1. Ryan S. Thomas - Northpoint Mortgage

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    St. Cloud, FL

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    Ryan S. Thomas - Northpoint Mortgage

    5.0 (1 review)

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    5 years ago

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    Corcoran Connect Realty

    Corcoran Connect Realty

    (2 reviews)

    I inially called TCC because I thought they did property management…read more Hannah Ruddy, Office Manager - Broker's Assistant, took my call. Now, mind you? Hurricane Ian was on its way into town. Think she might've had a lot on her plate? Me too. And yet, she took the time to listen patiently to my needs - even asking a few questions to clarify certain points - prior to letting me know her company no longer provided management services. You're wondering why she would do that, right? I mean, why just not tell me that wasn't what they did and wish me good luck? That's what every other company did. But, nope, I had come upon a real professional and, beyond that, a kind human being. Hannah gave me the name and number of a top-notch property management company and even sent me a follow up email regarding the referral. She also personally called the property management company and sent them an email as well. Talk about customer service! "Please let me know how it goes, Robin. I'm here for you." Read that sentence again and realize this woman wasn't getting a sale or commission of any kind. Let that sink in. As things would have it, the initial referral didn't go as planned. Once again, I phoned Hannah. Once again Hannah patiently took the call despite Ian being on her doorstep at that point. Hannah researched other options for me while she was AT HOME DURING A HURRICANE. I mean, it's ridiculous. But she felt that much of a need to make sure we were okay. I know, I know, I'm shaking my head as well. A second conversation between her and another property manager. A second phone conversation with me. More emails. The whole level of human kindness is beyond. When was the last time YOU got that level of service anywhere? And, remember, the woman wasn't even getting paid. Are you kidding me??? We're good to go with this second property management company all due to Hannah. It's the best fit for us right now, given the economy. But hear me loud and clear - if we decide to sell this home after the rental is up next year, there will be no other Realtors to get our business than TCC. NONE. These are the type of people you want working with you. Decent. Kind. Professional. You're in good hands with these folks, folks. Look no further.

    Jeanine and her crew have been just so helpful during the process of buying our new home. And it…read morehasn't been easy dealing with things that pop up from over 3000 miles away. When I went to Florida during the inspection period, Jeanine took my son and I on a two hour ride about the entire housing area (Harmony, Florida) in her golf cart. It was totally beyond the call of duty and just wonderful. She has answered my constant emails and texts promptly throughout the process. While we haven't closed quite yet, I wanted to offer my thanks now and add more to this later. Thank you Jeanine!

    Dyer Mortgage - We love all types of new construction and renovation. Let us help you get the best financing available for your next project!

    Dyer Mortgage

    (10 reviews)

    Excellent experience again. This is my 3rd mortgage with Dyer Mortgage, Bobbie Dyer and Angel…read morePacheco took the time to answer all my questions and gave me a rate lower than everyone else. I like working with local people that actually answer the phone instead of companies that just direct you to a chat bot or automated system where you can't speak to an actual human-and they always answered the phone to help me-even nights and weekends!

    I struggled between giving Dyer Mortgage 3 or 4 stars. I'll summarize as best I can. This is the…read morefirst Yelp review I've ever written. First off, my mortgage officer made it clear she would do everything necessary to close on time and she explained the home-buying process to me in great detail. I was confident that there would be no issues meeting deadlines with the seller. My rationale for subtracting stars: After looking at three properties, I asked my loan officer for multiple loan estimates. Upon asking her for the third estimate, she called me and nearly demanded a justification as to why I wanted another estimate. She followed up with a warning that "interest rates are rising" and eventually raised my estimated rate from 2.75 to 3.25 percent. Luckily, I was working with another lender, and locked financing at 2.5 percent. Dyer claims to be a mortgage broker. Why was a first-time home-buyer able to secure a better rate? Where was the comparative analysis on which lenders have the best rates? Why do I need to justify requesting estimates on multiple properties?

    Ryan S. Thomas - Northpoint Mortgage - mortgagelenders - Updated October 2026

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