I was traveling in Japan and left my 8 year old Labradoodle, Izzy at Howliday Inn. She had stayed…read morethere many times before. Unlike many other doggie daycares, Howliday Inn does not have the option to log into a webcam livestream to check on your dog. Furthermore, when you drop off and pickup your dog you never even see the environment where the dog stays. You wait in the lobby while they go behind closed doors and get your dog. I always thought that was a bit strange but I didn't see any other red flags. Well, this time I got a text from my son informing me that he had to go get Izzy. He got a phone call and they told him Izzy got in a fight with another dog and had to leave. This was shocking, as Izzy had never been in a fight or hurt another dog or person in her entire life. My son told me the other dog had to be taken to the vet, and Dylan, (the owner of Howliday Inn) wanted to speak to me in person after I returned from Japan to explain everything. I was shocked that they kicked Izzy out while I was on the other side of the planet, but I planned to deal with it after my trip. The next day I received an emailed invoice that simply said "Hi David, please find your latest attached invoice. Thanks, Dylan (Owner)" The invoice included $542 for veterinary care. Since my son had told me Dylan wanted to explain everything when I got back, I ignored the invoice. 2 days later (while he knew I was still in Japan) he reached out again by email to request immediate payment, and this time offered some details. According to him, the other dog was pawing at Izzy trying to get her to play and she didn't like it. She snapped at him, he snapped back, and Izzy then pinned him against a wall which resulted in "a small puncture wound" above his eye. Normally you don't got to the vet and get stitches for "a small puncture wound" but that's what they decided to do. Since my dog had NEVER been in a fight before, I have serious doubts about his account. I wonder if the dogs were even supervised. For all I know they found the other dog with an injury and picked someone to blame it on. I asked if they had video of the incident and of course the answer was no. While other facilities are so transparent they allow owners to log into a livestream, this place is so secretive you don't even get to see your dog's environment when you drop off or pick up. And they don't even have cameras to record in case an incident occurs. And if God forbid your dog does run afoul with them somehow while you are traveling they will call your emergency contact and tell them to come get your dog! Also, they forgot to give my dog's food to my son when he left his job to get her. This necessitated a return trip by my brother in law to get her food. The staff member he spoke with at that time told a very different story than the one I got from Dylan. That staff member said it was a "freak thing" that happened as Izzy and the other dog were trying to fit through a small passageway at the same time. Dylan has informed me that Izzy is no longer welcome at Howliday Inn and that's just fine with me because after this experience, I would never trust them again.

Paws down, my pup's favorite place to romp and play while I'm busy with the work-long day (and…read moresometimes overnight). I've been referred to Howliday Inn by more than one trustworthy folk and have had only professional and kind interactions with Dylan and every member of the entire team. I was super impressed when we first started to get a very warm and through introduction and tour and could tell just how much care and thought goes into all the details of this operation. During one daycare day, my pup went through a little (non-contagious) health episode and started showing symptoms while under the care of this watchful team who called me right away so that I could get him into the vet. We have enjoyed both daycare and boarding services and each have been positive. I always appreciate hearing updates about behavior observations when picking him up at the end of a day--truly demonstrates how much attention is paid throughout the day. Grateful for the entire Howliday Inn team and the loving and dedicated care they provide my best fur bud when I'm not able, and in ways I simply can't related to socialization and other dog play!

Great for the dog! The down side is the pick up and drop…read moreoff. It can take 5 to 45min. Be ready to wait and be brought the wrong dog when they finally come back It's good if you arnt on a timeframe but otherwise it's a crap shoot.

I have done private boarding here a few times for my two dogs and I have always had a good…read moreexperience. They are super accommodating to each dogs individual needs and I feel like they get a lot of attention and are well taken care of. I left my dogs here for a week and just picked them up - while I was gone one of my dogs got sick and they called me immediately, and with my permission took her to the emergency vet. They kept me updated the whole time with calls, texts, photos, and specialized care until I was able to fly back and pick them up. 10/10 recommend and will definitely continue bringing my dogs here in the future. All the staff is great and I can tell they all truly do love my dogs!

This is a long overdue review. Also, I think this is more like a thank-you letter to Jen than a…read morereview. As many others have stated, Jen is amazing. Our dog, Shaka, just loved spending time with her and the other pups she cared for. We were a little worried at first about his temperament being around others (humans and other animals) since he gets a little skittish, but he seemed to thrive there. When it was pick-up time, he was always happy and seemed to sleep very well from getting his exercise and socialize in. (He also smelled great on his longer stays. Thank you for the baths!) Jen is super flexible and communicative. We were so appreciative of this since we tend be rather spontaneous and would ask to drop him off the day before sometimes. We also would extend his stay last minute, for example, when we were taking road trips and wanted to stop for the night instead of driving all the way through a town. (Sorry and thank you so much, Jen!) Shaka has stayed over from one day to two weeks (possibly more), and each time, we've received text updates from her and even pictures of him happy with his friends. I always looked forward to those. Shaka passed away early last year, and I've been meaning to write this for a long time to say, "Thank you, Jen!" for being such a wonderful caregiver and trustworthy and friendly person overall. Dog parents, I 1000% recommend Jen.

