Starting to lose my patience with this place. I'm tired of sitting here waiting to be seen. I'm…read morecurrently sitting in the chair writing this review at 10am..... my appointment was at 9am!!!!! They always have the same excuses "there's only one doctor today" or "We're a little short staffed today". HIRE ANOTHER DOCTOR!!!!!!! I'm literally wasting my comp leave at work just SITTING HERE!!!!

My visit never happened due to the fact That I did'nt call them back to verify my Insurance when…read morethe operations Manager thought I should have. My appointment was on a Tuesday I called to give my information on Monday at 1:35 and was told the the operations manger cancelled my appointment because my insurance needed to be verified before my appoint. Monday is before Tuesday last I checked I know that The insurance can be verified in minutes. So my questions was when was I suppose to verify "When she wanted me to? I work the same hours that they open and cant jump on the phone when she needs information being I think that my information is private and work in an office environment. When I made this appointment I told them the problem I was having and that it was painful so to cancel and not give me adequate amount of time to call in a day before seems to show a lack of compassion for potential clients. I think that this office needs to give a specific time that you NEED to call back before they cancel your appointment without communicating this to you, if I hadn't called I would have taken off just to get there and the appointment would have been canceled. Waste of my time and loose money. Mind you I took this date off so that I could make the appointment and be on time. If a medical office have this kind of rules I think that they should notify you when you make the appointment. I spoke to this location twice and was never told that they had to verify my insurance more than 24hrs. before the appointment each time I told them I would call them back when I could talk, I think a day before is adequate amount of time to verify insurance if not they may need to check their practices. So to the operations Manager find some compassion and understanding for the working people that can't talk on their personal phones while they are at work as I am assure that many of us can't get on the phone when we want to at work to discuss personal affairs. Don't forget that once upon a time you were where we are at. Compassion and consideration is important when working with the public and it's free. After reading other reviews I can see that there needs to be a shake up at this location. remember what goes around always come back around. STAY AWAY FROM THIS LOCATION.

These people promised not to do anything my insurance wouldn't cover. I made a big production of…read morenot wanting ANYTHING done that my insurance doesn't cover and they ASSURED me (multiple people!) it would be taken care of. They put it in writing, showing what they were going to do, how much it would cost, how much insurance would cover and that my co-pay was ZERO. It had my insurance plan at the top. So when they said it was covered, I believed them. IT WAS EVEN SIGNED! Then I got a bill for over $2,000. "Oh, we don't accept Medicaid, just your Medicare." "Yes, your insurance DOES pay for what we did, but we don't accept it, sorry about that!" They said they ran it. They said Aetna said it was a covered service. I disputed the bill with Aetna- yup, I'm on the hook for it, even though Aetna sent me a letter of denial and assured me I would not be billed. Do not trust these people!! I asked PLENTY of questions and was met with assurances all around. I'm on disability and now I have to pay them over $2,000 when I could have just gone somewhere else that really did accept my insurance. This should be illegal.

Been going for a couple years now. Best dental place I've ever been! Clean, professional, friendly…read moreand they take care of your teefs.

Had the best experience at Spencer dental ! Steven the hygienist was wonderful ! Everyone made me…read morefeel so comfortable my teeth feel so good and clean I'm so happy to have Spencer dental. Definitely recommend !!

EVERYTHING! I made an appointment for a cleaning and replace fillings, got my xrays no cleaning…read more Rescheduled for fillings. I also need meds for any procedure due to transplant. Got a message to confirm appointment. It is impossible to get through the office. You always get the answering service. I get to the office and my appointment was canceled even though I had been trying to call the office for 2days. I even had the answering service fax them. The doctor then reinstated my appointment I filled my paperwork out and then he canceled it. He wanted me to have a cleaning. I was there to get my fillings. The doctor from last visit told me I needed fillings first. HOW MANY VISITS DO YOU NEED BEFORE YOU GET SERVICE!!!!!! PISS POOR SERVICE!!!!

I came on an emergency visit: problem with an implant. This is the best place to, they treated me…read morelike a royalty . I was accepted here as a family member, the more to it this beautiful FAMILY gave me a ROYAL welcome. Doctors and All staff are very caring awesome wonderful beautiful people. Merry Christmas to you and Happy New Year . Love and Light to you my beloved Family !!!

I admit, I have not been to any dentist in some time. I came here on an emergency visit Tuesday…read moreafternoon based on Yelp reviews alone. Yelp was right, this place is stellar. I have been terrified of the dentist for some time. Kind of like the car dealership, you have a go-between who talks billing and insurance with you away from the nurse and dentist. It's discrete and comfortable without pressure. My nurse (dental hygienist) was Susan? Or Sandy? God she was an angel. She was so kind to me breaking down and upset and in pain. She made me feel so comfortable talking about stuff and offering anything I might need. My dentist was Dr Taylor who was incredibly knowledgeable and proficient. I got out what needed to come out and I even scheduled an appointment for regular maintenance later this month. I was made comfortable to be there, whether I needed nitrous or a valium, either are available. And they make sure you are physically comfortable with numbing. Mentally comfortable is hard, but true kindness shines through in the folks who work there. I got a kids "reward" (shark plushie) to hold while I had my procedure. When I left I got a "goodie bag" with full instructions on what I had done, extra gauze, and an emergency card. It's a little hinky getting in with the road construction on witchduck road. But soon as your turn on Grayson, by the church, it's there. There's an employee entrance on the witchduck side and another saying Ste 200 on the side, even though the dentist is Ste 100, this is the door you go in.

