Disappointed in the customer service. Was referred to this place by a friend. I called on a…read moreWednesday to make an an appointment and didn't get anyone. I left a VM. I got a call the next day and I spoke to a lady. Told her I wanted to make an appt for an annual clean up. Told her it would be my first time there and that a friend had told me about this place. I also let the lady know I was 6 months pregnant. She said she was looking at her appt book. Then said she will give me a call back by end of day or Friday morning the latest because she was going to check the appointment book. I told her that was fine and would wait on her call. Never got a call back. Very disappointing when my friend would say this is a great place but with this type of service I rather not go.

Dr. Jacome and her staff are very professional and warm-hearted people. I have been a patient here…read morefor over 10 years and have always felt I was receiving exceptional care. The office is clean, comfortable, and easy to find. It's located right on Mamaroneck ave and even has free parking at the back of the building. If the parking lot is full, the dentist will pay for your street parking or send someone out there to add change to your meter! I will absolutely keep coming here.

I had a very mixed experience with Gentle Touch Dentistry, and while the clinical care was…read moreexcellent, the front desk experience ultimately led me to leave the practice. I confirmed my insurance once over the phone and then multiple times in person that the office was in-network. Based on that, I proceeded with my appointments on March 16 (cleaning and exam) and March 23 (night guard fitting). On March 16, the doctor and back-office staff were absolutely amazing. Since there was no hygienist available, the doctor personally performed my cleaning, and it was honestly one of the best cleanings I've ever had. The assistants and imaging techs were also great--professional, kind, and efficient. Ashley at the front desk was also consistently pleasant, professional, and knowledgeable. Unfortunately, my experience with Talia at the front desk was the complete opposite. During my first visit, she began discussing treatment and payment mid-visit and even repeatedly called me by the wrong name ("Jennifer") despite having my paperwork in front of her. The doctor recommended both a night guard and Invisalign, but I made it clear I was not ready to move forward with Invisalign. Talia then discussed the night guard and quoted me approximately $440, stating my insurance would cover 50%. She confirmed both the pricing and that I was in-network. We agreed I would pay half at the fitting and the remainder upon completion. I also provided insurance information for my daughter and spouse. I declined self-pay for my daughter after being told they were out-of-network. For my spouse, who has UHC Oxford, Talia said she would verify coverage and call me back. I never received a call. I followed up a few days later and was again told someone would call me back--still no response. At my March 23 appointment, I addressed multiple issues: my email was still incorrect in their system despite providing the correct one previously, there was still no update on my spouse's insurance verification, and I again offered to provide his information, which Talia declined--only to interrupt my fitting mid-procedure to ask for it, forcing the tech to stop and raise my chair so I could access my phone. This was extremely frustrating and unprofessional, especially since I had already provided and re-offered that information multiple times. The most concerning issue came at checkout. When I went to pay the agreed-upon $220 (half of $440), Talia suddenly told me the total was approximately $880 because I was out-of-network and the service was "orthodontic" and not covered. This directly contradicted everything I had been told before booking, during my first visit, and during prior payment discussions. I even had the original quote she emailed me as proof. When I questioned this, she insisted a night guard was orthodontic treatment. I explained that a night guard is considered an appliance, not orthodontic treatment, but she became dismissive and argumentative instead of listening. I left without paying because I no longer trusted the information being provided. I immediately contacted my insurance, who confirmed I am in-network with this office, a night guard is NOT orthodontic treatment, and they cover 50% as originally quoted. They also reviewed Talia's call and confirmed she incorrectly described the night guard as orthodontic treatment to them as well. At that point, I decided this practice was not the right fit--not because of the doctor or clinical staff, but because of the front desk experience. Patients rely on accurate insurance and billing information to make informed decisions, and that did not happen here. When I called to cancel, Talia denied ever telling me I was in-network, which is simply not true. The call was handled poorly and lacked accountability. I did receive a follow-up call from Kali, the manager, who was excellent--professional, understanding, and transparent. She acknowledged that the situation should not have happened and confirmed that re-education would take place. However, to further validate my concerns, I asked Kali to confirm my email address while we were on the phone, and it was still incorrect in the system despite multiple prior requests to update it. Ultimately, I went to another in-network dental office and paid only $107 for the same night guard--compared to the $440 (and then $880) I was quoted here. Overall: Doctor and clinical staff were excellent. Ashley and Kali were professional and helpful. The front desk experience with Talia was disorganized, misinformed, and unprofessional. I strongly recommend verifying your insurance directly before scheduling or making any payments.

