Always a great experience! Normally can book same day which is great for me and my schedule!read more

I went to get a massage on Saturday, after more than 10 years going to this place , couple of bad…read moremassages finally the last straw broke the camel's back, I made appointment for 60 minutes Thai massage, as always that I have been getting this massage for past 10 years, the lady started doing the massage and it was very low pressure, looked more like petting me, I asked her couple of time please put more pressure, I normally get Muslim to higher pressure for my Thai massage. She told me it's gonna cost you $20 more for more pressure, for Past 10 years NO-ONE ever told me it's cost more money to do more pressure. I asked her since when ? She didn't say anything, later I asked her for name and she told me why do you need my name, I said acetone I come in I ask for the name of the person attending me, she didn't say her name. At the end of the massage I came to pay and gave her my 10 times card stamp they do, and finally she had to put her name on the card , I think it's Kim. Older lady built, very mad face, anyway, I wouldn't want to go there because I can give my money to some other small business who actually appreciate my business, just wanted for entire to know, I'm not a bad reviewer , I normally our a lot of reviews, a bad review unless it really was bad,

Great relaxing place to let go of tension & all therapists are highly skilled & provide excellent,…read moreindividually focused treatment protocols for you!! AMAZING Relaxation found in their treatment rooms!!

Very disappointing experience…read more I was really looking forward to this appointment, especially as a busy mom who does not get much time to carve out for myself, but unfortunately this was one of the worst massage experiences I have ever had. My massage therapist walked in through the front door five minutes after my appointment start time, already putting things off on the wrong foot. During the massage, she asked if I wanted more pressure and I said yes, but the massage remained extremely weak and half-hearted, often using only one hand. I began to suspect she was distracted or not fully present. Eventually, I could not ignore the feeling anymore. I told her I needed to use the restroom, got up, and when I checked, she was on her phone actively watching something and she tried hiding her phone under the sheet. At that point, I walked out without finishing the service. I was so uncomfortable and unhappy that I could not take another minute. While the front desk receptionist was kind, she was having an open conversation with another massage therapist, loudly discussing her neighbor and calling him a redneck, which felt highly unprofessional and inappropriate for a spa environment. To make matters worse, the bathroom felt neglected. The faucet handle did not work properly, and there was a half used open water bottle with no cap sitting on the shelf, which was unsettling and unsanitary. As I was leaving, she told me that management would call me to follow up, but I never received a call. Overall, the space did not feel relaxing, calming, or professional. I left feeling frustrated and upset that my time and money were wasted. It is incredibly disappointing when you finally make time for self care and are met with such poor service and lack of respect for the client experience. I truly hope management addresses these issues, because this was not acceptable.

I had the most amazing experience here. My mom took me today for my birthday and we can't stop…read moreraving about what a gem this place is Ann was so warm and welcoming, greeted us with green tea and gave us hot stones in addition to our massages for free. It was such a relaxing and chill environment. Everything was spotless! Sherry was the best masseuse I've ever had. I had crazy knots in my neck and major shoulder tension (1st year of motherhood) and she worked hard on every inch of my body to be knot free. My body felt like jello after and I was so relaxed. She did the perfect pressure, constantly checking in to make sure I was doing okay. The sec it was over I already was mentally planning when I could back again. I'm so so happy I found this gem of a place. Thank you for the best birthday!! My mom also loved Juan, it was her first male masseuse and she was so impressed as well. We've been raving about our massages all day.

Probably one of the best massages I have ever had. The space was clean and quiet. The gal who…read moreworked on me did spectacular. She worked out knots I didn't even know I had. I saw my husband after his massage and wow, they did some work on him. He gets tension headaches from an injury and they did cupping and spent probably 45mins on his head/neck. If we lived nearby we would definitely make this spa a regular spot. They did offer a cup of green tea at the end of the massage as well.

Great experience with Eva and Tina. Place is clean and close to restaurants too. Great locationread more

Booked a couples massage on a weekday. The massage therapists were amazing…read more The room felt clean and the lights projection was cool and not bothersome. The not so good thing was that they didn't put us in a couples room and said it would be an additional $10, and my husband did not get the foot scrub which was part of our combination massage package. He also felt rushed by the massage therapist to start early while still undressing. However, as previously mentioned the massage itself was very nice and also appreciated the small bottled waters at the end. Otherwise, we would consider visiting here again if we're in the area.

had another wonderful experience at Balance Massage in Laguna Niguel, and once again they exceeded…read moremy expectations. This was my second visit, and the service was just as outstanding as the first. The owner is incredibly kind, welcoming, and truly cares about every client. The therapists are highly skilled, professional, and attentive, making sure you leave feeling relaxed, refreshed, and completely rejuvenated. The atmosphere is peaceful, spotless, and very inviting. If you're looking for a place that provides exceptional customer service and one of the best massages in the area, I highly recommend Balance Massage. I'm already looking forward to my next visit! Thank you to the owner and the entire team for another amazing experience. It was a pleasure taking a photo together today!

