I found Carrie under the "The Powder Room". She actually shares a space with someone else, but was…read moreunable to put in her details, so I'm glad she figured out how to add her own! So... I booked an appointment very last minute since I live in Oahu, and was in search for an eyelash technician in Hilo Area. First impression of her was that she was super sweet, she made me feel like I've known her for years. So come to the appointment, she was very attentive on what I was looking for, she showed me different photos on the length and style. She explained to me what she was doing and what was putting on my face. Carrie was very friendly and talking stories, but when I started to doze off, she tried her best not to wake me. She took her time and made sure my lashes were perfect. I was very happy with the results! She sent me details on caring for them and a little more about the lashes. I waited a little past the 10 days to write this review, I went on my Bachelorette at Disneyland so my lashes were in extreme heat and weren't taken care of too well. But they are built to last. I tried to brush them before bed and in the morning, and unfortunately, I love clean eyelashes, so I wash them thoroughly every night with an oil free gentle face wash (Cetaphyl or Purity). Even with the nightly washing, I believe I've only lost no more than 5-10 lashes since the 10 days. There's a few that are facing the other way,(which is normal & I sleep pretty rough) but they still look amazing! A lot of my friends complimented on how natural it looks. So I can't wait for my future relationship with Carrie. Definitely recommend trying her out! :)

The best service Ive ever had. I was skeptical because of location...She did a fantastic job and is…read morenow my one and only. Silk lashed, excellent expensive quality glue is used. I I've been licensed and a previous salon owner in the hair, nails, facial and barbering biz on the mainland for over 35 years; now an RN in the medical industry I am concerned with quality and perfectionism especially around my eyes-Carrie I would hire! and then give a raise. Michelle L. Miller RN

Exactly what I needed. The space was calm. My appointment started on time. The esthetician was…read moreprofessional, super nice & had a great vibe. The facial was amazing. The products were gentle. Everything felt great on my skin. The scents were subtle, not at all overwhelming. I will definitely make this my go to for facials.

facial was rushed and very expensive. When I got home I still had white crusts around my nose, my…read morehairline and under my chin from the mask. terrible

I'm 65 years old and have been wanting to get lash extensions for a while. Saphire is very…read morefriendly and I instantly felt comfortable with her. This was my first time getting lash extensions and I'm so happy with the results!

I have been seeing Saph for the past 2 years & I absolutely LOVE her !…read more She is truly talented, she gives me exactly what I want with what lash look I'm feeling, and on top of that the quality of her products are awesome! You cannot go wrong with water proof extentions ! Lol, she's easy to talk too, funny, and so down to earth, You'll feel super comfortable! This review is long over due but I wanted everyone to know she's the bomb ! I haven't gone anywhere else for lashes, I've gotten mega volumes with her,wispy,mix volumes, and I always leave happy with how it looks. Thank you Saphire for keeping me fabulous for the last few years She also did my brows and I absolutely love them as well ! Need to schedule a touch up soon !

The service was amazing one blessed day and experience here in Hawai'i Nei! Feeling thankful that I…read moregot to get in as a walk in! I appreciate all the love and care I received was. I came in with a design and I love the family who runs it! Okay almost two years later I cannot believe I'm only now finishing this review but I went back again and I felt remembered and so special! This time I brought my mother and daughter and I will be back! I cannot tell you the price for all of us was something I was amazed at God bless this business and everyone who blessed us today! I walked out feel like a lady with my toes did, nails done and I wanna tell everyone about my positive experience. I have tried many nail salons and most are over priced, dirty and not the best customer service. This place is the vibe, clean, amazing service and quality and the first set I got stayed on forever so I am excited that I went back and I have no regrets and I'm not leaving feeling regret over the price I'm leaving fully satisfied and so happy and feel so blessed. I really needed this Mahalo Nui Loa to King and his wife and family and to Jess!

I went in for a pedicure and it took more than 1 hour!! Nails kept getting messed up for regular…read morenail polish, seat was uncomfortable, and my friend did the exact thing except they wanted a manicure after and confirmed the appointment before getting there. Legit by the time I was done she had 3 people in front of her waiting to get their nails done as well! Lack of proper staffing and books appointments when they are already filled!!