Dr. Weinstein was awesome. Was able to see me on short notice for a loose crown and repaired the…read moreissue in minutes. The whole staff was great. If you're looking for a low stress and great care visit to a dentist, Gentle Touch is where you want to go.

Professional and friendly - always pleasant, helpful, respectful and caring staff at Stamford…read moreDental Arts. A pleasant experience every time I visit. This is the spot for the best dental office in Stamford, especially for Invisalign treatment!! Throughout the treatment process, Dr. Modiri took the time to explain each step and answer any questions I had. He was patient and attentive, ensuring that I was comfortable and satisfied with the progress of my treatment. If you're contemplating finding a new dentist, I'd recommend this be your first choice! The results of my Invisalign treatment are fantastic, and I couldn't be happier with my new smile.

had a scheduled appointment that was confirmed and when I got there the receptionist rudely said…read morethere was no record when they had clearly made a mistake since I had text confirmation. laughed when I said i was confused because I had a text confirming the appointment and said the doctor isn't available. They never reached out to tell me to reschedule. Very disappointed.

Dr Botino is the best. He's very careful and takes his time evaluating patients. He explains when…read moreyou have questions and concerns.

I can't praise Mint Kisco enough! I've only been with them for about a year and Kira doesn't even…read morehave to ask for my name anymore. James has been my dental hygienist and he made sure he said my name correctly after I told him it's always mispronounced. It goes to show you how much they care about the little stuff. The place is always immaculate, clean, and not scary like other dentist's office. Dr. B and his team are truly the best!

I used to go here as a child and stopped going as an adult…read morebecause they didn't take the insurance I have. But I came back here as an adult because all the other dental offices I've been to have been mediocre. I rather pay out of pocket here versus go somewhere that my insurance covers that does terrible work. They are so thorough here and professional. They explain everything they are doing as they do it. I am so happy they accepted me back here. After my cleaning I felt so confident. I will make sure to do my 6 month follow up because I value their opinions and I know they have my best interest at heart! If you want your smile back and top notch dentistry, come here.

Two weeks ago, I was telling a friend that I desperately needed to get cleaning done. Personally,…read moreI hate even the thought of stepping into any dental office for anything. My friend is very particular and picky when it comes to her teeth. She talked so highly about this establishment and insisted that I check them out. So of course I listened. Within the next few days, I called and booked an appointment with Stephanie who was attentive, friendly patient and extremely helpful when it came down to working around my busy schedule. The next day, I came in and was immediately welcomed by Christina whom I think was the office manager. She had a big smile on and was happy to hear about my first time visit. They honored my appointment which has never happened to me at any other dental office before. On my way in, I ran into Steph (who booked my appointment) and she was just as pleasant in person as she was on the phone. The cleaning itself was went extremely smooth and my teeth came out looking absolutely gorgeous! I am sincerely overjoyed that I have finally found a dental office that I can finally be calm and happy to be at. Just like my friend, I highly recommend this place!

I can't say enough about my experience at Personal Care Dental of Westchester. After the final…read moreinstallation of my crowns, I left the office feeling emotional in the best possible way. Dr. Garg did such beautiful, meticulous work -- my crowns look fantastic, better than I ever imagined. I feel like I have my smile back, and that means more to me than I can put into words. The kindness and warmth of the staff made the entire journey even more special. Dee, along with Ruth, Ashley, and another wonderful woman at the front desk whose name I sadly can't recall, greeted me with genuine care every single visit. They may not have placed the crowns themselves, but they are the heart of the office -- the people who make you feel safe, supported, and truly cared for. And of course, the lab and Dr. Garg deserve so much credit for their skill and artistry. The quality of their work shows every time I look in the mirror. I am beyond grateful, and I highly recommend Personal Care Dental of Westchester to anyone who wants exceptional dental care delivered with compassion and professionalism. This team changed how I feel about my smile and Dentist, and that's something I'll never forget.

Had my annual cleaning today. RDH Lisa Locatelli was wonderful. She's so welcoming and I felt…read morecomfortable working with her. I usually say no scraping but I had some plaque and she really took care of it perfectly, painless. She recommended to me an electric toothbrush brush which I've been shopping for anyways so I purchased that today as a holiday gift to myself. The dentist and Lisa made great recommendations to me about an orthodontist since I have as an adult two baby teeth and adult teeth that just are in the wrong spot. I know I'll look and feel better when I make the change . Thank you for being the best ! See you in May Lisa for my next cleaning. I'll definitely have flossed a lot better by then.

