My son and I have been patients of this orthodontist practice for over a year. I am always…read moresatisfied with the quality of service. We are always greeted with a smile and treated well. They have several practices through out the Hampton Roads which makes it convenient. When I have to book a different location due to my schedule conflicts, communication between office managers never drop. I come in and they know exactly what we need. This is a great establishment and I recommend everyone for their orthodontic needs including Invisalign.

I came on an emergency visit: problem with an implant. This is the best place to, they treated me…read morelike a royalty . I was accepted here as a family member, the more to it this beautiful FAMILY gave me a ROYAL welcome. Doctors and All staff are very caring awesome wonderful beautiful people. Merry Christmas to you and Happy New Year . Love and Light to you my beloved Family !!!

I admit, I have not been to any dentist in some time. I came here on an emergency visit Tuesday…read moreafternoon based on Yelp reviews alone. Yelp was right, this place is stellar. I have been terrified of the dentist for some time. Kind of like the car dealership, you have a go-between who talks billing and insurance with you away from the nurse and dentist. It's discrete and comfortable without pressure. My nurse (dental hygienist) was Susan? Or Sandy? God she was an angel. She was so kind to me breaking down and upset and in pain. She made me feel so comfortable talking about stuff and offering anything I might need. My dentist was Dr Taylor who was incredibly knowledgeable and proficient. I got out what needed to come out and I even scheduled an appointment for regular maintenance later this month. I was made comfortable to be there, whether I needed nitrous or a valium, either are available. And they make sure you are physically comfortable with numbing. Mentally comfortable is hard, but true kindness shines through in the folks who work there. I got a kids "reward" (shark plushie) to hold while I had my procedure. When I left I got a "goodie bag" with full instructions on what I had done, extra gauze, and an emergency card. It's a little hinky getting in with the road construction on witchduck road. But soon as your turn on Grayson, by the church, it's there. There's an employee entrance on the witchduck side and another saying Ste 200 on the side, even though the dentist is Ste 100, this is the door you go in.

10 stars From the moment I arrived at London Bridge Smiles,…read moreI received an exceptional level of care. After anxiety caused me to cancel several appointments, Dr. Limberis, personally reached out to reassure me. When I finally arrived, she made a point of finding me, welcomed me with a warm hug, and treated me with remarkable patience and compassion. Kennedy, the dental assistant, was equally outstanding. She took the time to answer every question thoughtfully and ensured that I felt informed, comfortable, and at ease throughout my visit. Her professionalism, communication skills, and extensive knowledge of the practice were truly impressive. Chanel and the front-office team provided impeccable service from beginning to end. Every detail, including my paperwork and next steps, was explained with clarity and care. They made certain that I fully understood everything before leaving. This team represents excellence in patient care. Their warmth, professionalism, and attention to detail transformed my anxiety into confidence and excitement. I now look forward to continuing my journey with London Bridge Smiles and achieving the beautiful smile I have been hoping for. I highly recommend this exceptional practice. Love ya 2 life. Patricia Goff

I had a full set of dentures fabricated, with a few adjustments came out great. They back their…read morework up. These folks are true professionals and a credit to their profession . Do yourself a favor and try this establishment out you will be very pleased I'm sure.

Great office, very welcoming. Dr. Sachs was amazing. Would recommend and will definitely continue…read morecare here.

You can tell this place was intended to serve kids! I've never heard my 6 year old say "I dont want…read moreto go home yet!" at a dentist office. The team was patient and informative all the way through, one of our first comfortable experiences at a dental office.

I can not find the words that would describe the exceptionally experience I recently had at the…read morePretty Lake office. From Kevin at the front desk to Angie and Kristina the dental assistant. Dr. Allen worked her magic on my teeth and it was a long day with 5 crowns. I wish I had a before picture to show the transformation. I never smiled that much because of my teeth but after Dr. Allen and her crew finished I can't stop smiling! I even ask my friends and family if they want to see my new teeth! I would recommend this practice to any one who need a dentist. I can not say enough good things about this place. Harry Reich

Dr. Allen and Kristina are the zenith of customer service or care. I am not a fan of dentists, but…read morethey made this process pleasant and virtually pain free. The entire staff is professional, the clinic itself is beautiful and clean, and the entire process was seamless. I won't say I can't wait to come back (who would), but there is no anxiety as I know this team of great professionals will take care of me.

