I am sad to write this post. I moved out of state to Florida. When you are trying to get newly…read moreestablished at many places at once you cannot remember which places you signed document on no show/late fee. My first appointment here was wonderful. I loved the provider I saw. I did cancel ahead of time my follow up visit with provider since I could see the labs online and I knew the answer was that my labs were normal and there would be no treatment needed. Many months later I woke up with a swollen eye. I called clinic and asked if I could get squeezed in that day. And wonderfully yes and I was happy. I also work in the health field and have patients. I was discussing my patients and lost track pf time. I started heading to this practice. I knew I'd be maybe 20 min late so I called. The lady on the phone was very nice. But said I was too late for the appointment and I understood. I asked the lady on the phone would I be charged for missing an appointment. Her answer was a "no don't worry you will not be charged". She asked if I wanted to get rescheduled. I told her that I didn't know if I could fit it in the next day but said okay good ahead and book it. Even with me expressing that I didn't know I could make it, the lady on the phone never said that if I somehow can't make it that I will be charged. Maybe I am an idiot, but I thought when I asked her if I'd be charged and her answering no, that that meant the place had no fees for missing (some places don't). I couldn't make the rescheduled visit. And yet again I spent a whole day with my patients and was not able to make it. I admit I didn't call them but was very busy and the practice was closed by the time I left work (6:10 pm). I notice a $50 fee today for missing. I called the practice and expressed my confusion with what the lady on the phone said as no you won't be charged for missing statement. I was polite. I asked for manager to reach out to me. Instead of customer service and asking me the patient what all happened and listening, I get a long text of dry black and white: "...Our office has a late cancel/no show policy that was informed to you when you initiated care. Due to the late cancel we waived the first fee and then you proceeded to no show your appt without contacting the office. Unfortunately, we are not able to waive this fee since this is your second no show/late cancel and have been aware of our office policies..." I was disheartened that they didn't even ask me about the situation. No, I was not aware of their policy even though I signed it many months ago. That is why I asked the lady on the phone if I am charged for missing the appointment. I sent a text back trying to explain that and got another dry black and white response back that I signed the documents on the no show/missed in July. I messaged to cancel all my appointments at their clinic. I wanted time to think about if I would want to come back or not. It was simple. No extra words. Was never mad. Frustrated, yes, but never angry. Just said to cancel all my appointments at their clinic. I tried to get back on the patient portal to pay the missed appointment balance and it will not let me on. So I text the number back asking if my portal was closed. I was met with a text that said "Your chart has been closed as you requested as you were not in agreement with our attendance policy. Please establish care with another Provider. Your No show fee has been waived..." I tried messaging back saying I never asked for my chart to be closed and never said I won't be in compliance of a no show fee. I do not mind paying no show fees when I know about it. That I simply was frustrated at their practice for the miscommunication of the lady on the phone saying there was no missed fee and was hit with a fee and appreciated a phone call to express my disappointment in a calm way. No response since. I'm pretty appalled at their customer service skills. It's a pity. I was excited to have this place as my family doctor place. Maybe they were jaded by patients not wanting to pay no show fees that they disregarded me wanting to politely talk about it. It is a shame. ​​

when i started with this practice 3Y ago they were fine, then i asked pham if she would sign me off…read morefor a basic med for my private pilot medical, she said no because i have high BP, versus saying let's see if we can get you to a cardiologist to try and get your BP to normal levels then we'll revisit. 0 flexibility and a complete incompetent! For the last 3M I've been in contact with the FAA and they've requested my patient records for reexamination. I called a week ago friday and left a message for my patient records which is state and federal law, called back Monday and she said they were just going to call me and asked for my email address and she would email me immediately with access to my records, a week later i just left another voice message, which i'm certain having seen my phone number they just put me into voice mail. so now i'm forced to go to the FL Board of Medicine to report these liars, while this just delays further my ability to reinstate my FAA medical. I can only hope the same happens to her one day for malpractice, what a disgrace!?!?!?! Dennis Rousseau

patricia Christen, It is a very busy place, but well worth the wait. very…read moreprofessional I've been there many times in my 79 years, ultra sounds and many other tests..

