Lacks compassion and ill trained and equipped to give nonjudgmental care related to addiction issues. Horrible bedside manner frankly. Couldn't even look at me during the zoom call. Assumed I was a drug addict that had she took the time and effort to look at my case she would have seen that wasn't the issue. Couldn't even have the common decency to tell me she wasn't even willing to provide care in the other areas I needed. You are warned. Dont let that cute therapy dog she has running around her office fool you. read more

The best of the best. Professional, excellent care, office staff is always there for you.

Awful scam; they left me to the proverbial "wolves"; this agency had me jump through hoops & I did what they asked me to do. And I was told that they couldn't or, more to the point, WOULD NOT HELP ME. Further no one from that office bothered to check on me. AWFUL PEOPLE, UNCARING, COLD PEOPLE. I wish I could give them negative stars. In conclusion, they are masquerading as caring Dr.'s and staff when all they are is one MD& a bunch of flunkies, in search of the all mighty dollar. read more

We've had a great experience at Mind Care Services. My 2 teenagers are both patients, they've seen Belen and Heidi and we have no complaints. Also a plus that they take our insurance. Scheduling has been easy. read more

Terrible. One can tell that this person is clearly only in it for the money. Reckless treatment recommendations and total lack of compassion. Please avoid this doctor at all costs if you are in a crisis. You will not get the help that you need. read more

I honestly thought a lot of the same as some other reviewers but it really turned out it was mostly my automatic learned responses and thoughts getting in my way and prior treatment by psychiatrists. Although I haven't always loved the office staff, I do love Dr. Sandoval and my therapist. It took time, Like everything else for me to get there and believe they believe in helping and whatever their clients best interests are. For me, I like to do things as natural as possible until I can't. They have understood that and not been pushy, Even when I pulled off meds alone and had to admit to the Dr because I was having wacky anxiety i wasn't chastised for trying to pull off of them just advised the time was perhaps not right. I don't think it's a "lack of compassion" but we have mental illness and disorders we don't need to be treated like victims because we're not. Victim mentality gets you no where in life. If you want someone to OooOo and ahhahhh with you and woe is me, this might not be the right place, but if you want real help, support and stability of the same therapist and Dr I'd definitely give it a try. She is also pretty funny which is a huge plus for me, it helps you connect on a more personal level than feeling like they're just a Dr writing scripts. read more

I love Dr. Sabrina. I have seen multiple doctors and they try to push certain prescriptions based on who their reps are or the "newest meds." I've tried so many medications and I know what works for me personally. Dr. Sabrina supports me through all of my medication needs as well as warns me about potential side effects; I ask her questions about various side effects whether it be mental, physical, sexual, and she is completely honest and it helps us find the right solution together. She is empathetic and understanding; however if you're looking for a psychologist, she might not be the right person for you...but she is a psychiatrist not a psychologist. She is a fantastic psychiatrist in my opinion. I continue to see Dr. Sabrina because of the level of comfortability, honesty, respect and real-ness she provides to my life and my psychiatric needs. There aren't gimmicks with her; she is awesome. I definitely recommend her for your psychiatric needs. Thank you Dr. Sabrina! I appreciate her very much. read more

Horrible doctor who seems more interested in pushing pills than listening to why the patient is even taking pills. After being 20 minutes late she wanted to up my minor daughter's dosage without even knowing why she was taking medication. She is dangerous and shouldn't be allowed to practice. read more

I have been seeing Dr. Sandoval MD for approximately 2 years. During that time I have found her to be one of the best psychiatrists in the Los Angeles/ Orange County area. She has never forced a treatment on me and we both come up with solutions to my different psychological problems that can arise at any time. In the past, I have had very bad experiences with multiple psychiatrists. I have been seeing both a psychiatrist and psychologist since I was 13 and I am currently 37. I have gone through several over the years. Dr. Sandoval is probably in my top 2 ever if not my favorite I have ever had. She has treated me for both depression and panic attacks til this very day and I am still a current patient. I have zero qualms about recommending Dr. Sandoval for Panic Attacks and Depression. I highly recommend her services. Great bedside manners and very competent. She cares about her patients. Office address is wrong btw it is now Mind Care Services 333 W. Broadway Suite 310 Long Beach, CA 90802 Office: 562 491-6465 Fax : 562 590 6463 read more

Dr. Sandoval is an awesome psychiatrist! She is kind, funny, and extremely competent in her care of mental health clients. Many clients personally ask for her by name because of her great bedside manner and caring attitude. She has recently transferred from county to private practice with Progeny Psychiatric Services on Broadway Ave in Long Beach. I have had the pleasure of working with her for almost 6 years and wanted her clients to know where their favorite psychiatrist is now practicing. read more

Thank you to Dr. Sandoval & all the amazing people who work in her office (especially Brenda & Antoinette) The care and dedication they have for their patients, from working through all the hectic insurance red tape to being an emotional support is above and beyond expectations. read more

I have been seeing Dr. Sandoval for several years and I highly recommend her. She cares, and wants to help. She was determined to help me on an individual level. Thank you. read more

Dr. Sandoval is awesome, she takes time to see what I need snd explains my options. She's helped me through a very difficult period in my life and she is s pitbull advocate . She is very professional in her manner and yet easy to talk to. I recommend her to lots of people. Thx Dr. Sandoval!! read more

I have seen Dr. Sandoval for about two years and she has done an excellent job. I feel so much better than I did before. I feel better generally and also can sleep better. She is very sharp and personable but also offers good advice. read more

I've been a patient for several years now, and since I can't actually give twenty five stars, I'll just say that because of the service I receive, I have been well, and happy since seeing Dr Sandoval. read more

I agree with the negative reviews previously posted about Dr. Sandoval - condescending, not willing to listen or answer questions, etc. She seemed nice the first time I met her, but when I had problems getting a refill on my medication and I requested an appointment to meet with her about it - she refused to see me. The receptionist said she was "too busy." The office staff is disorganized and unprofessional - voicemails not returned, pharmacy can't get refills for meds, lots of miscommunication, etc. Save yourself the frustration - there are better mental health practices in Long Beach. read more

I made a yelp account just to write this review. I went here for three months or so, in all of my visits she never tried to figure out what was actually causing my depression. She would basically pull different random medications out of her ass and prescribe them to me. If they didn't work, she upped the dosage. If they gave me bad side effects, she upped the dosage. read more

Ridiculous. Terrible and dangerous practice. She only spent less than 25 minutes for my husband as a new patient. No assessment nor evaluation, no treatment plan. She did not answer the questions my husband had. The only thing she did was to issue a new prescription of saboxone. read more

I would not recommend friends or family to Dr. Sandoval she does not do an assessment or diagnosis and lacks experience with serious mental illnesses such as bipolar, bpd etc. She comes off as nice your first visit although I thought it was odd that she could treat me & prescribe medication without a diagnosis in the little time she spent w me my 1st visit. She is very condensing if you tell her that meds are giving you negative side effects or that your not feeling better. I went to another doctor that took time to do an assessment and evaluated me to prescribe medications accordingly. This doctor acknowledged my concerns and gave me a diagnosis and meds that are actually helping. This doctor showed humanity unlike Dr. Sandoval. Folks if you have a bad experience with a psychiatrist don't give up fight for your mental health. Dr. Sandoval's job is just a paycheck to her she does not care about quality of care. I will never go back to her. read more