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    Safe Ship

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    6 years ago

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    The UPS Store

    The UPS Store

    3.0
    (10 reviews)

    Definitely not a fan of writing a poor review, however, this place leaves no option. I went today…read moreto have a live scan done for employment. Apparently the store has two different live scan operations/machines. The girl that was helping me tried to scan me into one live scan system. It was not recognizing my QR code. I went and called the company that was on the machine that she told me to call and they said I didn't have an appointment. I went over a bunch of stuff with them and they said well maybe it was a different company we were using. So I went to the form that I was provided with the QR code and called them. They gave me a new QR we went back in. She scanned it. It still wasn't working. Went back out to my car and called the guy I had spoken to from the email and they said that it was weird because it should be working. He called the store and asked them if they had a second live scan machine to which the person that answered the phone, not the girl helping me, said yes there's two live scan machines. We go back in and what do you know my QR code worked fine on the right machine. They were not helpful at all during this process and it was amazing to me that the girl did not even have the foresight to think that there was a second machine that they could've tried it on. They also tried to say that I told them it was the company of the one machine. My sister said no, not true. I had specifically shown her the email which listed the company I was using on it. I didn't know they had two machines and had no way as a customer of knowing that they would have two different types of machines there. The customer service lacked any kind of empathy or sympathy in a process that was stressful. It was a 2 Hour drive for me to get to the nearest live scan location to my house. So after two hours of drive, she kind of expected me just to go home and call the people and figure it out. Something that should've taken us 15 minutes, took us almost 2 hours with all the phone calls we had to make. There was no troubleshooting or assistance at all from the employees of this store. My sister who is with me, spoke to what she thinks was the manager who mimicked the same attitude as the girl who helped us.

    They have changed every single package I dropped of. Costing me over $200 in shipping adjustments…read more What was under 2lbs and a standard 48x4x4 box. It got changed to 40 lbs and 49x5x6. I think there is fraud going on here. It has happened to all my ebay shipping labels. I do not get any shipping adjustments anywhere else. UPS, Fedex, USPS. Only at this Store. BE CAREFUL

    U-Haul Moving & Storage of Mankato

    U-Haul Moving & Storage of Mankato

    1.0
    (4 reviews)

    Guaranteed pickup date for ubox dates by U-Haul in lakeville, MN, of 7/31. Sara Mau is the…read morelakeville manager. Then they called to say 8/2. Sara would not take my calls but happily took the mankato mgr's call as I sat there. I could not hold over because my lease ended that day. I had several emails, text messages, and recorded phone calls (I recorded) guaranteeing the pickup date of 7/31. I expressed how important this was because of my lease ending, and I was assured they would be picked up that date. I received a call while driving across the country that my boxes would not be picked up that date - 7/31. Then the lakeville office said they were "working on it" and would "call me later." I turned around and drove back to mankato. The mgr at the local office, Jerome, called Sarah Mau in lakeville- who was now suddenly available to talk - and she said there was no way they could help me. No one was willing to contact a third party vendor with a flatbed truck to just pick up the boxes and have them sit at the mankato site until lakeville could come get them. Then I spoke with the mankato regional/district mgr, Christopher Bohlman, and he told me that he does not have to honor the contract pick-up date, and yelled at me. I paid thousands of dollars to have the boxes picked up and - on contract and many written (and recorded on FB e phone) conversations with corporate this would be done according to the contract. Christopher does not want to honor the contract because to do so he would have to spend money with another vendor. First U-Haul said the driver was injured, then he was sick, and they told corporate there was a mechanical issue. They told me 8/2, and told corporate 8/1 because I sat in my car and called corporate for help, and they got involved but to no avail. Christopher is a dishonest businessman, and he is rude. While on the phone with corporate, I found out that U-Haul unilaterally amended the contract today to reflect a pickup date of 8/1/26. I did not sign for this. It is highly illegal to breach a contract and then unilaterally amend its terms. If the U-Haul office signed my name - while I was in my car - we have a forgery issue. This is not how we do things in mankato. Do not trust Christopher or do business with him.

    A one star rating is generous, I came in looking to rent a van to help move some stuff into my new…read moreapartment. After asking if they had one I was told "not happening buddy" and then was spoken to in a very condescending tone about my timing. Terrible customer service and can't believe how a business continues to run with people like this working here. This was my first time in this business and certainly my last.

    Safe Ship - shipping_centers - Updated August 2026

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