This dentist is hands down not only the best dentist in the area, but overall as a medical…read moreprofessional, he's exceeded all expectations and my experience with him has superseded every encounter with Drs and dentists since I've been in Virginia. He's personable and he listens and values your concerns. I never felt like he was just trying to take me through the wringer and get as much money as possible. The office staff are also kind ladies and the genuineness was unmatched. Highly recommend! Thank you for being amazing

Best dentist I've ever been to!! He is so gentle and kind. He explained everything to me and gave…read moreme his background, which I really appreciated. I need a ton of work and have a huge fear of the dentist but with Dr. Nottingham, my fears have went away. He is one of a kind. His office staff are so friendly and welcoming. They got me in next day. If you are looking for a great dentist who you can trust, look no further. I've found my hone dentist and will be spreading the word. Thanks Dr. Nottingham and staff. You guys made me feel welcome and gave me my smile back. For that, I'm forever grateful!

Hatcher & Frey Orthodontics has raised the bar when it comes to office aesthetics and customer…read moreservice. I was absolutely amazed at how beautiful their office was and how nice their office staff was. My boyfriend had an appointment to pick KO up his Invisalign and I just so happened to accompany him and I'm so glad I did. As soon as we walked in, we checked in at the front and the front desk associate was super friendly. We only waited a short time before being summoned to the back. As we walked towards the back through the hallway, I was in awe with how clean the office was and how nice even the light fixtures were lol. You can tell they had a great interior decorator. As he sat in the dental chair and was given his Invisalign, the dental assistant Ashley, was super informative. She explained everything in great detail and provided a 3D view on their computer at how his teeth look today and how they will look once the process is over. She answered every question we had and even provided some helpful insight. As we chatted along, we realized that we were both Yelp Elites so that made me even more happier. Before we left, we stopped by the bathroom and even the decor in the bathroom was absolutely gorgeous and it smelled really good. Overall, we had an exceptional experience at Hatcher & Frey Orthodontics and I would recommend their services to anyone.

Took my kids here for ortho treatment and waking into the office didn't seem like I was going to an…read moreorthodontics appointment. The modern decor and aesthetics is beautiful. They have a refreshments bar with water, coffee & hot cocoa while waiting. The staff are all so friendly and a pleasure to deal with. We see Dr. Frey and he has been awesome. He takes his time and he let us know the treatment plan and what's gonna happen at the next appointment and also tells us in advanced if it will be a long appt or quick. Helps me out a lot since I have to take my son during work hours. I highly recommend this orthodontics if you need braces or Invisalign or any treatment to get beautiful straight teeth. These docs are for you!! They also give a nice swag bag my kiddos loved it.

They are terrible!!!!!! Don't go there!!!!!…read more They take advantage of people to rack up your bill, do unnecessary things without asking you first, they take foreverrrrr and they suck!!!!

I can't believe the Great Service I get every time I visit this dentistry. They all treat me like a…read moreking they follow through on other procedures the way it's supposed to be done. They make sure that my pain is taken care of. I'm a big baby when it comes to pain and they know it. They are so kind patient and gentle and ask me how I'm doing the whole time the procedures being done. If you want to feel like part of a family, when having your teeth taken care of then go to vibrant smiles you won't regret it, I know I haven't.

Have been a long term patient of Konikoff Denistry in Norfolk and am now being told to reschedule…read morean appointment will take 6 months - even THEY are the ones rescheduling due to lack of hygienist the day of the appointment. Sadly am now having to find a new dentist.

Quality, friendly, professional, and caring staff and Dental personnel. They treat you well. They…read moreoffer clean sterile treatment areas, as well as the office and restrooms. I've been coming to them for many years. That's why I recommend them.

Every visit at the Foleck Center is just amazing. Dr Dano, Ashley and Heather are the most…read morethorough team. Great job!

I should have read reviews before I went to this dental practice. I went there for tooth cleaning…read moreand both the owner and ANOTHER DENTIST came over to me after they took $900 worth of x-rays, to say that I was missing a lot of bone, I knew that, but that I had infections in all my implants. I told the client of mine who's a physician and she said is anything hurt, I don't smell anything, are you aware of anything? The answers were no so I made an appointment with a dental professor whose client is my friend. She said I did not have any implant infections. I could maybe get 10 to 15 more years out of the top bridge so I don't have to rush to fix that but the folic center said that I had to do both The top and the bottom and they wanted $46,000 and to put me under for 5 hours. That was a no from the start!!! They bought the price down but I was not going to go back. I do agree that I have a lot of bone loss, I also agree that two out of the four implants on the bottom were not in the bone. I will go get bone grafts and another location and have a consultation in the upcoming weeks.