Wonderful Experience…read more My grandma stayed here for about three months, and our family was very pleased with the care and attention she received. Everyone was kind, professional, and welcoming, and it gave us peace of mind knowing she was being taken care of. I especially want to recognize Lupita, who was absolutely amazing throughout our experience. She was always helpful, caring, and willing to go the extra mile to make sure everything was taken care of. Her kindness and dedication really stood out to our family. Thank you to the entire staff for taking such good care of my grandma and making what could have been a difficult experience much easier for our family. We truly appreciate everything you did!

My loved one stayed here for a week. After the week, they were transported due to an emergency. In…read morethe transition they lost their belongings. When my loved one returned to the facility, they lost their belongings again. In transition of leaving this place they lost their belongings again! Staff is not attentive and lie to you that someone is coming when you ask for help but no one comes. They're all on "Break"

Encino Terrace bought Atria a high class facility. Incredible ! Then Encino Terrace went down hill…read moreevery year . They started accepting Medical patients that were to be homeless! We have had hygiene issues for a a year now. In the summer 2026 Encino Terrace had an infestation of bed bugs! 2-3 times over and over . This place is in violation of so many things! LA County and the State of California . Don't come here.

Have been working at encino terrace little more than a year now amazing place to work. The…read moreresidents are kind caring thank me for everything I do for them on a daily.Overall great experience learn something new everyday.

I had a great experience at Restore. I recently completed the program and am so grateful for the…read moretechs, group facilitators, counselors and peers that I met while at the detox, residential and PHP facilities. If you are truly ready to get sober, then this is a great program to start your new life in sobriety. The staff members are almost entirely in recovery themselves, and make an effort to listen to the client's needs and take action accordingly. There is a healthy mix of peer interaction, group and individual therapy, and the partial hospitalization program (PHP) does a lot to provide useful tools for the clients in areas such as relationship management, relapse prevention, self-awareness, dealing with triggers and understanding the effects that drugs have on the brain and body. The disease of addiction/alcoholism is cunning, baffling, and powerful. At restore, the team truly gives a great effort and does their absolute best to help the clients arrest the disease and make recovery truly possible. I wouldn't be equipped to deal with the pressures of "the real world" without drugs if it wasn't for the excellent help I received while at Restore.

Try and find Melmen's review. It is exactly what it's like there. To add to what the review said,…read morein my experience, they intake you and they recommend you come still using, just in case you were to have withdrawals on the plane over there. They make you sign all these papers pretty much signing all your rights away for the time you're there. The pictures they have on their profile were probably taken 20-30 years ago and the place looks NOTHING like that. The food is awful and a few people got sick while I was there. There is no "private chef". It's pretty much low-quality cafeteria food. The days they served fish, all but one person ended up just eating snacks because it was so awful. It's EXTREMELY unorganized and you can tell whoever owns the place only opened it to make money. They make it sound like you're gonna be taken care of and pampered like crazy, but the staff is just watching the clock and waiting to clock out. This is by no means an attack on the staff, most of them were super nice and caring, but not qualified like they deceive you. Admissions told me they take you on beach trips, bowling trips, and other activities on the weekends but I never experienced that while I was there. Getting to see the chiropractor lasted about a minute and half so they could bill your insurance for a whole session. They withheld much needed medications from patients because they had to wait on someone. A few people were going through extreme withdrawal symptoms but they sorta brushed it off. Never saw a private therapist. I think I saw maybe one licensed Dr while I was there. A girl had a seizure and the staff had no idea what to do. One of the other patients and myself had to wake up at 2AM and make sure she didn't hurt herself until it ended while we waited for the paramedics to arrive and while the staff just stood in the corner. It's a very harsh review, but the truth. The staff truly have great hearts, but aren't qualified. They said they have a huge turnaround rates with employees. Oh, and when I returned home, I couldn't find my keys with what they packed for me on my way out, and when I called to try and figure out where some of my stuff went, they just gave me the runaround and eventually just stopped answering my calls. The basketballs they had for us to play with all had holes in them, the shower knobs to control the hot water didn't work. The room for the toilet didn't have a light so if you had to pee in the middle of the night, you sorta had to wing it, and I shared a room with 6 other people when you finally get to the house that they're falsely picturing. It was quite an experience and I met some of the most amazing people that were all recovering together and I consider them family at this point, but I'd definitely choose another place. Oh, and one of the new intakes was really struggling with something and was wanting to leave but they wouldn't give him back his stuff so he spent the nights on the street because the agreement that you sign when you're drunk or high says you agree to not be given you're stuff back for 24 hours or something. Please please please don't listen to anything that admissions says because 99% of it is false. They got about $3,000 a day for my stay but the cost that actually spend on the patients is probably like $100 per person. Sorry for my rant. Got a little carried away but I hope it helps the next person.

