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Saddlebrook Resort

2.2 (251 reviews)
Open Open 24 hours

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Valet parking area full, no one directing except to tell you to move!
Dee D.

You could improve Parking! For sure I do not want to arrive somewhere and then have to go be shuttle to parking a mile away and then that parking lot is full too! Then you can't find it when they tell you the second parking lot is opening up We were directed by un interested front desk clerk and I pretty much ignored the valet telling me I could not park there to cancel my stay. AS a matter of fact you can't park Anywhere! MY husband was afraid because I never give anyone the business!!!! As a caregiver, I needed so much this weekend break and had my sister come stay with my mom. This place ruined my entire mood. Steer clear

morning sunrise
Drew B.

I have mixed feelings about this place after staying here 2 different times, for 2 nights each stay. My first issue is with the mandatory valet parking. I understand not wanting people driving cars around the resort / on the narrow paths to the rooms, but being forced to valet when the lot where they park the cars is 50 yards from the main lobby is insane. It's a legit normal parkinglot 99.9% of people are perfectly capable of parking their own car in. Our first two-night stay was fine, aside from the fact that the place was under construction/remodeling, one of the restaurants was closed, and there was dust/debris all around. The issues we had with the room were that the shower in room 1 backed up / took forever to drain, so you were standing in water the whole time, and the AC vent in the same room rattled all night long. I literally had to blast white noise from youtube app on the tv just to get some sleep. A minor thing but still super annoying if you NEED to sleep because you're exhausted or have something to do the next day. Our Second 2-night stay started off a little wonky because for whatever reason the 2 night booking didn't go through , it was booked as 2 single night stays and the room somehow, even though booked okay online) wasn't available for the 2nd night because the 'owners' of the room would be there. We were initially told all we had to do was come into the lobby in the AM and just 're-book' the room, however it was actually that we had to move to a new room. The lady whom my girlfriend talked to about this the day before (in person) acted like she'd never seen us before, despite being the one who told us to just come by to rebook. A semi-minor thing, except for being completely unpacked, not expecting to have to move rooms, and having to kiddos under 5 with us. We had the same exact issue with the noisy AC vent in this room. (not the same room as the 1st stay) There were also several of those pointy/sharp curtain pins on the floor, which the kiddos or we could have easily stepped on. The 2nd room was almost identical to the 1st (including the hella noisy AV vent), with the exception the door to the more private room was off the track and only half painted. We mentioned the issue with the door at like 11:30 AM, and checked backed at like 5:40 PM and it was "we'll try to get someone out there". They claimed they had maintence on site but couldn't get someone to look at a door off track? During the night one of her daughters woke up crying / scared from a nightmare and we couldn't get the door open. We were essentially trapped in the room. It took legit 10 mins of damn near breaking the door from force to finally get it to slide open. Imagine if one of the kids was injured / chocking / there was a fire, etc. I noticed the next morning the screen to our room was atop a bush ouside the room and couldn't help but think a maintence person prolly got trapped in the room and had to escape via the window. The valet staff was very nice and friendly but its all a bit much.

Hole
Aaron C.

This review is for the golf course! What you may reads in reviews is not wrong. I'm sure the pace of play can be slow and the course layout is funky since Saddlebrook switched to 3 9-hole courses. But this course is amazing, truly. The security guard in the booth out by the main road was zero help and should be fired. He seemed hung over and completely disinterested in giving proper directions to the pro shop which led to 10 minutes of driving around looking. Valet is the only parking options and you have to then be transported by shuttle to the pro shop. This whole experience is a bit of a hassle. The guy in the pro shop was very friendly, as was the ranger. So the whole check in process was somewhat rough and dysfunctional. Also, the course is cut up weird now and you'll find yourself driving in the main road far too frequently. However, the condition of the course more than made up for these setbacks. The setting is beautiful and every green, tee box, and fairway was pristine. In spite of the stressful early process, I will definitely be back!

The front door had a huge rip in it.
Zachary J.

I would never stay at this place again. I came down for a conference and was placed in a one bedroom unit which had a mattress that you couldn't get out of. After one night of no sleep, I requested a move. They moved me to a two bedroom and while the beds were better, the unit was in disrepair and filthy. Several people from the conference noted similar conditions along with roaches probably brought on by the fact that these rooms only get housekeeping every FOUR days. You simply cannot have trash hanging around that long and expect no bugs. The furniture is dated and worn out. The couch cushions sag. The carpet is stained. While the convention space was adequate, we sat for a meeting inside the restaurant (Dempsey Two) and were never waited on. The entire campus is in desperate need of a deep clean including pressure washing. The interiors of these rooms/units need regular cleaning and IMMEDIATE repairs. What is even more surprising is that management is either clueless or completely unaware of these issues that persist through the campus. All you have to do is come to Yelp to see that the issues are widespread and chronic. The resort sold to Mast Capital in 2022 for $15M which should tell us how much in disrepair the resort is. It is also reported that wide sweeping renovations occurred. In my five days here, I couldn't tell where. I'm sure the golfing is wonderful. The accommodations however were extremely subpar. Dated. Dirty. Disrepair. I will also be sharing with my professional conference that more due diligence needs to occur before picking a venue.

