This is what began approx 4-5 months after receiving new jet packs. However, the "pillows" are not…read morecovered under any kind of warranty after delivery...so if this is the type of craftsmanship you are okay with, proceed with purchasing a bullfrog tub.

We are so pleased with the purchase of our Bullfrog Spa. From the moment we walked into the…read moreshowroom, Matt has been awesome to work with. He was very professional, knowledgeable, friendly and helpful (with our many questions) without being pushy. The delivery and set up of our hot tub went well also. Sam and Ryan were also very professional, prompt, and friendly. Sam kept communications open before delivery to make sure the weather would cooperate on our delivery day (which it did). They both paid attention to detail, which we greatly appreciated. As for the actual hot tub, we love it! Our only regret is not buying one sooner.

Initially they were great. Their response time was quick. After the pool, was installed, I was…read morehaving trouble with the stairs. I called TWICE. Spoke to an employee once, they were no help. I called again left a message and NO response. They sent me a text message over a month later asking if I needed help with the stairs. Like I said, in the beginning, they were great everything afterwards not so great.

Guess they aren't interested in making a sale. Walked in on a Saturday to buy pool steps/ladder…read more Two guys sitting at a desk talking. Not once asked if we needed help. So we walked out. We bought our pool from this place. I would not recommend them.

After purchasing our jacuzzi brand hot tub at Galaxy and Norman the first thing they did was a bait…read moreand switch , tried to send out and install one that was absolutely filthy and wasn't even the serial number of the one that we had purchased when we caught them at this it was another week before the finally brought out the correct one we were told we would get a credit on supplies when we went to get the supplies we were told there is no credit under our name this company is a joke and their service is horrendous please everybody do not go here to purchase your hot tub

We bought a hot tub from the state fair. We set up a time for install and the guys were on time and…read moremade great recommendations on where to set it up. Treated our property with great respect and were fast. We then went in to get our chemicals and Caleb was amazing and super knowledgeable. He also made great recommendations on what to get and what not to which enabled us to get everything we needed in 1 trip. We had a small issue, called them and we got an appointment set up in 2 days. A service technician came out (again on time) and fixed the issue quickly and we are set up. The customer service is amazing and everyone is super friendly and eager to help us with everything.

Marcos and his team are amazing!! They saved us $1400 dollars!! We had been using Galaxy for…read moreservice since that's where we purchased our hot tub. The first time we had Galaxy come out for a repair they diagnosed a bad pump. It costed $800, which didn't fix the problem. A couple of months go by and we have Galaxy come out again. This time Galaxy diagnoses the problem as a heating element and said it would cost $1500 to replace. We decided to find someone else this time. We called Affordable Spa Service, Marcos and his team were out to our house the very next day. As soon as they arrived on site they got to work. Within ten minutes they found the problem, a wire had been plugged in incorrectly. They still stayed the hour we paid for to ensure the hot tub heated up and everything functioned properly. Marcos and his team are very good, thorough and don't try to sale anything extra. No problems with our hot tub to this date! I highly recommend Affordable Spa Service!!!

Spa repair is Highly recommended for its friendly, fast, and affordable service!"........read more

I hired modern environment to do my landscape. Jake and his crew were very professional and did an…read moreamazing job. I wanted low maintenance backyard. They did artificial turf and some desert plant. In one week they turn my backyard from pile of dirt to an amazing space. I'm very happy and will hire them again in future to do my front yard. Thank you.

Bryce asked for email and phone: I responded with : Asking for a quote for 3400sf of lawn aeration…read more The reply I get from Bryce: "Still can't give you a quote without an address but no worries. Have a great day. Good luck"... I asked for a quote and get instant smart azz. If you don't want the work, don't raise your hand. Thanks for showing me that before I got the credit card out. Response to Harvey, Bryce whomever: You do realize you never asked for my address, right? You asked for an email address and phone number. But even if you had asked for my address... If your business finds your reply as acceptable, you've informed me I have no desire to move forward with your company. I could give you some great examples of a proper reply, but you either already know or don't care. As you say "Good Luck!" same sentiment even.

Great customer service and delivery. They went above and beyond to ensure we were taken care of…read more They ensured the hot tub we ordered was of utmost quality and ensured it was set up correctly. They were Kind and respectful and explained everything about the hot tub to us. Most professional place to purchase your hot tub!!

Bought our Hot Tub from Emerald Springs almost 6 years ago. Over time, some things wear out…read more Steven, their Repair Man has been EXCEPTIONAL.

I bought my spa from Leisure Times in 2006. Still running great thanks to my hard work and the…read moreincredible help from the owner Tim and his guys. I bought a mother board on line to save a few bucks and Tim took the time to walk me thru my problem, made up a replacement jumper at no charge and stayed with it until I got it going. Wasn't even his part! I recently had a leak and Tim and the southside guys probably spent an hour and a half helping me. Think I spent $8 on a gasket. If you like to maintain your own stuff, these guys are the best. And if you want them to service it, lots of experience. They know what their doing, their honest and their prices are great. I don't write these reviews but this company deserves the attn. Gerald Ray

I've been stewing on this for a long time and over the weekend was talking to my cousin about our…read morepool heater issues. My issues, I bought a new Hayward pool heater a few years back. Took these idiots 6 months of not working, several times coming out to discover (from a tech out of Texas) to realize that the gas line/pressure was not high enough. I got a plumber out to up the pressure and lo and behold it worked, only to start leaking within 6 months. They sent out a tech only to tell me damage was due to high chlorine (salt water pool) and voided the warranty! And yes Jordan was a total *ss when you try to talk to him. Next issue, my cousin had a heat exchanger replaced and within 2-3 months it's leaking!!! Leisure time would not do anything about it until 2-3 visits to the store when "Mr. Friendly" Jordan decided to have a repair tech come out to his house. I was at the house along with my cousin when the tech took the heater apart and it clearly was broke at a seam in the heat exchanger, all 3 of us witnessed this along with a video we took. About 3 weeks later my cousin finds out voided warranty because of no back flow preventer? I called Jordan had explained that the video shows a back flow preventer?? "We only go on our techs word and the warranty is void!!! People please, do not purchase anything from these people, they will find any reason to Void your warranty, even if they have to make something us to void it as in both of these issues. The funny thing as I'm typing it my phone shows a comment under the comment that says "This review is looking pretty epic! Nice! If you can see from Mr. friendly Jordan's response, it's all about lie and deny. The technician never tested my water level to see the chemical level! I was there when he showed up. As far as my cousin's pool heater myself, my cousin and the technician all seen the seam leaking in the pool heater. All three of us agreed that it must've been a manufacturers defect because it was on a seam! However, Jordan wants to push the blame onto Hayward to make himself clear from the damages. Which I understand it's not leisure times fault, but Hayward's for a faulty heat exchanger. However, the technician said they were going to send the heat exchanger back to leisure time to have it inspected. So Mr. Jordan, who then inspected the heat exchanger? If the technician said it was going back to your shop to be tested. Final word on this leisure time will lie and deny any type of warranty claims. And they're not the friend list bunch of people when you go in!

I have used John twice, very knowledgeable and got my hot tub up and going quickly. I would…read morerecommend him for anyone needing repairs or service on their hot tub.

From the owner: A-1 Spa Service, Servicing the OKC Metro and sorrounding areas for 20+ years. Fast, Friendly, &…read moreAffordable service. We also service Jetted Bath tubs and Church Baptistrys