Here's the short version - If you and or your family find yourself in need of an Estate Liquidator,…read moredon't waste your time interviewing anyone else but Susanna Burns. She and her team are professional, they know how to set up an Estate sale to make it appealing to your eye, they market well, they know how to price, and they do what they say they will do within the timeframes given. We could not have been happier with the job they did for us. Long version - After my mother passed away, we were faced with the daunting task of cleaning out her house and preparing it for sale. We began by obtaining a dumpster and disposing of many, many, items that we deemed to have no value and be worthless. MISTAKE. Susanna could have sold much of what we disposed of and probably saved us some on the dump fees. I was amazed at what people will buy. When we interviewed Susanna she arrived on time, was dressed professionally, and came prepared with her insurance certificate, business license, a bond, and references. She explained the whole process to us (from discovering what is in the house all the way through final cleanup). After we selected her team, we discussed timing of the process and the sale. She had some very smart insight about timing, in that the sale should be long enough past Christmas that people feel like they have some spending money in their pocket again. Once they got to work, her associate Eddie took the lead is setting up the sale. They grouped items intelligently, attractively, and appropriately. Their staging of items conveys to buyers that the sale is professionally run. They priced everything in the sale, even brought in an outsider to value the art that my mother had collected over the years (sadly none were Rembrandts ). Once the sale was complete, they disposed of everything that had not sold (as they said they would), and turned over an empty vacuumed house ready to start the real estate sale process. Throughout the process Susanna and Eddie kept us informed and apprised of the whole process. My siblings and I were very happy with the whole process and the results. Since our sale, I have had the opportunity to attend estate sales put on by other companies. Dare I say they don't come close to representing an estate the way Susanna and her team do. Like I said at the beginning, don't waste your time interviewing anyone other than Burns Estate Liquidators. You will end up hiring BEL anyways.

This has to be the most expensive estate sale company in town. I was appalled! $6 for 1 placemat!…read moreSeriously, the half price day was still way too high. I'm guessing they have a "not sold" contingency that helps the bottom line. Don't bother, unless you're willing to pay Chairish.com prices at an estate sale. The items I wanted, I was sure, couldn't really be $6 each for a placemat. Additionally they weren't intact, but were unique. I decided, if that was the case, at half off it's about what I might pay at a normal estate sale. I asked the person taking money in the garage if $6 was the price per mat even with flaws. She discounted to $5 then half off which still falls above your previous claim. It was eye opening to see the level of price gouging. I had been told "Burns is the most expensive in town, which is why they get the high-end (greediest) clients" So, say what you want, I came, I saw, I reported. Looks to me like you are trying to rationalize something away that you know to be true. I repeat, I won't be back and I would discourage anyone else from attending your sales. Good luck to you.

Very helpful and very informative They have very good and…read morereasonable prices I will definitely be attending every even they host

Thought this company could've been the one to help me, unfortunately there was no response to…read morevoicemail.

Fantastic Estate Liquidators with fair prices! I picked up these stunning Sterling bracelets!read more

I just had the best experience with River City Liquidators. Dealing with an estate is overwhelming…read moreand emotionally draining. It is also very scary to trust someone with a family home. Calling Heather at River City was a total game changer. After meeting with her she quickly developed a game plan and a very large estate was cleared within a few weeks. Heather is respectful, caring, communicative, honest and flexible, just super easy to work with. She is also resourceful and has lots of contacts and connections. This helped get buyers to the sale and also made the clean out process efficient and easy. I am very pleased with the amount of money we were able to generate from the sale, but more importantly I feel confident that I did the best I could for my family when I contracted with River City. Thank you Heather and team for taking such good care of my families estate! For those of you reading this and going through all of the emotions knowing you have to clear an estate, do yourself a huge favor and call River City asap.

best in the bay !! dennis and his team were great finished job ahead of schedule. 10 stars highly…read morerecommended

This is an outstanding company. We needed an apartment completely cleared out, and they did it in…read morerecord time. They were thorough, smart and gave me confidence the entire time. The crew is great and so is the owner, Dennis. I highly recommend them. They were such a good value!