Here for a conference
Tasha B.

So I spent the weekend here. The resort is older and could use some upgrades in most of the areas I spent time on. I was in one room and had to move because of lack of hot ....burrr. Overall the resort was nice. It's not set up for larger events. If you want to golf the green space was beautiful. We enjoyed conference

More inside walls with stains

Hotel Review: A Nightmare Stay When you book a hotel, the least you expect is cleanliness and a decent experience. Unfortunately, this was far from what we encountered. The Issues Started Upon Arrival: * No parking available on-site. We had to park almost 3 miles away and wait for shuttles to pick us up because even valet parking was "full." * The check-in process was slow, with a line that barely moved, setting the tone for what was to come. The Room: * The door was broken and dirty from moisture damage. * Inside, we found filthy walls, carpets that seemed untouched for ages, stained sheets, and a strong odor of dust and humidity. * To top it off: dead cockroaches, visible mold, spider webs, and even wasp nests in other rooms. Housekeeping? Nowhere to be found. The trash in our room was never collected during our stay. This was by far the most disgusting experience I've ever had in a hotel. I will NEVER step foot here again, and I do not recommend it to anyone. Check out the pictures to see the condition of our room for yourself. Sometimes, words aren't enough to describe such a horrible experience.

This upgraded for free room is okay...it's older, thank God no funky smell, but a tiny shower/tub combo.
Alison K.

Here it was, morning of check out. We called from 9:00 until 10:16 and never got an answered phone call to guest services/transportation to try desperately to get someone with the elongated golf carts to come pick us up from our room, stop quickly and then take us to registration or just even drop us at our car! The parking lot is right across the street from the registration/front desk area, but it was about a 25/35 minute, very difficult walk for us with all our luggage and belongings. Myself personally, I am not even supposed to be walking much at all because my right foot has sustained extreme nerve damage and swells twice its normal size and is extremely painful. Imagine walking with THAT impediment and add 30 lbs of belongings to that. Horrendously long, miserable hike while limping and almost dragging one leg to get to the registration office--just to check out on time. The only ONE TIME the endlessly ringing front desk phone was answered, the person patched us to guest services/transportation and then it just endlessly rang again for the next 15 minutes, so we just decided to make the hike ourselves since no one was going to help us. My husband was so mad he started yelling stuff until I threatened him to just shut up about it. No one was going to do anything about it now...it's in the past and even the one woman at the front desk only stared at me like either I was lying or like I'm an idiot when I tried to explain why he was so upset. Even AFTER we checked out, she called the one guy with the golf cart to come shuttle us to our car on the walkie talkie and he said it would be "a while" since he was helping other guests. Why do they EVER only have one single person on duty especially around checkout time? That's insane and completely irresponsible of management. People are trying desperately to get to the front office before check out time!!! What the heck are they thinking???!! Aside from that, there were 3-4 young guys -- college age I assume from the extremely loud phone conversation I was a party to (not by any intention of my own, I assure you) after 9-10pm from their upstairs balcony. The phlegm spitting, hocking, swearing and stomping back and forth until TWO O'CLOCK IN THE MORNING was just inexcusable. It sounded like they were either wrestling or playing a football game above our heads!! I was so so close to going up there and beating on the door, but I finally fell asleep out of exhaustion. Why in the world would they put a bunch of kids above older people who are tired and trying to sleep? These kids were not only stomping back and forth upstairs, occasionally punctuating the stomping with a huge BOOM!! as if someone had thrown themselves on the floor. Omg...the worst night's sleep anywhere for $232 I've ever regretted staying somewhere to get. We will NEVER EVER EVER stay here again. Horrible guest services, horrible phone response and old, out-dated suites with long black hairs in all corners of the bathroom except for one corner that had instead, a dead bug as decoration. Lastly, I'm glad we had cell phones because the "room phone" was basically just a prop as it had no cord and was not even connected. What a joke!

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Ask the Community - Saddlebrook Resort

Does Saddlebrook offer shuttle services from TPA?

Yes, they have a transportation desk in the lobby. You can call Saddlebrook and ask to speak with Transportation to make reservations.

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Review Highlights - Saddlebrook Resort

Everyone was nice, from the fine dining staff to the best tennis coaches anywhere: thanks to Larry, Ed and Mark.

Mentioned in 3 reviews

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