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    Rymal Gage Pharmacy

    5.0 (2 reviews)
    Closed 9:30 am - 6:30 pm

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    3 years ago

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    7 years ago

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    Shoppers Drug Mart

    Shoppers Drug Mart

    1.7(3 reviews)
    5.4 km

    I looked on shoppers online specifically looking for polysporin EAR drops. At 2 am this store was…read moreshowing a stock of 6. I drove 1 1/2 to this store got there 5 am, they had 0 in stock.. am I stupid for driving 1 1/2 hours to get something they say they HAVE??? NEVER TRUST THEIR WEBSITE! total waste of time and money. Thanks shoppers drugmart for the deceipt! Never trust it again

    I shop at this particular Shoppers Drug Mart a couple times a month. Usually because I have run out…read moreof grapefruit juice (which I need to take with a medication) and they're one of the two pharmacies within driving distance to my house that carries this particular juice. Tonight, the juice was $5.99 which is a little steep, but I'm used to paying that much for it at Shoppers so, that's fine. What I took exception to was the full price juice with an expiry date within the same week ( i.e. good until December 10). It takes me two weeks to go through 2 L of juice, therefore only half of it was going to be consumed by the best before date. I asked the cashier (who was very polite) if they could check and see if there was juice with a better freshness date - and if not, if it could be discounted. He phoned his supervisor....No and no. I told him that that's fine but I want them to know they lost a pretty good customer because of their non customer-centric policy. What I didn't mention (because it was only the cashier I spoke with) - every time I walk into their store I walk out with about $60-$80 typically worth of products but I'll be taking future business to Rexall from now on. I prefer Shoppers to Rexall (because of selection) but Rexall excels in customer service and I have no doubt this would have been handled differently by Rexall (they would have discounted it by 50% and apologized for the oversight because old juice should automatically be discounted).

    Shoppers Drug Mart

    Shoppers Drug Mart

    1.0(1 review)
    5.3 km

    I went to this store yesterday (August 20th) to drop off three packages at Canada Post. The lady…read morewith the short cut at the makeup. counter came to greet me at the door, inquiring why I didn't have a mask. I apologized and told her I had no money on me as I was just dropping packages. I had previously been provided a complimentary face mask when I had done a trip to shop there two weeks ago. She was extremely rude, disrespectful and kind of happy to tell me she can't give me a free mask even after I told her I had no money. I tried to request a facemark through Canada Post and she told me she could not leave her makeup counter to go ask them. Any other day of the week, or even by the minute, people like her are nowhere to be found near the makeup counter. I have seen this lady tons of times before and she is never at the makeup counter. She spends all her time trying to avoid customers and does even know about general questions. I once asked her where a certain perfume was located, and instead of even trying to look it up in the system she automatically told me they don't have that one. Yesterday was even worse. After declining my request due to being at "the makeup counter", she told me I can go purchase a mask even when I pointed out I had no money. She proceeded to give shrug her shoulders and seemed glad that I was so upset. This employee is a prime example of why customer service requires genuine human empathy and compassion. She had neither of these for me even though I regularly buy my groceries and all essentials from this shop. I will never be shopping here again due to the attitude of this one presum

    Rymal Gage Pharmacy - pharmacy - Updated May 2026

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