Jen is without a doubt the we will leave our best friend with. I trust her 100%!…read moreShe is a real lover of animals. My dog returned happy and healthy.

Our dog was bitten and injured by another dog while at 3 Dogs' day care in late October 2023. 3…read moreDogs' actions over the past several weeks show that this is not a responsible, caring, or safe facility. I encourage you to keep our experience in mind when you choose a dog day care. 1. 3 Dogs did not reach out to check on our dog or see how she was doing. They knew that our dog had puncture wounds, needed an same-day urgent care vet visit, sedation for the puncture wounds to be flushed and treated, three prescriptions, follow up visits, constant monitoring, etc. We finally reached out to them after 2 weeks of not hearing from them. 2. When we reached out to them to ask about their procedures when a dog is injured while in their care, they seemed to have no procedures. No incident report was made. There was no surveillance video of the scuffle / bite. The staff member that I talked to on the phone was not aware of the incident until I contacted 3 Dogs. 3. When we asked what happened with the dog that bit our dog, they said that nothing happened - the other dog did not go home early, there was no change to the dog's schedule (until weeks later when we requested it), and we learned later that the other dog's owner was not EVEN INFORMED THAT SHE BIT OUR DOG. 4. 3 Dogs has changed their story over and over. As of our last email with them today, they are now blaming our dog for being bitten. Our dog and the other dog do NOT know each other beyond living in the same neighborhood; they have never had an incident outside of 3 Dogs. However, 3 Dogs keeps repeating this story that the two dogs "have a history" and "know each other" and that was a contributing factor, instead of taking a speck of responsibility for the dog injury happening at their facility when our dog was under their care. After being customers since 2020 or 2021, we will never go back. I encourage you to go elsewhere, too.

3 dogs has been a safe place for play and care. Our first…read moredog started there and has since passed, but our dog now knows when I say, " wanna go to school", it time to go play. From the parking lot to the caring attendant who greets Mo, he loves 3 dogs!! I recommend both 3 dogs and Stay. Knowing they're playing, safe and then exhausted when you retrieve them is time well spent. Thank you Staff at both Locations.

Leaving our pups behind is always hard, but knowing they were under Becky's excellent care made it…read morepossible for us to have a nice vacation without worrying if our two little ones were ok. She is great about communicating before, during, and after pet sitting. Our pups seemed far less stressed than usual when we were away while with Becky. We couldn't have asked for a better pet sitter than Becky.

Becky did an amazing job taking care of our sweet, but anxious dog during our recent 10 days out of…read morethe country. She was communicative, thoughtful, and cared for home, dog, and garden (in a heat wave!). All were well-loved in our absence. Becky is trustworthy and hard-working, and we will absolutely have her back again in the future. If you are looking for someone that goes above and beyond, look no further.

We have been boarding our beloved Siamese, "Rio," at Kitty Condos during our human vacations for…read morenearly ten years. We never worry about Rio's care because Tiana and Dave are two of the kindest and most compassionate people you could ever hope to meet. The care they provide is stellar and it shows knowledge and a love for our feline family member that is unsurpassed - and they do it for a price that is an absolute bargain considering the 5-star quality of their business.

Tiana and Dave have been my go to for my week long trips for a few years now…read more I am always reassured that my kitty is safe and sound when I'm gone. They take good care of my boy, Mosa and I'm always impressed with the cleanliness of their place. Tiana has great communication skills and alwsys gets back right away. It is obvious that they really care about the kitties, their accommodations and their pride in their business shows!

After spiraling down the rabbit hole, researching the various plethora of nearby daycare options…read morewith the important sole purpose to take advantage of a perfectly optimal socialization opportunity, to enroll my newly rescued/adopted puppy. All the current active staff working at this specific location have demonstrated & proven how extremely capable & exhaustively knowledgeable as trainers, dog behavior specialists, groomers, etc. They have exceedingly created a trustworthy controlled environment setting that makes me reassuringly safe to entrust the safety & wellbeing of my 4-legged son. They have gone above & beyond for my puppy & I could not praise/thank them enough for their time, energy & effort to nurture my puppy's confidence & needs. Including assessing & addressing his trauma triggers being bullied as the "runt" of his litter, that occurred prior to his rescue. I am thoroughly enthralled with their most adorable & transparently informative daily report cards that are released after their daycare reservation. Highly recommend to anyone wanting to cultivate & nurture their doggo-puppers development & overall wellbeing (with a heaping side of well deserved spoiled treatment)! Will definitely be a continuing member, as long as they will have Beemo & I, after we officially move to the PNW.

