I use to work in the motorcycle industry and tend to do all my own maintenance unless it requires…read morespecial tools or machinery. The local Honda dealer I have used my whole life recently closed its doors which sent me looking for a new shop for my needs. I gave CT Cycle works a shake with a simple tire change that ended up in great disappointment. I will say, Steve (the owner) seems like a nice enough guy and quite knowledgeable, however... I can't help but feel that he is just not careful enough. While removing the stick-on weights from my rim he chose to use carb-clean and a rag to remove the adhesive residue. In the process, the factory paint came off the wheel right down to the bare aluminum essentially ruining the appearance of the rim. I keep my bikes in showroom condition so this episode was very upsetting. Not only did I get changed for the labor, but he commented "you won't notice it much on the bike!!!" Well... it looked bad enough where I am now in the process of having both the front and rear wheels powder coated to fix the problem (at the price of over $300.00 total). The issue I have is that this didn't have to happen if care was taken. 1) If you're going remove adhesive from a painted surface, using a non aggressive cleaner as a first approach (olive oil, Goo Gone, etc). 2) If that doesn't work and something harsh is to be used, try it in an inconspicuous area (like where the tire came off) first to see if it reacts with the paint. 3) I would have rather got the wheel back with the residue on instead of this. 4) Most of all... if it happened in one place on the rim DON"T REPEAT THE SAME MISTAKE TWICE as it happened in two locations!!! Sorry... I just couldn't ever go back!

To start off, I have not had my bike fixed at this shop as I have done all of my own maintenance…read morethus far on it. That being said, I had a stuck bolt in one of my parts. Every other shop said "tomorrow" but Steve the owner said he would try to get around to it. Lo and behold, he fixed it that day for me! He is a heck of a guy and very thorough in his details. He fixes most Japanese and European motorcycles specifically. His sign might be small, but don't pass up going to CT Cycleworks if you need any bike servicing.

Great service! Took a tire down for mounting and balance was don in 1/2 hour! Great price also!read more

From the owner: Dyno Tuning, Mapping. Tires In Stock with Mounting &…read moreBalancing on-site. Full Service Machining & Boring. All Electrical Repairs & Installation of OEM & Aftermarket Parts. Oil, Transmission & Primary Fluid Change. Service Maintenance Schedules 1K, 5K, etc. Carburetor Rebuilds, Motorcycle Parts, Custom Building & Modifications. Over 30 years experience.

I went once 10-12ish years ago because my brother gave me a bike and I needed stuff for it. He gave…read moreme a list with pictures and all I needed was someone to get them for me. The staff was smug and sexist. He goes, "you need to bring your boyfriend here." Needless to say he talked me out of riding motorcycles and I left. I never came back. I don't get how that place stays in business for this long.

Will in service was very attentive and was able to rebuild my Buddy 50cc scooter, which had a…read morewarranty.

They only have a few ebikes ! But staff did say to order would only take 2-3 days! That sounds very…read morereasonable!! They don't have a huge selection but decent. They have a huge room in the back to fix bikes & it seemed busy enough for 3. On a Wednesday!! Staff available to answer questions. Cute store. Lots of skaters equipment as well

The Devil's Gear is a bicycle shop that opened in New Haven, Connecticut in 2001. It was founded by…read morelocal artist and cyclist Matthew Feiner. After seeing the need for a community bike shop in New Haven, Feiner used the last $600 in his bank account to open his own shop. It originally opened in a cramped old Wooster Square factory space at 433 Chapel Street. For his new shop, Feiner chose the name "The Devil's Gear" as a reference to the 1988 Paris-Nice stage race. The French press said that Irish cyclist Sean Kelly was riding "the devil's gear". In addition to selling bicycles, the shop also hosts bike tours, maintenance clinics and weekly training rides. The shop has made a number of moves over the years: first to 151 Orange Street, then down the street to 137 Orange, and finally to their current location at 845 Chapel Street. In 2018, longtime employees John Brehon and Greg Ledovsky came on board as co-owners of the shop. Feiner later stepped down due to medical reasons, but Brehon and Ledovsky continue to build on the foundation and legacy that he left behind. In 2021, Brehon and Ledovsky decided to start selling skateboards at the shop too. Local skateboarder J. Joseph came on board to handle the skateboard department. I've been doing business with the Devil's Gear for well over 10 years. When I first became interested in cycling, I went there to get all of my cycling accessories and helpful tips. I still ride a 2013 Jamis Satellite Sport road bike in a beautiful Tiger's Eye finish which I bought from the shop. I take it back to the shop every year for my annual tune-up. In addition to all of their great products and services, The Devil's Gear does a lot for the local cycling community. They have provided all of the technical support for Smilow Cancer Hospital's Closer to Free Ride for several years. I'm about to start training for my seventh consecutive CTF Ride. Whether you've been cycling for several years or you're just looking to get into cycling, you should definitely head down to The Devil's Gear!

