Called for service on my refrigerator very honest company and showed up on time. I would recommend…read morethem for appliance repair.

Victor arrived on time. Very polite and professional. Determined what was wrong with our…read moredishwasher. He said it is more than 20 years old (this is accurate). He pointed out that it would cost about $590 to fix but we would still have a 20 year old unit. Recommended replacement. He is correct. Just charged $75 for the service visit. We would use them for any appliance issue.

Yet again fantastic and quick service by Jacob. I called about our pesky GE fridge and describes…read morethe problem Within half an hour or 35 minutes the bell rang and there he was. Without even so much as a blink, Jacob knew EXACTLY what the problem was and fixed the fridge in less than 10 minutes. Turned out that his experience taught him that the particular model of icebox we have is well known for this particular issue (faulty fan). Lo and behold, that's what it was, and he knew so before he got here. He had the new fan on his hand when he rang the doorbell. Another nice thing is that he cleaned all the gunk out of the chill cabinet before replacing shelves and contents. All in all Jacob was here for maybe 20 minutes! He answered our questions plus a few tips for best usage and upkeep. He also indicated that otherwise our fridge was running well and normally. I truly am edified by how quick, courteous and efficient Jacob is: especially for being a younger fellow. As usual, I give Jacob as enthusiastic a rating as I can muster. I highly recommend him for troubleshooting and fixing your home appliances if you don't wanna just run out and buy new.

Love that you can schedule the day & time for service through the website. Jacob was prompt and…read moreprofessional, and he quickly diagnosed the issue causing my LG dishwasher to malfunction. He was straightforward about the cost of a replacement part & associated labor and recommended putting that money towards a new dishwasher instead (mine is over 10 years old). He let me know they do dishwasher installations if I got a replacement. I will definitely use Apex in the future and will recommend the company to neighbors and friends.

SAR was very quick to respond with visit and diagnosis on our front load washing machine…read more Unfortunately the repair part had to be ordered and we had to wait a couple of days for it to arrive. As soon as it was available, the repair was completed and we are very satisfied with their service.

used this company in the past and have always had a good experience with them…read more i would certainly recommend them. Michele & Allen

Don't go to this guy he doesn't know what he's doing. He'll try to troubleshoot your appliance and…read morewill misdiagnose it and also he is extremely lazy he probably got into this field because of necessity not skills no one wanted to hire him, he's a scam. Call him and have him work you'll see what I'm talking about.

Identified the problem and replaced the necessary part. Reasonable price and great service.read more

Im am so impressed with Mo at Hansen's appliance store. He is very quick to help in any way he can…read moreto please the customer. Nash also is learning from Mo and is just eager to please his customers. Life would be pleasant if we all were like Mo! Twice Mo has gone over and beyond his required job to help me. I will always be a Hansen customer!

Absolutely the worst place I've ever been to but a brand new washer and dryer set they brought me a…read morebroken washer scent out of repairman they couldn't fix it then just resent me a new washer and it doesn't work I am extremely agitated at this point don't ever buy anything from these people ever

Dishwasher was leaking. I tried to fix it and failed. This company sent a gentleman out who…read morediagnosed the problem as some worn parts. Parts were ordered he returned to install them a few days later. But the machine still leaked. I pointed out that I had replaced the lower door seal. He inspected and adjusted that seal and the machine stopped leaking. A few weeks later, it started to leak again. He returned and reinspecting the machine, pointed out that it was generating bubbles. We apparently have been getting had or manual dish soap into the machine when we load dirty dishes that have been sitting in the sink for a while. We will modify our behavior and we have learned some tricks for dealing with this issue if it happens again. Bottom line, we have our dishwasher working again, the repairman was very polite and diligent, and we were not charged for follow-up visits. We would use this company again.

I. Placed a call to Teodor Appliance Repair and was hopeful they would assist me with the issue on…read moremy GE dryer that would run but not heat. Julia scheduled an appointment for the next morning. Andrew,the technician, arrived on time the next day. He spent approximately 1 hour diagnosing and determined the timer was defective and provided a quote for $290.00 to do the repair. After giving me the quote he informed me he didn't have the part needed and would have to order the part (which he said would take a few days ) and he would return and perform the repair. I googled the timer part needed and ordered it which arrived the next day. It only took 10 minutes to install and cost $45. I was confident this would rectify the problem but it did not. I called GE and told them the timer was bad and they quoted me $410 to do the repair with a 1 year warranty. As we are retired and living on a fixed income I decided to attempt troubleshooting the issue myself with the assistance of a YouTube video for my exact appliance. The first step was to test the dryer timer which took about 10 minutes to determine it was functioning properly and an hour to test all other electrical components which led to a faulty dryer operating thermostat. Ordered it on Amazon for $14 and installed it the next day. Dryer is working perfectly and the timer which was diagnosed as faulty works perfectly on all settings. I reached out to the company to request a refund of the $79 and was informed they would not refund as I didn't authorize them to do the repair and they could not verify my findings. If you have appliances issues I unfortunately cannot recommend this company.

Tony did a great job fixing my microwave. Money well spent t! I would recommend using WeFix.read more

Unsatisfactory repair durability and customer support…read more We paid $340.68 ($220 labor) to WeFix-Appliance to fix a door-switch issue on our microwave. Six and a half months later, the exact same dangerous symptom returned (the microwave continues running while off). Because it fell past their strict 90-day warranty, management refused to even inspect the unit to verify if their previous fix failed unless we paid for a full service visit (minus a token $25 labor discount). Expecting customers to pay twice for an expensive fix that lasted under 7 months is not worth it for me. Proceed with caution.

Texted them last night about an issue with my freezer door that was stuck. They're currently…read morerunning an April promo with a $35 diagnostic fee, which is a great deal. They came out the very next morning--amazing response time! The two technicians, both named Alex, were super professional and gave me a quote of just $130 to fix the problem without needing to buy any parts. For comparison, another company had quoted me over $400 for labor and parts. They even cleaned the back of my fridge. They're a family-owned business and come across as very honest and trustworthy. Definitely recommend them!

Excellent service great price. Alex and Alex are honest and dedicated to the perfection of the job…read more If you need a water softener installed, a washer/ dryer cleaning or anything else that they I highly recommend this honest LOCAL company. One and done! Thank you so much Big Sam Appliance for your much needed help. We will be using you if we have any issues with any of our appliances in the future.

My name is vishi and we ordered dishwasher on June 4th 2021 and it came on July 14th 2021. The…read moredishwasher was awesome and Laura Greco was awesome too. We put in the first load of dishwasher on July 14th and it runs superb until now. The only reason I am giving a 4 point star instead of 5 point star because it took longer than expected but I give the benefit of the doubt that it was Covid 19 where everything has slowed down. i also got tired of begging the location by asking them when will it come. It was also embarrassing for me and for them, specially when it wasn't their fault and mine. The other reason is there was a very minor dent on the side for which I couldn't even see it but still barely seen, and I am not calling the office again for an additional discount considering it took longer because of pandemic reasons, but other than that superb service from staff and Laura who gave me a discount and we will continue to do business for future. Awesome and good job APSCO appliance, Keep it up

On hold music is about the most annoying available. Lady was just rude, We don't stock water…read moresofteners, click. Perhaps if she'd not been so curt she might have gotten an order for one. Off to find someone who appreciates customers.