WOW! What a difference three weeks with Taylor and board & train at A Dogs Best Friend can make…read more Holy smokes. We are so happy and very proud of our dog's progress and have so much to thank Taylor for. Folks send their dogs to board and train programs for many reasons. For us, we wanted support honing previously learned skills, learning recall, and curbing a few unwanted behaviors such as excitedly lunging and jumping at people, fence fighting, and barking. We were nervous about so many things. What would we do without our boy for three weeks? Would his sweet and playful personality be the same when he returned? Could we stick to it and reinforce his learning at the end of it all? The three weeks away were tough. But we timed it with a family vacation which helped a lot. As for the dog we picked up at the end; Ozzie is the exact same amazingly sweet and playful dog. But he is so much more confident, calm, and responsive. He honestly seems like a much happier dog. Almost like he feels and shares the pride we have in him. And with the tools and confidence it has given us, we can now give him the fulfilling life he deserves. THANK YOU, TAYLOR! We look forward to continuing this journey with you.

They used to always give you the dog walker you wanted. Now they dont listen. What happened? Past…read morefew weeks have been bad. Incorrect charges, messed up appointments, bad communication, and a friend told me they keep charging her or showing up after she cancels. New guy answering phones is disorganized.

Broken glass with food is not a good mix. I apologize for the length and I'm not usually a negative…read morereviewer but... full experience: We recently relocated to Portland from Sacramento, Ca and were so excited to find a passionate group of folks to take care of our three cats and 70lbs dog in-(our)house. We used Tails and Trails 3 times with mixed results. Important to know- you create detailed notes with the owner (Jeff) on how to access your building, routines, where leashes are, etc., etc., when you have your introductory visit. Our instructions ask that the handler only feeds the cats their canned food, nothing else. 1st time, week-long trip (June 2024)- handlers were 2+ hours late regularly. While this wasn't the biggest issue, we don't have a doggie door and that level of lateness pushed the pup's bathroom breaks longer than we're comfortable. But, we liked the service offered and adjusted how often we scheduled handler visits for the second and third visits. 2nd time, 1 week of walks while both of us were gone for longer than 8 hours (September 2024)- Great! Annie (I'm not disclosing employees' full names for their privacy) had no problems and was very helpful. 3rd time, overnight away- 4 visits requested: Sat afternoon and evening; Sun am and afternoon (October 2024)- Day 1- We left the house at 8 am and scheduled feeding/walk visits for about 1:00 pm and 6:00 pm. Around 1:25 pm, Chloe (office manager) texted me to ask if we had scheduled for 7:00 am that day. When we said we hadn't, a communication between Chloe and a handler led to the 1:00 pm visit being skipped. We talked with Chloe that evening and she said the handler would roll the afternoon and evening visits together, apologized for the miscommunication between herself and the handler, and credited our account for the mistake (all great). The handler arrived around 7:00 pm. They had a difficult time accessing the building so Chloe texted us to say the handler would hang out for a little longer before leaving if they couldn't get access. Once they did get into the building, they couldn't find the food or leash. The access information, food instructions, and where the leashes are were all in the instructions. The handler fed the pets and took the pup for a 15-min potty break. Since we were only gone for a night, we didn't book anyone to stay overnight. We considered cutting the trip short and wish we had. Day 2- Oscar was our handler. We got notifications that both visits were completed and everything seemed to have gone smoothly. When we got home, a glass jar with cat treats had been taken from the closed closet and left open on the counter. When we got home, there were treats all over the counter and SHATTERED GLASS MIXED WITH TREATS all over the floor. All three cats had engorged stomachs. While Chloe apologized and said she'd speak with Oscar the next day, we didn't hear back from Tails and Trails' manager or owner. We'll be anxiously monitoring our furbabies for a few more days.

My dog went here for about three years. They bill so weird--expect some random fees. If you're poor…read morelike me and upset about overdraft fees, no heads up, they don't care. Zoe and Ava Eat my shorts

Mother Pupper has been a transformational dog daycare place for our dog, Elliott. It is a unique…read moredog place that focuses on building confidence and social skills with the same group of dogs each day. This dog daycare differs from other places because they intentionally don't let the dogs run wild with little supervision. The trainers are adept at monitoring, teaching and handling the various pups and their interactions throughout the day. Our dog has grown more confident and comfortable and established great friendships with other dogs at Mother Pupper. We are grateful to have found this amazing place filled with people who know and understand dogs.

Hi I'd like to preface this review is for their Beaverton location, which does not have a yelp…read morepage. I took my ragdoll cat, Isabella, to Cats in the City today for a tandem grooming appointment. I'm naturally an anxious person and have always done my own pet grooming because of trust issues, but this place completely put me at ease. The staff is incredibly professional and clearly knowledgeable about cat behavior. They walked me through the type of grooming Bella needed and explained their process, which was very reassuring. We dropped her off around 9:45 AM and received a text around noon letting us know she was ready. She got the full package: deshedding, teeth brushing, nail trim, bath, sanitary shave, and bib trim. They also email you a little report card of what occurred during the visit. Overall, a great experience and I feel really comfortable bringing her back.

My cat son handsome Bob has really long fur and tends to eat anything outside on his adventures. He…read morethen has gastrointestinal diarrhea and poop's his pants and is very sick. I have taken him there twice for spa days and he returns a happy Kitty Boy. I can't recommend them enough. Liz his groomer and team took such good care of him.