I had a terrible experience at this doctor's office on 9/3/25 and will never return. My son's…read moreappointment was scheduled for 10:30 AM, but wasn't seen until after 12 PM. The physician assistant, Brooke, completely disregarded the fact that my son has asthma. Despite him explaining that he needed a steroid, she prescribed only cough medicine. Later that same day, I had to take my son to a different doctor's office, where he was immediately prescribed a steroid--and he is already doing much better. On top of that, Michaela at the front desk did not follow through with sending the prescription to the pharmacy. In addition to that she continuously talked over me when I attempted to explain my frustration. Hours later, when I checked with the pharmacy, they told me they had never received it. I called the doctor's office, and they admitted the submission had failed, but no one bothered to double-check or notify us. This wasted half a day while my son went without the medication he needed. This office fell extremely short of my expectations in both professionalism and patient care. If I could give zero stars, I would.

I cannot recommend this facility enough. Elizabeth Harless is class act. This is my first stop…read moreshop to getting back on track and feeling better. Every single time I've come in I've left feeling better knowing I was in the best hands of care. This company values their patients and when you're feeling under the weather the only thing you want is to know is you're being taken care of, A+ Family urgent makes me know I've been taken care of. Highly recommend in the south Tampa area!

their website says make an appointment walk-ins are still able to come in, but they will be worked…read morein. Turns out I made an appointment. I went in 10 minutes before my appointed time I was told I was gonna have to wait quite a bit because the room was full and they were walk-ins, but they've been there a while so they were gonna work me in to the walk-ins now go figure why on earth would I need an appointment? I would've been better off just walking in so I left!

We had a little emergency with our boy. This place is right around the corner from us. They got…read moreus in quick and took great care of him. Crisis averted. Thanks to the nice caring staff.

The worst, had to literally go and find someone to get my paperwork. Said 5 minutes took 50…read more They "forgot" about me. P

didn't inform me about the lab fees which were $200+ and ghosted me after i continuously called…read moreover a span of a three months for the results. so they made me pay for a lab result that i never received.

Every one was nice and respectful! Explained everything and answered all our questions and…read moreconcerns. The front desk person was very helpful and explained everything we needed on check in. The Dr was very informative and helpful. He went above and beyond to make sure he got our medications correct with all our underlying health conditions! When the need arises we will definitely use this location again. Everything was easy from making the appointment to checking in and getting the work notes extended when we hadn't recovered from COVID yet. The doctor was very knowledgeable and helpful.

I highly commend Bari Berger for giving patient care over and above the call of duty. I urgently…read moreneeded the X-ray results from April 14th, 2025 in order to rule out fracture and resume more regular activity. Bari worked relentlessly to have the Radiology department read the results on Good Friday. Solely through Bari's efforts, I had that report through messages from Bari. Urgent Care has a great asset in Bari and should be commended. Besides Bari, the staff at two clinics I visited on April 14th, were friendly and effective.

Nobody wants to find themselves in the position of needing to go to an urgent care but if you do, I…read morerecommend this place!! I booked my appointment and filled my paperwork out the night before so when I walked in it was a breeze! The ladies at the front desk were kind and helpful, they had great attitudes that helped lighten the mood. The waiting room is clean, there's tvs, and best of all complimentary coffee, which was very nice! The medical staff were attentive and understanding, between the MAs & PA who saw me I felt well taken care of and my anxiety about potential complications/serious illness were alleviated without making me feel silly for those concerns.

Super kind staff and the visit was quick and easy! Made an appointment online and was seen promptly!read more

My family has been going to Dr. Ricelli for years. Old-fashioned service. Personal attention to…read moredetail. Easy and easy out.

I called ahead for an appointment and was glad I did. They were booked by the time I arrived for my…read more1:30pm appointment and turning away walk-ins. Located in an unassuming strip-plaza, the walk in clinic was neat and clean inside. I checked in with the receptionist who took my information. First off, they do not take any form of health insurance and office visits start at $120. I was desperately ill with a bad stomach flu so the cost didn't matter, getting something to help my symptoms was at the forefront of my mine. After waiting just a few minutes the receptionist showed me back for the dreaded weigh in and then to an exam room. She took my temp and blood-pressure and said the doc would be right in to see me. A few minutes later the doctor came in and examined me. She was friendly and warm, listened to my long list of symptoms, examined me and answered my questions. It was about a 15 minute visit which for a stomach flu I didn't expect more. A RX was called in to my local pharmacy and I was on my way. Now this isn't the place for me for usual doctor visits. But for a walk-in clinic, in a very busy section of Dale Mabry, to go on my lunch break, they get 4 stars. I received good care/patient service with an attentive doctor in a reasonable time frame. Did I mention I feel a lot better too!

I am writing to formally recognize Danielle for the exceptional service she provided today. Her…read morelevel of care was truly top-tier; she was professional, incredibly sweet, and brought a fantastic energy to the entire experience. It is rare to encounter someone so consistently on point. She is a massive asset to your team and, in my opinion, deserves a raise as soon as possible for the high standard of work she delivers. Best regards, C.S

I have used this immediate care multiple times but going forward I will not be using anymore. The…read morefront desk staff are not friendly, look like rather not be there. Once admitted in a room, care given is reasonable. This last visit I was seen less than 24 hours and needed a script relating to what I came in for, I was told over phone I would have to come in for a brand new visit. Not compassionate, and price gouging. You aren't a cared for patient, just another number.

Today makes the second time I've come here and was told i can't be seen for one reason or another…read more Very frustrating when a simple call could've saved me time!

The quality if care here is a disaster. I received better care in a 3rd world country. Avoid this…read morelocation or beware bc they are rude and have zero clue how to treat multi year customers. Its a risk even walking in this store imo. Ill leave it at that.

They are very sweet and know how to help you feel better. I always go to this Urgent care when I'm…read moresick and they will do test. The test are quick and don't take as long. The office is quick and you will be called in after paperwork is done and you won't be waiting for long. Definitely recommend this Urgent Care.

I always go to this Urgent Care, they are very nice and treat you very well. They test you and test…read morewill come back very quick. They always know how to help you feel better