Honestly, my refinance started off pretty stressful, but Angel Chavez completely turned things…read morearound. He stepped in and took over my loan and from that point on, things felt much more manageable. He was always clear, easy to talk to, and kept me in the loop. He also made sure the original terms I was quoted were honored, which I really appreciated given how much rates were changing at the time. We closed on time and everything went smoothly in the end. I'd definitely recommend working with him. I'm really grateful for his help and would absolutely recommend him.

​Caution: Non-Standard "Teaser" Rates & Bait-and-Switch Tactics…read more​I had a very concerning experience with Optimum First Mortgage. I was initially quoted a highly specific interest rate of 5.123% (a non-standard figure in this industry). Based on this quote, I submitted my sensitive financial documents and authorized a hard credit pull. ​Once they had my data, the rate was significantly increased. When I questioned this, the Sales Manager (James) admitted in writing that the original quote was based on "incorrect input assumptions" and was a "human error." This feels like a classic bait-and-switch: lure the borrower in with an unrealistic rate to harvest their data and credit authorization, then claim "clerical error" to move the price. ​I have officially withdrawn my application and filed formal complaints with the CFPB and the California DFPI regarding these deceptive practices. If you are shopping here, be extremely wary of any quote that seems too good to be true--it likely is. UPDATE TO RESPONSE: Nice try shifting the blame. The data I provided didn't change, but your numbers did. You provided a correct quote, then dangled a fake 5.123% rate to get me to apply, then 'switched' back to the higher rate after harvesting my data. Your Sales Manager already admitted the error was on YOUR end, yet here you are publicly blaming me. This is exactly why I've filed formal complaints with federal and state regulators (CFPB and DFPI). Prospective borrowers: if they quote you a weird number like 5.123%, run. They are just 'capturing the lead' with a rate that doesn't exist.

Peter was the most accurate, efficient, and responsive professional I worked with throughout my…read moremortgage process. After going through multiple agents and even changing mortgage officers twice, I was under significant stress and time pressure--but thanks to him, everything moved forward smoothly without any issues. I truly appreciate all of his help and professionalism, and I would absolutely recommend him to my friends and anyone going through the home buying process. Thank you so much!

I recently worked with Peter as my mortgage lender to purchase a home in California. I had…read morestruggled with 4 other lenders who couldn't make it work. He combined high-level competence and expertise with genuine compassion and positive energy, all while maintaining full professionalism. He was knowledgeable, highly responsive, and navigated the complexities effectively to get my loan approved smoothly. Thanks to his expertise and dedication, we closed on time and I was finally able to buy a home to start my family. The entire process was stress-free compared to what I had experienced before. He's is truly exceptional, the magic man! Thank you, Peter!

We first met Linh on 01/31/2026, the same day we walked into the open house of the home we totally…read more"love at first sight". That day, we already knew we were going to submit an offer. Things moved incredibly fast. On 3/3/2026, we officially closed on the house we made the offer on. The whole journey took less than a month!!! Linh helped us a ton!!!! He helped collect documents, coordinated with the lender, gave us honest opinions about the house/ the location & patiently explained every question we had. He even helped structure our offer so it looked almost like a cash offer, which helped us beat out 17 other offers on the home! My husband is American, very introverted, and extremely busy. Linh was always super patient, he'd wait until my husband got off work before hopping on a call with us. Sometimes we even ended up talking late at night. Communication was never an issue because Linh's English is excellent. Linh is fun, straightforward & incredibly professional. Anyone going through the home-buying journey should have a Linh!!! It truly makes the whole process so much easier! Thank you, anh Linh!

I had a great experience working with Linh on refinancing my home. He clearly explained everything…read moreI needed to know and made the entire process easy to understand. He is very friendly, professional, and knowledgeable in his field. What I really appreciate is that even after completing all the documents, he continued to support me by helping transition to a new company to secure a better interest rate. That shows real dedication and care for his clients. Overall, I'm very satisfied with his service and would highly recommend him to anyone looking to refinance their home.

Thank you so much for all your help throughout the loan process. You made everything easy to…read moreunderstand and were always quick to respond and answer questions. Your support and guidance really helped make the experience smooth and stress-free. It was a pleasure working with you, and I truly appreciate everything you did to get us to the finish line.

Honestly, don't rush to give someone credit before real problems happen. She might seem extremely…read moreattentive while you're still in the process of working with her. This was my first time buying a house, and I was introduced to her through someone I know. At the beginning, she called nonstop, saying all the right things and promising the best. But once everything was done and I still had questions and issues that needed to be fixed--my God, trying to reach her was nearly impossible. I am truly disappointed that I trusted and worked with someone this irresponsible. Every time I call, it goes straight to voicemail, and even after leaving messages, she takes one or two days--or longer--to respond, if she responds at all. I still have unresolved issues, and nothing has been properly addressed. I strongly urge everyone to think twice before choosing a loan officer like this.