Super love Westchester Gentle Dentistry! We've been coming here for a few years now. Dr. Alidadi…read moreand her staff are always very welcoming, and remember details from previous visits to help ensure our care is of the utmost quality, whether routine or for some work to be done. Their approach is as-advertised- gentle. They take breaks, check in to make sure we're comfortable during procedures, etc.- they are dedicated to their patients. More so, they establish a great rapport so it's always nice to catch up with them before and after the appointment itself. I'm sure if you visit you'll also happily become a routine patient of theirs.

First, I want to say that the dental hygienist was excellent and the highlight of my visit. She was…read moreprofessional, kind, and made me feel comfortable throughout the exam and X-rays. I scheduled an appointment expecting to receive an exam, X-rays, and a routine cleaning. I received the exam, X-rays, and an Invisalign consultation. After the dentist completed the exam, she recommended a deep cleaning, fillings, and an extraction. Instead of moving forward with a cleaning, I was taken to speak with the financial coordinator, who reviewed the proposed treatment plan and costs. The deep cleaning would have cost over $1,000, with my portion being $477 after insurance. I was comfortable discussing the fillings, but I declined the extraction because it has never caused me any problems, and previous dentists have told me it could be monitored if it remained symptom-free. I explained that I was not ready to proceed with the deep cleaning and politely asked if I could receive a regular cleaning instead. I was told that I could not and that I should find another dental practice. That response was disappointing and felt unprofessional. What frustrated me most was that the deep cleaning was presented as a recommendation, yet I felt I had no choice if I wanted any cleaning at all. At every other dental office I've visited, when a deep cleaning was recommended and I declined, I was still given the option of a regular cleaning after discussing the risks and benefits. This was the first time I have ever been refused a cleaning altogether. I understand that treatment recommendations are important and that practices need to discuss available options. However, I also believe patients should be able to ask questions, decline recommended treatment, and still be treated respectfully. I left feeling like my concerns and preferences were not taken into consideration. To make matters more frustrating, my insurance benefits were used for the exam and X-rays, and I now have to schedule another appointment with my previous dentist to receive the cleaning I originally came in for. Overall, I left feeling disappointed by the experience. While the hygienist provided excellent care, the way my treatment options were handled and the lack of flexibility in discussing alternatives left me with a negative impression of the practice.

I originally wrote this review for Dr. Simpson, whose office is in Nanuet, NY. Dr. Narang, my…read moreregular dentist, was instrumental in getting this whole implant idea started and worked in partnership with Dr. Simpson in seeing it through. For a little over a year now, I've been going to Dr Simpson to have a synthetic tooth installed in my lower, right jaw. I had heard about such procedures before, but it always seemed rather extreme...until I started having chronic problems with one tooth, which culminated in a serious root infection. My dentist (Dr. Narang) suggested I have that tooth out and replace it with an implant. So I thought, OK, now is a good time to try an implant. My dentist recommended Dr. Simpson (an oral surgeon). Dr. Simpson checked the situation out and determined that I would be a good candidate for an implant. Dr. Simpson clearly explained the steps involved in the process. The process to have an implant is rather lengthy. The first step was to extract the old (original) tooth. That went without issue...and without pain. A good start! In fact, I experienced no pain during the entire process. [Note: the process will be slightly different for each person, depending on their circumstances.] After the tooth was removed, we had to wait some time (months) for the jaw to heal and be ready for the next step. Then the hole in my jaw was filled with bone fragments (don't ask where from), which would meld in with my jawbone in preparation for the next step. More waiting... Then the base for the implant was placed into my jaw. [Screwed in, actually, using what looked like a small ratchet wrench.] More waiting... Then, when everything looked good, I was sent back to my dentist to have the crown put on my new tooth stem and fastened into the base. More waiting... Inspected by both my dentist and Dr. Simpson and given the thumbs-up. My new tooth is now in place and feels right at home. No further problems!

What a pleasure to have an honest, reliable, and caring dentist. The staff was so nice and…read moreaccommodating. The appointment was honored and no wait. The staff constantly came out to advise what was going on with my son and what procedures were being completed. The cleaning, fluoride, and X-rays took 40 minutes and a great job performed. Absolutely happy I came here.