food is phenomenal and employees are super sweet! the view from the balcony is magical. plenty of…read morebeautiful places to walk around. they have electric car chargers as well. definitely one of my favorite hotels i've stayed at

We were looking for a nice place up in the mountains with a beautiful view and spa. And we got it,…read moreuntil... we found on our beautiful terrace a big box with stones and cigarettes filter (it's an absolute NON SMOKING place), with a dozen of empty beer bottles...that were not removed by the cleaning agent. Maybe the terrace is a "non cleaning area". Outside furniture was dirty by the way. We went to check the complete suite (we had the family one). Dust that should not be there (Covid time). Door handle broken (for a long time already). Toilets not fixed on the floor - very practical to sit on :( Also broken tiles. OK well we can say : maintenance is not they strong point. We just wanted to relax. The massage was really fine (I insist. Definitely worth it). The sauna and the jacuzzi too (well we did not ask for the covid protocol but the water had a strong chlor scent). We had diner there. It was OK but a bit expensive with narrow choice. For the final price, it's not worth it. Too expensive and last but not least at checking when I spoke to the lady she did not welcome my comments, neither the person sitting next to her (the owner ?). I mean : customer are the priority, aren't they ? One last thing : I explicitly told the night of arrival about my gluten intolerance. No worries, I was told. We have gluten free beer for breakfast. Lies. Only lies and I got no excuses at all. So don't stop by, even for the view. It's not worth the money. -