Just had another refinance loan with Matt hang and again it was a pleasant experience. Matt is very…read moreresponsive, collaborative and retain high professionalism in communication at all times. I am glad that the loan was completed exceed my expectation for both timeline and APR. Would definitely do business again with Loan Factory in the future. Highly recommended

Initially reached out to Loan Factory on yelp along with several other mortgage brokers to see who…read morehad the best rates. Their CEO Thuan Nguyen responded and his rate/offer was the most competitive. Decided to give him a call and let him know the situation we were in as we needed to make a rush switch and do everything possible to close in 2 weeks. Thuan assured me they could get it done and looped in his team. This was a very rush/urgent situation given the short timeline. Matt Hang was assigned as my loan officer handling my loan. He and the loan processor Sophie Pham worked diligently and professionally to get to the end goal of closing the loan. Although I probably wasn't the easiest client to work with given the urgency and my constant follow ups, Matt and Sophie remained professional and kept pressing forward to get this closed. We did have to extend two days past the expected close date, but there were several conditions to get through so this was still a solid success. I recommend Loan Factory for both their competitive rates and ability to get it done.

Steven was great and easy to talk to when I had questions. He made me feel comfortable on my…read moredecision and was informative every step of the way. I highly recommend this guy!

My wife and I are first time home buyers and we had a great time consulting with Steven! From the…read morestart, he was very responsive, professional, and courteous. He also took all the time to answer our questions and explain any loan concepts that we were confused about. Working with him really does feel just like working with a friend who has your best interests in mind. We did end up proceeding with a lending branch in our hometown of Irvine, but we want to say that Steven offered us the best rates and service out of any loan officer we spoke to and we would highly recommend his services!

If you are looking for a school to learn to become a realtor ? Please do not go to Thomas Dao Real…read moreEstate School. They teach nothing and waste your time. Thomas Dao can repeat his stories to students all the times he in class! waste time and cost 799 usd for nothing. Not recommend to anyone to this place!

Thong Tran (657) 400-8255 is the worst realtor I've ever dealt with. He lies, disrespects…read morecustomers, and even went as far as telling the seller a false story -- claiming that I, the buyer, was poor and didn't have enough money for a down payment.

This place changed ownership. Chu Hảo does not work here anymore. I just found out when I went to…read moredo taxes for this year. The place looks more modern now and the owner now that did my taxes for me was nice and friendly. He answered the questions that I have to help me understand my taxes better. He charged me 50 dollars for me. I thought I went to the wrong place, because the office looks so different now. I would recommend this tax place, and I would come back again to do taxes.

This is a family run income tax office which makes it more enjoyable when getting taxes done. It's…read morelike going to a private practice for your dental work vs those corporate dental offices that give crappy treatment! Hao is the CPA and usually his daughter or son will be out there helping out. Sort of typical for Asian businesses to have their kids help out haha. Their office is located in the Bolsa mini plaza where thanh my is and catinat pharmacy. Hao pays attention to the details, but we're usually in and out quick. He tries to help you out and is very patient. Also he explains everything to you if you have any questions or concerns. There have been times where we'd go near closing and he would stay open late for us, sometimes past 7pm. He has nothing to hide and you're able to see everything he types in, he'll show you on the screen every step of the way. He's really friendly and will joke around with you to lighten up the mood cause everyone dreads doing taxes in fear of having to cough up money to uncle Sam :( We have referred lots of family and friends here they love him as well! His service fees are very reasonable and cheaper than h&r block and other places we've been to in the past.

Mai Thank you so very much for all your help always!…read moreI am recommending her to everyone she is always helpful,nice, on time and very friendly and professional!

I had the best experience going through the process of buying my first home. 10/10 recommend Mai Tairead more

Working with Will was hands down one of the best decisions I've ever made. From start to finish, he…read moremade the entire loan process fast, smooth, and unbelievably stress-free. We closed in just 2 and a half weeks -- yes, you read that right! While others were still gathering documents, Will already had us signing final papers. Once you work with Will, you won't want to work with anyone else. First time? You'll go back for the second. Second? You'll be calling him for the third. And trust me -- you'll keep coming back. That's the kind of trust and results he delivers. Will doesn't just "do loans" -- he owns the process. He's sharp, responsive, and incredibly dedicated. He works like your success is his success -- replying at all hours, following up before you even think to ask, and solving problems before they exist. He's truly a loan warrior. Well-deserving of his reputation, Will is the real deal. In an industry full of delays and excuses, he's a rare find -- someone who actually does what he promises, and then goes above and beyond. If you need it done right, done fast, and done with absolute professionalism, Will is your guy. After working with him once, you'll be saying exactly what I did: "Wow. Will did it. Again."

Big Thanks Again Will Nguyen 24/7 Mortgage ... Will Nguyen…read moreDoes Awesome jobs. This is my 2nd Loans Will does for me.. the day to open Escrow and I have to travel out ... Will very confident, professional, knowledgeable to take good care do smoothly Entire I'm feeling free to go and enjoy my travel trip 3 weeks back to prepare to sign and close escrow . Thanks again and Highly recommended who is one looking to take good care even your case very hard Will Nguyen still find anyway to help you to get the MILLIONS DOLLARS LOAN. Let have Will Nguyen and you guy have a chance to do work ..