1. Safe Harbor Emerald Point

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Austin, TX

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Safe Harbor Emerald Point

3.3 (12 reviews)
Closed • 8:00 am - 4:30 pm

Services - Safe Harbor Emerald Point

Marinas

Boat repair

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Reviews With Photos

Jim L.

We bought out boat over Labor Day 2008 and had already shopped the marinas in the lower, eastern portion of Lake Travis. Emerald Point won our business because they have the most flexible service and pricing. For $190 a month, our boat lives in dry stack storage, and we simply call the marina and let them know we will use the boat, and they put it in the water for us. It's like a boat valet! I feel so important! Another great service is their on site mechanic. Again, all I have to do is call and say, "Hey can you do this to the boat" or "Can you do that to the boat" and they call the marina, the marina gets the boat to the shop, then they put it away, and I am ready to go! If I want to work on the boat, they will put the boat on a work station for me. It is really sweet. Plus, we get 10% off at Carlos and Charlies and the at the boat shop. Not too shabby.

Ready to see Spazmatics!

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Photo of David B.
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13 years ago

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2 months ago

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4 years ago

Worst marina on the lake! Terrible customer service (kelly especially). I would rather sink my boat than park it at this marina.

Helpful 4
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18 years ago

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6 years ago

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14 years ago

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8 years ago

Business owner information

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Safe H.

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9 years ago

Helpful 2
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Photo of Matt C.
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5

13 years ago

Thanks for keeping my boat safe during the drought!! Can't wait for Summer!!

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Photo of Max F.
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10 years ago

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9 years ago

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16 years ago

Helpful 1
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Ask the Community - Safe Harbor Emerald Point

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Lakeway Marina

Lakeway Marina

(82 reviews)

This was in a very nice area with great service. As a visitor to the area it was nice to spend a…read morefew minutes out on the water with a reliable company.

We rented from Lakeway Marina for the first time on August 9, 2025, and had an excellent…read moreexperience. The staff thoroughly explained how to operate the boat, anchor, and navigate the lake, which is why we chose to return for Fourth of July weekend. Unfortunately, the difference in service was night and day. At check-in, despite having reserved and paid months in advance, we were asked not only for our reservation confirmation but also for my fiancé's bank transaction to prove payment because of the marina's history of fraudulent reservations. As returning customers, being asked to provide our personal banking information to verify a reservation was both unnecessary and wildly unprofessional. Once on the lake, we had difficulty anchoring and called for assistance. We followed the instructions we were given, but the anchor detached completely from the rope. We returned to the marina and were charged for a replacement anchor. Later, when it was time to leave, the replacement anchor became stuck. Even after two nearby boaters swam over to help, we could not retrieve it. We called the marina again, asked for troubleshooting, and requested someone come assist us. We were told no. We had no choice but to return without the anchor and were charged for both anchors and a late fee--even though the delay resulted from equipment issues and the marina declined to assist us on the water. What disappointed me most wasn't the charges--it was the lack of customer service. As renters with limited boating experience, we relied on the marina's guidance and assistance when problems arose. Instead, we were left to figure it out ourselves and then billed for the outcome. I emailed management in an effort to resolve the matter privately before posting a review and never received a response. Based on this experience, I cannot recommend Lakeway Marina and will be taking my business elsewhere.

Safe Harbor Emerald Point - boating - Updated November 2026

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