The best for pedicures, also for cleanliness and a luxury VIP vibe!…read more Ari runs this business by herself a female boss! She is also a mother so her aloha spirit welcomed my daughter and I and she treated us like VIP!!! I'm sad that my set of nails did not stay on but my feet she still going!! I loved the privacy as she only does by booking no walk-ins! She also can get hang-nails out like no other!!! My daughter and I were impressed we have tried other places and we're disappointed by the dirtiness and the factory feel this place is nothing like others on the island this top teir establishment and I wish I had the money to go back when I do I will be coming here! My big toe was in bad shape and Ari was able to build me a nail! I have felt much better wearing my slippers now mahalo nui loa for the kindness you showed to my daughter and i!

I have been coming to Sue for over a year now and she is great! I get a gel pedicure from her every…read moremonth and she always does whatever design i want and it ends up beautiful. My mom and kids love going to her for manis and pedis as well.

Always enjoyed the atmosphere & the Mexican mocha as well as fresh homemade pastries & sourdough…read morebread

Julie did a spray tan on me last week and it turned out perfect. The tan looked natural, not…read moreorange. Will recommend her to others.

This place surely makes money REALLY EASY. I cannot believe some of the prices they have on the…read morewall. Its ridiculously overpriced for what they provide. I dont think its WORTH IT at all. This review is solely based on my experience on getting a lash perm. I get lash perm regularly and I know how it is done. I always get them done back home in LA, and of course, they always do a fantastic job. All my friends ask where I get them done and it lasts for so long, about 3-4 months!! I got here and the so-called receptionist isnt the nicest. Very unprofessional. I dont think she even knows what customer service is. She's not rude rude but shes rude because I felt it. The girl who did my lash perm, her name was Summer, if I remember correctly. I dont know is it because she does extensions more that shes not too expert on lash perm on she just doesnt know how to do it like a pro. My lashes literally look the same. Maybe VERY SLIGHTLY curled at the tip but its just my flat lashes with no curls. I was so shocked to see my lashes after she said she was done. Why? Because I didnt notice any change. When I got them done in LA, my lashes were like SUPER STRAIGHT CURLED UP that when I open my eyes, it would almost touch my eyebrow, literally. Well, my lashes are STICKY, GLUEY AND CLUMPED together. I dont know what the hell she used but it SHOULDNT be sticky like this. They usually end it with conditioner/oil and makes my lash look sort of 'wet' but definitely not sticky. When I told her it doesnt look permed at all, she said she left the perm agent for long enough that if she left it longer, my lashes would have fried. I'm laughing because she didnt even take an hour do to the whole lash perm. It usually takes 1.5 hours when I get it done. She obviously doesnt have any knowledge on lash perm I guess. I was so speechless how arrogant she was and I just left because I didnt want to argue. I should have left when I noticed how nonchalant the receptionist was. Wasted my money and time and got nothing back in return. I am going back to LA in 2 weeks for a week and Ill just get it done there. I am posting a pic with this review with the perm I got here compared to LA, so they can see what LASH PERM supposed to look alike. DONT COME HERE AND WASTE YOUR TIME AND MONEY. DEFINITELY NOT WORTH YOUR TIME. TRUST ME.

I strongly advise everyone against coming to this Salon…read more The entire staff from the hair dressers up to the owner Niki are dishonest and lack basic integrity. EXTREMELY bad customer service. They operate under the facade of professionals when in reality they are extremely greedy and unprofessional. They are absolutely a pleasure to work with when you are paying and pleased but as soon as they make a mistake the true reality of the their business practice becomes apparent. I personally had Kyrsti Ann Nelson work on my hair. She was uneducated in the treatment she provided for me. Not only was the treatment ineffective; my hair was damaged. She was extremely unprofessional when I explained my grievances to her. She lacks basic customer service skills. If you are interested is reading my full experience from start to finish please view the attached photos.