A thoughtful review from a current manufactured home owner. We started our search for our home in…read moreFebruary of 2025. After touring the models at Homes Direct, we were eager to move forward with the Seavannah model. We worked with Michael throughout the sales process. While he was friendly and available to answer our questions, he lacked some detailed knowledge about the model and gave us incorrect information from time to time. I ended up doing a lot of research on my own to figure out what was included and what wasn't. I researched the cost breakdown of the base model and upgraded options. I recommend asking the questions and following up regularly throughout the sales process The time to completion definitely took longer than we were told. Our home was delivered about 2 months after we anticipated. The transport company that Homes Direct contracts with was great to work with. They communicated well. We were told it would take about six weeks for it to be move in ready, but it took about 12 weeks. Some of this was on our end, not having utilities ready and having some snags with the county with permitting but not 6 additional weeks worth. Once we did our final walk throughs right before we moved in in January with Richard, there were several items that needed attention. Richard is also very kind and easy to work with. Many things were done fairly quickly- adding additional electrical outlets, installing light fixtures, some paint work. BUT, many items have yet to be repaired: cracked tile, cracked siding, poor carpet installation in one area, leaking outdoor faucet, and other paint work. Jose (excellent to work with) was the handyman that did the initial repairs for us and he noticed that the replacement tile sent by Palm Harbor wasn't an exact match so he left the tile unfinished while we waited for the tile to be delivered. It is now May, almost 4 months since we moved in, and the tile is still unfinished (3 months later) and the cracked siding has yet to be replaced. The exterior paint hasn't been touched. We ended up caping the leaking outdoor faucet ourselves. When we call Richard, he is quick to address our concerns and assures us that someone will come out soon. Our last phone call was March 23rd, and I have yet to see anyone repair the final items on the list as I write this review on May 3rd. We also have friends in the area who have purchased homes recently from Homes Direct and complain of similar issues. While I understand that they may not have several contractors available to complete the work right away, there really isn't any excuse for the lack of communication. I personally would appreciate an "update" phone call which there have been none throughout the entire process. Overall, I feel my review is an accurate reflection of our purchase and move-in journey. It wasn't perfect by any means and there is definitely room for improvement. Kindness only goes so far in this kind of business. Execution and follow-through is necessary. The home itself has it's issues but that goes for any home. The biggest things to note are the fact that we will have to do another coat of interior paint very soon and the bathrooms do not come with semi-gloss paint. We opted for a pit set home and there is some creaking of the floor in some locations. The switches for the fans that come with the house don't actually match modern day fans that now come with a remote. Otherwise, we do really like the home, the layout and the majority of the optional upgrades. The high ceilings are a must as is the upgraded insulation package.

Buyer Beware: Delays, Broken Promises, and Poor Communication…read more My mom purchased a Palm Harbor home through Homes Direct, and this experience has been a nightmare. Communication has been terrible from the start. We were told multiple times the house was on its way, but nothing showed up--no updates, no calls, nothing. At one point, we were even told they didn't know where the house was. When we placed the order on March 19, 2025, we were assured the home would arrive quickly and that there wasn't a large backlog. Despite those assurances, the home didn't arrive until August 13, 2025--almost five months later. We were hoping and praying to celebrate Thanksgiving in the home, but that didn't happen. Now it's December 3rd, and we're just hoping maybe for Christmas. When the home finally arrived, the walkthrough revealed serious issues. A portion of the granite countertop was cracked in half, and we were assured someone was coming to fix it. Months later, it's still broken, and we have no clear plan on when or how it will be repaired. There are other problems from the initial setup that remain unresolved. We keep getting told "someone is coming," yet nobody shows up--days and weeks go by with no progress. Richard from Homes Direct has tried to hold things together, and we truly appreciate his effort, but the overall process has been a complete mess. Palm Harbor seems to wash their hands of responsibility once the home leaves their site, and Homes Direct has provided no consistent communication or accountability. The home has been sitting on our property for over three months, and we still can't move in. This has caused enormous stress and inconvenience for our family. If you value timely service and clear communication, I cannot recommend Homes Direct or Palm Harbor.

I love the way they work together anytime you call you get an answer and they tell you what's gonna…read morehappen and it gets done they're very friendly and very fine people. Thank you Neal and Isabel

Super happy with our experience at factory direct housing…read moreAlejandra And her Team really gave us the best experience they were very knowledgeable easy-going helpful and not pushy We were able to walk around their property choose which house we like the most sit down and talk about what options we can upgrade and also they were able to give us a ballpark on the price which was very affordable and competitive We were very satisfied with our purchase everyone in our neighborhood said that our house looks wonderful and that they are going to get one for their property also highly recommend them to everyone I know Thanks again to Alejandra and Neil For making our dreams become reality we're so happy

My wife and I just bought our first home this past month, and we couldn't have done it without Anna…read moreCosta from Advantage Homes. As first-time homebuyers, I was pretty anxious going into the process, but Anna made a huge difference by answering every question we had and guiding us every step of the way. From searching for the right home to putting in an offer and closing, she made the entire experience feel smooth and manageable. She was incredibly patient, professional, and truly a superstar throughout it all. I also want to give a shoutout to Ernest Costa, who was a huge help as well. He took the time to answer additional questions and helped calm my worries during the home search process, which meant a lot. Anna and Ernest are both amazing to work with, and I would highly recommend them to anyone looking to buy a home!

