The location of the hotel is fantastic with beautiful views across the valley. It has easy access…read moreto the cable car and lots of walks of varying difficulty. A free bus connects you with the village amenities. Our family room was very comfortable and clean, again with wonderful views from the balcony. There was plenty of choice at breakfast and the food here and at dinner was very good. The hotel staff were all so polite, friendly and really helpful.Their excellent english more than made up for my poor french!

We were looking for a nice place up in the mountains with a beautiful view and spa. And we got it,…read moreuntil... we found on our beautiful terrace a big box with stones and cigarettes filter (it's an absolute NON SMOKING place), with a dozen of empty beer bottles...that were not removed by the cleaning agent. Maybe the terrace is a "non cleaning area". Outside furniture was dirty by the way. We went to check the complete suite (we had the family one). Dust that should not be there (Covid time). Door handle broken (for a long time already). Toilets not fixed on the floor - very practical to sit on :( Also broken tiles. OK well we can say : maintenance is not they strong point. We just wanted to relax. The massage was really fine (I insist. Definitely worth it). The sauna and the jacuzzi too (well we did not ask for the covid protocol but the water had a strong chlor scent). We had diner there. It was OK but a bit expensive with narrow choice. For the final price, it's not worth it. Too expensive and last but not least at checking when I spoke to the lady she did not welcome my comments, neither the person sitting next to her (the owner ?). I mean : customer are the priority, aren't they ? One last thing : I explicitly told the night of arrival about my gluten intolerance. No worries, I was told. We have gluten free beer for breakfast. Lies. Only lies and I got no excuses at all. So don't stop by, even for the view. It's not worth the money. -

Exceeded my expectations but there's plenty of room for improvement…read more So I booked this place through RCI and expected a 2-3 star hotel based on the point value but got a 4-5 star hotel that's seen better days.  The rooms are very spacious, the kitchen is stocked with all the cooking equipment most people will need, the views from the balcony are magnificent, and the WiFi is decent.  These rooms, especially the lighting, give you a very warm and cozy feeling. There are some minor maintenance issues with the place like a light that doesn't work and the kitchen faucet's adjustors being broken which means you have multiples streams of water shooting all over the place which makes it difficult to, say, fill a water bottle. It's worth noting that I came during May which is the off season in Switzerland so that might explain the maintenance issues.  Then again, they can certainly make a killing with this place during the high season if they fixed some of the aforementioned maintenance issues.