I booked a massage here through ClassPass as a birthday gift from my mom, who scheduled the…read moreappointment for me. While the massage itself was okay, the experience at checkout left me feeling extremely uncomfortable. As I was leaving, saying thank you and goodbye, the front desk staff stopped me in a way that felt confrontational and implied that I was doing something wrong by not leaving a tip. I was made to feel pressured and embarrassed, as if I were committing a crime. It was very uncomfortable. Because the appointment was booked and paid for in advance through ClassPass, I was not aware that gratuity was not included. Regardless, being pressured in that manner is not an appropriate or professional way to handle tipping. Tipping should be voluntary, not something a client feels forced into through intimidation. Unfortunately, this interaction overshadowed what was meant to be a thoughtful birthday gift and left a negative impression.

Jen is absolutely amazing! This is not like a Massage you've had before. She works alongside my…read morephysical therapist with sharing information and just focuses on the areas that I'm struggling with and it really helps! She's incredibly knowledgeable about Theraputic Massage and how the body Works, she's kind, professional, and has really made a difference in how I feel take a day.

I am so grateful for the work Jennifer does, and she does it so well. She is very knowledgeable…read moreand intuitive. He style is collaborative and respectful. She is a good coach and never judges. She encourages me to listen to my body, and do simple things to make it heal. I finally have found a massage that real works to heal rather than just spend money on candles and short term comfort. I leave her sessions feeling energized and positive about myself. Do something good for you. Really good and check out CTM.

Phenomenal experience every single time!!…read more I've been coming to Squeeze for almost two years now, and it's truly an incredible experience every visit! The therapists are top tier and offer an extensive range of modalities so that no matter what you're looking for, you will find your perfect fit! The lounge offers a hydration station with hot tea, spa water, and almonds to enjoy while you relax before or after your massage. There's also an aromatherapy bar with different relaxing scents for you to choose from to enjoy during your massage, all included! I highly recommend Squeeze if you're looking for a relaxing and restorative experience! I always look forward to my monthly massages here, and I know I'm always in good and healing hands:)

I've been coming to Squeeze since they opened and somehow never left a review-- that changes today,…read moreright before my 25th massage. Every single therapist I've seen here has been amazing. They actually take time before each session to ask what's bothering you and what you prefer, which sounds basic but makes a real difference. In all this time, I can count on one hand the number of times I've gotten a last-minute text about a schedule change. And honestly? As an esthetician, I get it. People get sick, schedules shift, and sometimes moving your appointment 30 minutes means someone else can get in who really needs it. I've never once been bothered by it. The atmosphere alone is worth mentioning. The waiting room is quiet and genuinely relaxing, not just aesthetically, but in the way it actually makes you slow down before you even get to the table. They always have hot tea and spa water available (usually cucumber, which I will never say no to), and some almonds to snack on. The whole space is consistently clean. It's one of those places where the experience starts the moment you walk in, not just when your session does. Being a member here has been one of the easier decisions I've made. Booking through the app is straightforward and quick, which matters when life gets busy. If you're on the fence about joining, just do it.

Come on yelp! There has to be 10 stars for places that deserve it!…read moreOk take my word for it maximum here is 5 stars but sweet and knowledgeable Savannah deserves 10 stars minimum (: I am a Dentist, have been for 24 years(don't try to guess my age! lol) Therefore back and neck pain after long days at work has been with me for a while now. I have been to world class massages, physical therapists, chiropractors, etc... even in Europe. Savannah is the most amazing holistic healthcare therapist ever that works magic with alignment and treatment of fascia knots and pain. Didn't even know this approach to healing my neck and back pain issues existed until my lovely hygienist who is always thinking of ways to make my life better, somehow found her online and booked me an appointment for an alignment treatment. I feel like a new person just after one session. Go check her out for yourself and spread the word we need her in our community

I have been seeing Savannah for over two years and can't say enough AMAZING things about her work…read more The first year was about getting my body reset and healing old pain and flare ups. I now only see her once every couple of months or so for maintenance because I am no longer in pain. Savannah is a master at her craft and I've never met anyone who approaches body work like she does. It is lasting! It is also so awesome that she is a one of a kind human and so compassionate. I have referred my boyfriend, my family and friends because I believe whole heartedly in her work. 10/10. Thank you Savannah!