Terrible customer service. I had called Ryan the branch manager of the Corona office to handle an issue with one of his LO's not performing. I asked him to call me to give me updates on the loan for my client. It's been 4 days and he hasn't called me. Very disrespectful!!!! He's the manager!!!! Maybe the company should let him know in a managerial position they are expected to handle complaints. He shouldn't be a manager if he lacks customer service skills. read more