This place is like paradise . has great Staff is extremely nice and helpful. Private chef with…read morefresh meals. Lots of entertainment and very spiritual. for all your detox needs. Great place if you wanna get back on your feet again..

I did their Detox and Residential program. It's the best rehabilitation facility I've been to. (And…read moreive been to alot) It's a very nice and luxurious. It's also super laid back. All the techs and staff are what really make the place though. They have all gone through the struggles all addicts have gone through so they really do understand and care about every person that walks in their door.

Excellent service and care! My mother has been in the care…read moreof Cedars going on 3 years now. She is well taken care of and the staff is so gentle with her. Xiomara in the office is AMAZING! She is always there to help with any questions that pop up and is always available. Stephen has been a tremendous help to me as I navigate my mother's care. Beyond grateful to all who assist my mom with her Dementia to make her feel loved and heard. Cedars has been a true blessing to me and my mom.

Since David came on as the new administrator, this community has completely turned around. You can…read morereally feel the positive energy the moment you walk in. The staff seem happier, residents are more engaged, and the whole place feels more welcoming and well cared for. David takes the time to listen, follows through on what he says, and you can tell he truly cares about both the residents and the team. It's rare to see this kind of dedication in assisted living, but he's making a real difference here.

After doing thorough research, I'm glad I referred a close friend here for the help they needed…read morewith their addiction. After battling with addiction for many years & multiple failed attempts. The team at West Valley Detox really helped put him on a lifelong path to recovery. I would recommend this time over and over again to anyone dealing with addiction. Thank you West Valley Detox team!

What a wonderful place filled with great staff. Someone very close to me was recently a patient…read moreover at West Valley Detox Treatment center. She had been to a few different rehabs, but didn't seem to help her. This place not only helped her mentally but physically as well. Their program for drug and alcohol detox did wonders. They care so much about their patients well being. This was one of the most difficult journeys but I'm so glad West Valley Detox in Tarzana worked their magic. Beyond thankful.

This place has primary care, case management, pharmacy, they manage all my medications. Everything…read moreHIV care to vaccines to common cold. I have never had a problem getting an appointment scheduled in a timely manner. My first part of this facility is the staff . Dr. Banhg is the best.

At the AHF in van nuys they care about there patients, they ask questions and know you for you and…read moreur story and your background and family you can tell they're attentive and it's always a good vibe around here everyone's working hard and diligently to provide the most efficient care when there patients are busy at the front desk, they always make sure you know when your appointments are and to come earlier to fill out forms !!! The nurses are so streamlined They also validate parking which is very nice I like it here And the doc was so amazing !! He was phenomenal he really was so educated on like every possible prevention ... and The notes down the line to other doctors. I'm very thankful to have support The car validation guy is always the best !

I love this sober living home. The house is safe and secure and the perfect place to be able to…read morework my sober living program. My housemates are very supportive of each other. I highly recommend!!

Steps in the Right Direction - Men's House is a great place to get sober. All residents are…read morerespectful and Drake, the house manager, is friendly and accommodating. If you're looking for a safe, quiet, and drug-free sober environment, don't hesitate to reach out!