell Comforts LLC did great work for providing a thorough heating and AC preventive…read moremaintenance. Their service was excellent with received quick responses and updates to scheduling. We were so impressed that we even made a call to the office complementing their excellent customer service and work. However, we were scheduled to have a heating exchange replaced in November after their technician noticed flames coming out of the furnace upon starting. We were in communication with them regarding the replacement part being ordered. We were told in early November that the part had been ordered and we would receive a call when it arrived to schedule our replacement/repair in a week or so. It is February 2, 2026 and we have called several times, sent text messages, and emails and have not received any response. Our warranty company has also called and they are not responding to their calls as well. We have no choice but to go with another company. I am surprised and quite disappointed.

My first review ever. If I could give more stars I would. Normal time frame.... a/c went out…read morewithout notice at the beginning of the summer. I called Chadwell Comforts on a reference from a neighbor. They were extremely busy but insisted they could come after normal hours. I was amazed at this, (no other company does this). Now..... We have AC again.... Don't hesitant to call them. 10 Stars easily!!!!

I subscribe to the 2x a year preventive maintenance on my hvac system. The technicians sent out…read morehave aways been great, until yesterday.., they sent out an awesome technician by the name of "Henry". This guy was so thorough that I asked myself " is he ever going to leave?" ( that is professionalism at its core) I'm proud to be a customer, money well spent. Thanks...

I had used Southern Comfort before and knew who to call when I needed more service. I had them come…read moreout to see what was wrong and knew that it would most likely require a new system. I was very happy to already have a company who had provided good service to do this job. I want to mention Jarrod who handled business on the phone end. So friendly and personable. The crew who installed the new furnace and air were efficient, polite and respectful. (Johnny W., Sam S. and David H.) I would give more than 5 stars if possible and highly recommend Southern Comfort Heating and Air.

A couple months ago my AC went out. After looking online for HVAC companies, I saw a recommendation…read morefor Starks HVAC. After calling and leaving a voicemail he immediately got back to me and let me know he'd be out the next morning. The next morning was a Sunday, but he came right out, figured out the problem, and fixed it really quick. Meanwhile all the other big HVAC companies gave me a run around, ignored me, or tried to get me on their schedule several days if not weeks out. He was reasonably priced, very quick to respond and act, and very friendly. Will be using Starks HVAC for all my future HVAC needs, and strongly recommend you all do to.

My HVAC unit wasn't working. William was excellent at communicating when he would arrive at the…read moreproperty. He was very informative and explained what he was doing, searching for. He discovered some wires had been clipped or tugged which caused my unit to stop working. Professional and reliable I will definitely be recommending STARKS HVAC to my friends and family.