Parking lot is always full--no place to park. Thats the first indication of a problem! They…read moreschedule way too many appointments and you wait an hour or more to be seen. No respect for your time! There are other better place that care and respect your time. Strongly advise NOT to go here!

Awesome! Absolutely fantastic experience with InCare. The customer support is outstanding, and they…read moregenuinely care about providing the best possible service. They are responsive, efficient, and professional. I will definitely continue using them and wouldn't hesitate to recommend them to friends and family!

I had my first appointment here today and I was very impressed The doctor was on time and his staff…read morewas very helpful and extremely pleasant. The doctor clearly stays up with all the latest medical developments he took the time to discuss my current treatment and my future treatment that made me feel confident and comfortable. I highly recommend this practice and I look forward to continuing my Care here.

The staff is super friendly and helpful. It's easy to get an appointment when needed and I feel…read morecomfortable there.

Really nice and helpful staff, they also offer walk ins and results are also available fairly fast…read more, I 100% recommend this clinic !

ABSOLUTE HEALTHCARE IS THE WORST. DO NOT GO THERE. I had an appt this morning at their location…read moreat Busch Blvd in Tampa. I found the gate locked. I called and got transferred to the Port Richey office. They told me my doctor left for another position and so the office is closed. No one notified me when my doctor left, and I got the usual reminder emails and texts for days before asking me to confirm my appt. The receptionist at Port Richey said they called me to reschedule my appt, but I didn't answer, and they left a voicemail. There vm came in the middle of the usual stream of reminder emails and texts and just assumed the vm was another one, and deleted it. But the receptionist had the nerve to start blaming me for missing their one phone call, so I gave her some four letter words and hung up.

Great clinic! Very clean! Dr. Moses provides great patient care. He is very approachable with all…read morequestions and concerns. I am already seeing great results on the program.

Evaluation and Treatment for victims of a car crash. You have 14 days to get checked out , in order…read moreto receive your full Insurance benefits from your Automobile Insurance co

What a fantastic experience! The staff is so pleasant and helpful. They made me feel so…read morecomfortable. I went in with a problem I had been having for months. In less than 2 weeks they had me healed. And as happy as I was to feel better, I was almost sad I didn't need to go back any longer!

I went to Dr. Mackay's St. Petersburg office for treatment for spider veins. I bought the package…read morethat included three treatments. The first treatment was fine. The staff in the office were very friendly and knowledgeable. The second treatment went also well, but I did have more pain and bruising. When I went for the third and final treatment, I noticed a difference in the manner of the staff. The first woman who brought me in was in a foul mood and acted as if I was imposing on her time. I told her I had a few problems with the second session, but she did not pay any attention to my issues. After the treatment was finished, I was told the woman who brought me in would come back and clean my legs off so I could get dressed. She never came back. I ended up getting some hydrogen peroxide on the counter and did it myself. No one apologized or even cared that she had not returned. I would not recommend this office with their current staff.

Doctor and staff were all Very professional and comfortable in the office. Explained everything and…read moremade sure I understood what was happening, where it was going, and how we were going to treat it. Super care and support.

This was the best hands down Doctor and staff members office. I have now the experience of…read morecalling him mine. :) They are a hidden gem for sure. They took time to actually listen and understand what I'm dealing with and want to help me instead of ignoring what I'm saying. Dr. Qilin Lu thank you so much for helping me this hardest time in my life. If anyone is in need of a amazing doctor's office they help and get you an appointment right away.. Thank you for treating me as a patient.

If anyone is looking for an awesome primary care doctor this is the place to go! I was able to get…read morean appointment quickly even during this busy holiday season. Dr Lu is a true gem and his quality of care is unsurpassed. The front office staff is so pleasant and a joy to deal with. I was thrilled they take my insurance but frankly I'd pay out of pocket to go here.