Today was my first visit. I am so pleased with the way I was treated, I now have a team I can count…read moreon.

Love this place! I came after being with the same dentist for over 20 years and was pleasantly…read moresurprised. Once I got to the back, the tech and Dr Cox were amazing! They were so kind, thorough, and explained everything simply. I was even able to get my appointments faster than expected; a huge plus! The office is clean and updated. The front desk staff could use a bit more spunk, but they were still helpful. I look forward o my next appointment.

Dr. Halsey, and her assistants Diamond & Katelyn(Caitlyn), DID A FANTASTIC JOB! I had a high…read morefilling, from a previous appointment. I called this morning, was seen same day, with no charge to get it fixed! Not to mention she TAUGHT ME HOW TO FLOSS! Yes, at 21y/o, I've discovered I was doing it wrong! She is the mother of teeth! This is THE BEST PLACE I'VE FOUND in the 757 BY FAR. You cannot beat their hospitality and complimentary comforts. I am forever grateful for Cusp, for always taking safe care of me and my teeth! Thank you!

Subject: Concern Regarding Appointment Cancellation and Lack of Communication…read more I am writing to express my disappointment with my recent experience scheduling an appointment with Cusp Dentistry. When I initially called to schedule an appointment, I provided the receptionist with all my information. I was told that someone would call me back after verifying my insurance and scheduling my appointment. Two weeks passed without a return call, so I contacted the office again. I had to provide my information all over again, and the receptionist proceeded to schedule an appointment for me. I then completed all the required paperwork within the requested timeframe, two business days before my appointment, believing everything was in order. On the day of my appointment, I called to let the office know that I might be approximately five minutes late due to a train. That was when I was informed that my appointment had been canceled because of an insurance issue and that the office had supposedly tried to contact me. I understand that insurance verification issues can arise, and I have no problem with the office being unable to accept my insurance. However, what I find unacceptable is the lack of communication. I was never notified of the cancellation by phone, email, or text. No message was left at my number or my husband's number. Had I not called to report my slight delay, I would have driven approximately 30 minutes to the office only to discover that my appointment had been canceled. This experience reflects a serious breakdown in communication and professionalism. After making two separate calls, providing my information twice, and completing the required paperwork, I reasonably expected to be notified if there was a problem with my appointment. My concern is not that my insurance could not be accepted; it is that my time was not respected and that I was not given the courtesy of proper notification. Patients should not have to discover that their appointments have been canceled when they are already on their way to the office. I hope management takes this feedback seriously and reviews the office's procedures for communicating appointment cancellations. Patients deserve clear communication, consideration for their time, and a professional experience from the very first phone call.

My kiddo got her braces done here. I will say that for the ridiculous amount of money that we paid…read moreI would have liked some retainers included other than the one set that our dog immediately ate. She was a complicated case so make sure that you get a thorough estimate, including the parts that may not be included by orthodontic care and have your funding set up prior to starting this endeavor. Everyone's process is different. I'm sure but we really enjoyed the staff here although there are a few quirks they were still very helpful and professional. I would recommend sitting with a nervous child and bringing a weighted lap pad. If that's something that you think might help your kid feel more comfortable and calmer This is a multi year process for us and a huge investment I'm glad it's over

The staff and doctor have been nothing short of amazing. Myself, and my daughter are currently…read morereceiving care here, and they are very respectful and honest. They provide options to choose from and allow you to choose the best one for you. My daughter has been receiving corrective care with a TAD appliance and braces for several months now and it has been a good experience. We have been to both locations. I'm unsure if this is the right page for them- because the picture doesn't show any of the current staff. But we have had great experiences here and really thankful we found them