I was attempting to schedule an interpreter for my client, but the receptionist refused, after…read morehaving refused my client the day before. The receptionist displayed a narrow-minded attitude, saying that they had never scheduled an interpreter before, so they couldn't do it, and that the client needed to bring their own interpreter or go elsewhere. The fact that my agency was willing to be billed for interpreter costs made no difference.

Jensen and Jensen's receptionist, Tristan, was extremely rude to me, making my overall experience…read moreat Jensen and Jensen very unpleasant. I had to reschedule a minor surgical procedure, because Tristan did not enter my insurance into the database correctly upon intake. When I called to inquire if my insurance had approved the procedure, Tristan abruptly cut me off and stated "it's not going to be covered, I'm taking you off the schedule." She then hung up on me and presumably took me off the schedule. My husband is employed through the Department of Veteran's Affairs and we have 2 types of dental coverage, Tristan entered only 1 coverage. I explained this to Tristan at intake and she seemed to understand this. Unfortunately, I had to have a representative from my insurance call her to explain and reconcile this matter with her. When I called Jensen and Jensen to inquire about rescheduling the procedure, Tristan was again very impolite and ended our conversation with a very condescending "have a nice day." I'm not sure what happens behind the scenes, but her negative attitude towards me is befuddling. It's too bad, because Dr. Jane Jensen and assistants were very kind, professional and attentive.

I am a long-time patient of St. Paul Dental Center and highly recommend them. Great staff and…read moredentists and easy to work with. If you live/work in downtown they are a great resource and place to find great care. No one "really" likes going to the dentist - but they are great.

My dentist, Dr. John Burnham, retired and sold his practice to these folks. I have been amazed at…read morethe high level of care I receive there. Just had a crown today, and the amazing technology they used for the temporary made the experience a whole lot more pleasant than I expected. I have been seen by Drs. Sass and Jensen, and they are both first-rate. All the hygienists and assistants are friendly and professional, also. I highly recommend!

Giving them only one star and that's only because Yelp won't let me give this place a negative 5…read moreand I feel disrespected This isn't a dental office, it's a social experiment on how far they can push you before you lose your mind. Calling them is like entering a black hole...your call goes in but nothing ever comes out. And on the rare occasion someone picks up, they either hang up faster than your ex or talk to you like you just asked them to donate a kidney. I swear they got the front desk staffed by ghetto mfs with attitude problems. Want an appointment? Too bad bro oh you want a call back? LMAOO.. you want basic human decency? Yeah alright. I've had better customer service from sketchy gas stations at 2am on University Ave! At this point, I wouldn't let them clean my cat's teeth, let alone mine. Save yourself. Go anywhere else. Literally anywhere!

I took my son by a teeth cleaning and the hygienist only greeted us but did not tell us her name…read more It felt rush, the hygienist spent 3 minutes cleaning my son's teeth. My son didn't open his mouth, but the hygienist did not spend the time to clean his mouth. She was more worried about flouride, which I declined. She then opened the tooth brush and had my son brush his teeth. After using the tooth brush, she just threw the tooth brush in a bag and gave it to us. This visit was more about productivity and rather caring about the patient. Do not go there if you are looking to get your teeth cleaned. The dentist was ok, but the clinic does not care about their patients. A visit should not be 15 minutes.

This office is fantastic! Had the pleasure to work with Dr. Johnson at the give kids a smile day!…read more She is very organized and had everything set up and ready to go for all of the staff volunteering that day! She made the process smooth as this was the first time helping at this office, (as I am a dental hygienist). Thanks for everything!

Great people working at this dental office same people for yearsThe Dr jennifer Marker Johnson what…read morea breath of fresh air.She truly cares for her customers price are good too.Great place to get some dental work done.You can Trust Dr Jennifer Marker Johnson for your needs.

Best dentist EVER! I switched from a cranky bunch and I…read morecouldn't be happier about my decision.

Just called as this clinic was listed as taking prepaid MA under Ucare. It all sounded good till…read morethey found out it wasn't the fancier "Blue" plan. Upon finding this out they all the sudden didn't have any openings. Don't list something that isn't true.

Love the awesome staff and holistic approaches. Pure Dental…read morehas kept my teeth clean, healthy, and cavity free for years! Additionally, Dr. Truong provides individualized care that meets my unique needs! Highly recommend!

I have been coming to Pure dental for many years. I feel the doctor and staff are so professional…read moreand the clinic decorations, smiles from the staff when they greet you, and the diligence work of Dr. Truong is very impressive.