This was just a horrible experience. Their customer service representative Christina, who is…read moreextremely rude, short, and just keeps repeating the same thing over and over again without explanation. It really just wasn't a friendly Service. Very transactional and not graceful or thankful for contributing to their auction. Service and auction fees are extremely high. Pick up window is very limited. I just definitely would not participate in another auction that they are hosting. Talk to a few other people who were bidding on items and they have the same experience. My recommendation to the company is to put Christina through customer service training and navigating conversations with clients appropriately.

Wonderful experience! Issac at the warehouse was great and the ladies the office were efficient and…read morehelpful. Professional staff. I can't say enough good things about this company and their employees.

I've had the pleasure of working with Diana, the owner of Estate Liaison Services LLC, and her…read morecrew. They are dedicated, creative, and hardworking professionals who consistently go above and beyond. Along with that, they are also a lot of fun to work with. I recently relocated and was down to the wire. My lease was ending, and I had far more belongings than would fit where I was moving. It was only because of Diana's caring heart, ingenuity, and willingness to go the extra mile that I was able to board my plane with peace of mind, knowing everything had been thoughtfully handled. Contact Diana for an initial estate walkthrough, and you'll quickly see firsthand the care, professionalism, and expertise she brings to every project.

Diana and her hard-working team are fantastic! When we had to hold an estate sale with a short…read moretimeline to pay for our loved one's ongoing care, Diana guided us through every step of the process and worked quickly, professionally, and compassionately to ensure a smooth and successful sale. Diana is extremely knowledgeable and experienced, but also personable and kind. We were impressed by how hard she and her team worked and by their excellent communication throughout the process. We are so glad we found her and highly recommend Estate Liaison Services!

Same thing happened to my husband and I. we paid them to come and pick up antique furniture,…read morepictures, garage items, motorcycle items, lamps and never got paid. Left messages but no return call from scammer Cary.

This was a great business with the previous owner John. Unfortunately, when Cary took over, they…read moresell your stuff and refuse to pay you. Absolutely no communication. They have owed me money since August. The answer I get from the employees is that they are not getting paid either. I don't believe their claims. I guess I should contact the Labor board for them. I would not recommend this business. Too bad because it was a good place to buy and sell items. Zero stars.

To follow up on my earlier review - I still haven't received a single penny from Josh/New Era, and…read moreI'm unable to reach him (I just confirmed he blocked my number). Beware. This is the link showing the items he sold and never paid me for: estatesales.org/estate-sales/ca/orinda/94563/upscale-multi-generation-orinda-home-2274817

Josh was amazing to work with. He helped me liquidate my how was up front and honest every step of…read morethe way. He made a difficult situation seriously easy, I highly recommend his services, than you josg keep up the good work

This is my favorite way to find treasures in the Bay Area! I'm not sure I should be letting…read moreeveryone on this Bay Area gem . I have found so many amazing items over the years . I really like how professional and organized the sales are . If you haven't checked out the auctions. - do ! I have only used Pocks and Treasures for the auctions but having come to know the owner I would hire Picks and Treasures without hesitation to handle a clear out . I find Dina very knowledgeable, professional and most of all kind ! .

I enjoy the sales that Deana has for $1! You never know what you might find! Always a treasure or…read moretwo to come home with.

My first time dealing with an estate sale and my Initial…read morereaction toward the process wasn't positive seemed like a ton of money I was giving up for something i thought I might be able to do. After thinking it through I realized I didn't have the time to do it so I gave Jordan a try since he was recommenced by friends in the area. From beginning to end I was very impressed and i quickly understood why there was no way I could have done the service they do. This isn't a yard sale or even a glorified yard sale, it was much more professional then that. They are a well oiled machine. I ended up getting more money then i expected and didn't have 1 discrepancy throughout the process. I will be recommending him to anyone in the area

I attended an estate sale on Sunday by this company, which was advertised as half-off day. Even…read morewith the discount, prices were still extremely high compared to typical estate sales. Many items were priced more like an antique store than a liquidation sale, and despite it being the final day, the house, backyard and sheds were still completely full. I was interested in a small Christmas ornament that was marked $85 (so about $42 with the discount). Wow! When I asked if the price was flexible, the employee said she could do $40 and then questioned whether I "knew anything about the brand," which came across as dismissive. I understand businesses need to make money, but estate sales are usually meant to move items especially on the last day! The experience was disappointing. As much as I love going to estate sales, I wont be returning to another estate sale hosted by this company.