If you are looking for a manufactured/mobile home, Advantage Homes has a qualified broker for you…read more I had the pleasure of working with Ms. Anna Costa and she went above and beyond to find the perfect home for me. Ms. Anna is professional, patient, and willing to work with her clients to make sure they are getting exactly what they are looking for. I had given up my search and Ms. Anna was still searching for me!!! That is how dedicated the entire Advantage Homes team is. I am very happy with my new home and highly recommend them to anyone who is interested in purchasing a new home.

2025 is our year here at south land mobile homes we finally got a good management and are finally…read moreseeing things getting done . After years of asking to get my fence fix I finally got it fix . Chris did an amazing job !' . The park is starting to get updates and looking better

Been living here for almost 2 years & the 1st year was really horrible, old manager sucked and did…read morenot pay attention to any details whatsoever. But these last couple of months The new manager that is there now is really amazing and easy to communicate with. She has done a lot for the park, stuff is getting fixed and road & speedbumps painted. Also the maintenance guy is doing an amazing job job, fixed my fence and it looks amazing, and will continue to fix everyone's fence little by little. This upcoming year & future wise will be a great place to live at. Neighbors are all friendly as well!!

Marc, helped me and my mom get in to a home, I highly recommend to do business with him, very…read morereliable and honest

After taking a very long break from hunting a mobile home, my parents started searching again early…read morethis year. This time, we were lucky to have Marc Blumthal's assistance. Marc is knowledgeable, professional, thoughtful, and friendly. He represented us as a buyer and helped negotiate with the seller. We also really appreciate his patience and honesty! He took time to explain and answer all the questions we had, plus additional information that we didn't know. You will see how hard he works to make sure his clients are satisfied with their purchase. The buying process went smoothly. And my parents are so happy with their new home!

Cindy was a very talented person. she help me to get my mobile home very fast. she helped me with…read morethe process to go though really smoothly. I'm very extremely happy with her way to work and help people . I would recommend her to all my friends. thank you Cindy I am really appreciate your help and your work.

We just moved into our brand new home last week and couldn't be any happier! Cindy and her team are…read morevery helpful and communicated well with us. Answered any questions we had clearly and was a pleasure to work with. Thank you so much!

We had our water heater replaced a few weeks ago after it was making these popping sounds when…read moreheating water and then in the middle of the night when nothing was on it was still popping and that's not good, had Tony Bess at Prestige Mfg. Homes come and replace it with a new Reem heater works perfectly and No sounds at all. Very Happy and Safe now. Also Today we had our A/C unit replaced our condenser unit was like 50 years old and was very insufficient now with a new unit the air is flowing Cool. Jordan was the installer and you could not ask for a better worker he explained every step and walked us through it and also said if we had any questions just give him a call. He tapped the vent pipes and re-duct taped the panels and ceiling too. A very satisfied customer, I hope to get a few windows on our next venture with Prestige Mfg. Homes, thanks Tony Gil and Denise Brentwood ca.

We met with John Accra from Prestige Manufactured Homes the week of June 2nd, 2022 regarding our…read moreold home's AC/Heating Units. He was very professional. We originally hoped to only get a new Air Conditioning unit, but Mr. Accra told us that we would be getting both, a new AC and a new Heater. :) Prestige Manufactured Homes is contracted with Habitat for Humanity East Bay / Silicon Valley, they are also contracted with Dave McNall (Dave's HVAC.) The Prestige Manufactured Homes Team, worked with Mr. McNall, and they worked on our home for the week of June 14, 22. We are very happy, everything is working well. :) We are enjoying our new AC this very warm Summer 2022. :) Thank You John Accra - Prestige Manufactured Homes. We appreciate your time.

Jessica is extremely knowledgeable and helpful to her clients. Communication is not an issue as she…read morereplies as soon as possible.

I am so disappointed in the way this company has handled the closing of escrow on my home…read more I was not even informed until 3 days after an offer had been submitted that an offer was made. When it came time for the inspection I wasn't informed until the hour before that an appointment had been scheduled. Which in the long run cost more than it should have because something I had to replace, smoke alarms and carbon monoxide detectors I already have. I could have hung them back in their spots before the inspector arrived and saved myself almost a triple amount. Had I been told the inspector was coming I could have done a lot of things but as this is a 1 star review you may have gotten the hint my chief complaint is the lack of communication. The closing itself is a sad commentary on the customer service given. Friday we sign. I'm guaranteed to recieve the wire transfer of money before the close of business. No, didn't happen. Monday comes and anothe guarantee given. Stll no money. The buyer has received theirs for the sale of their home to buy this home. Meanwhile I have 0 to fall back on, movers are charging me an extra $40 per day to sit in limbo. And remember I am in an empty house. No blankets, no electric and because I was told I would be leaving there is NO FOOD. Saying I have 0 to fall back on is no exaggeration. I haven't had anything to eat in 4 days now. So my third guarantee has expired and when I finally hysterically reach someone on the phone is there a concern or care for what I'm experiencing? No just another guarantee. I advise anyone using this company to become very vocally pushy or else it will happen to you.