I have had nothing but a perfect experience with Scott and his guys. I have purchased over 50…read moremachines in the past 20 years from him. From the cheapest on the lot to some of the most expensive, every time i was treated the same way. I have no complaints and recommend many people to their establishment. All of my friends use them and always throw my name out because of how i rave about them. They have even delivered many of my machines and never charge extra even tho i live over an hour away. I have always been respected and treated as a valued customer. They have earned my respect and business for life. Thanks guys!!! I've included a few pics of machines i have bought over the years

Highly recommend this Motorsports location above all! Tyler in service is the man! Helped me with…read morean issue, had it fixed in 5 minutes! And Kevin is the best salesman! Their customer service goes above and beyond! Thank you!!

I stumbled upon this company by some sort of search engine hijinks...I had typed in "Velofix" and…read morethe first entry to pop up on Google was "Velotooler" and the spelling was similar enough that I clicked on it carelessly while doing something else, and then I stupidly assumed that Velofix must have renamed itself. Boy, what a mistake that was. The website looks good, there is a nationwide map showing where the mechanics are available, and I found one within 15 minutes of the suburb of Boston where I live. I was pleasantly surprised to find that as per website, said mechanic was available within just 3 days (Velofix has much longer wait times, can be 1-2 weeks on average) and the service (tune up of an e-bike) was actually $30 cheaper than what Velofix wanted. Wonderful! Or so I thought. Alas, that's about where the "wonderful" part ends. First off, the damned website is glitchy as all hell---after I create an account and submit all my details (address and CC info), I hit the "Pay" button...and nothing happens. So I double-check that all my adblocking browser extensions are turned off, reload the website, and do everything all over again. Same result. Over and over again. I even try using a different browser (Chrome) and again, no luck. So I hit the "Chat" button to get help from Velotooler. Got a live person after about 30 minutes, during which time I had left my computer, so we proceeded to play chat-tag for a couple rounds. She later sent me an email follow up the next day: said sorry, but I needed to first use their "Add payment" link on my account before placing the order. Which I did, but the same thing happened...screwy website took all my info, then on the last page where there was a final "Add payment" button, again nothing happened upon clicking. At this point, Velotooler's "help" person who had been helping me simply ghosted. Now mind you, I had been totally civil and polite the whole time, never cursing, blaming her for the problem, or personalizing it. Lo and behold, I suddenly had an idea...why not try the god awful Microsoft Edge browser! And so I did, for the perhaps second time since it was foisted upon my PC. And praise da good lawdy lawd, it finally worked...payment info was finally accepted, and the work order finally went through---just "pending confirmation" from the mechanic. Problem is, a full 24 hours later, my requested appointment date/time had still not been "confirmed" by the mechanic. I sent a further chat request for help. No response, not even an acknowledgement of receipt. Another half day later, I get an email notification from Velotooler that my appointment had been cancelled and that my credit card would be refunded. With zero explanation, apology, and or any actual human response from any Velotooler support staff. Ergo, it's clear to me that Velotooler is just not ready for prime time yet. They are obviously a half-baked amateur operation, probably understaffed and underpaid, and the staff clearly under-trained. And the website designer should get a good hard kick in the ass right out the door. I'm going back to Velofix, even if I have to wait a whole week for the next available appointment and pay a little extra dough. The only reason I am giving them 2 stars instead of 1 is that they did issue a prompt refund (will have to check my credit card to make sure it does go through, my confidence in these people is pretty low as you can imagine).

These guys do an excellent job of screening for top-notch mechanics. Their prices are fair and the…read moreservice is fast and friendly. All their mechanics are insured and licensed which is important.