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Montreal, QC

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RW&CO.

4.0 (1 review)
Open • 10:00 am - 7:00 pm

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Boutique 1861 - Petit coin de paradis !

Boutique 1861

3.8(25 reviews)
1.1 km•Quartier Latin, Milton-Parc, Plateau-Mont-Royal
•$$$

First i need to clarify that I made my purchase online so I cannot comment as to the in store…read moreexperience. However I was so impressed with the online experience I had to write a review anyways. So first I was very excited that the dress I was interested in was available in plus sizes - i used the sizing chart and because I was inbetween I sized up deciding if I needed to I would get it altered. if I didn't like it I could send it back because they have a solid return policy. I ordered the dress on a Thursday morning, paid for standard shipping and assumed it would arrive sometime next week since I live in Alberta. Imagine my shock when it arrived the NEXT DAY. Opened it up and everything was beautifully wrapped in ribbon with a beautiful note to boot. The dress is gorgeous - it will definitely need some hemming but I could not be more thrilled. I 100% will be buying from here again.

I went Sunday Oct 6th with my bridesmaids to look at wedding dresses & bridesmaids dresses. The…read moredresses are beautiful and well priced. but the lack of customer service made the experience less enjoyable. I found a few staff members had attitude. I was ready to drop over 1000.00$ for my wedding dress & 5 brides maid dresses and they didn't seem to care. waiting almost 25 minutes to check out, and the cashier wanted to give me the sample dress without a garnet bag... the dress was worn multiple times and not so white anymore. I asked if I could get a new one as she rolled her eyes and walked away to get a brand new one. again the prices are good, just don't have high expectation for customer service.

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Boutique 1861 - Long dresses

Long dresses

Boutique 1861 - Such beautiful decor! It makes me want to shop!

Such beautiful decor! It makes me want to shop!

Boutique 1861 - Cute macarons!

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Cute macarons!

Boutique 1861

Boutique 1861

3.5(30 reviews)
2.0 km•Ville-Marie
•$$$

************Changing my review of Boutique 1861…read more I originally gave this company a 1 out of 5 stars, due to a situation, which I've detailed below. Now, I'm giving this company a 4 out of 5 stars because I've spoken to the Manager of the boutique and I'm quite satisfied with our discussion. I will place an order with them in the future and once I've done that I will further update this post to reflect my experience. ********************************************************************************** I really wanted to like this company. Their dresses look beautiful and I was truly very excited to get my new dress in the mail. I've read that they come in these beautiful boxes and that their clothes are really quite nice. So I don't comment on their clothes, because I didn't get mine. But I can comment on their costumer service. I had purchased a dress on Sunday (Easter Sunday) and by Tuesday I was sent a text message that my purchase had shipped (whoohoo!). On Wednesday I thought I'd check to see how far along it had come but the Canada Post # was incorrect (I put it into the Canada Post tracking field and it said that the # was wrong). So I spoke with Melanie about it and she said that they actually didn't have my dress anymore and that they had made a mistake. I was super disappointed because: A) They charged my credit card B) They sent me a faulty Canada Post tracking number C) And I had to contact them three days after my order to get this information (They say the dress will take 1-5 business days to get to your address). When I asked for a discount code on a future purchase (because I was still interested in trying the company out) they said no. I was a little confused because this was truly their mistake and as a new costumer, I thought they would be more sympathetic. Anyways, I've uploaded the entire conversation thread to this review. You can read it for yourself. Oh and at the end of the conversation, a new rep comes into the conversation, Miriam. She says that there is nothing we can do and actually they require 1-3 days to box the item and then it gets shipped out. Which doesn't make any sense because why was I sent a shipping # at all then? Instead, I was sent a shipping number and as a result, I assumed (like most people would) that their order was on its way. Unsatisfied costumer.

Cool little shop on St Catherine pretty sure it used to be in the mall under the movie theater but…read moreI could be wrong. The store it's self has a really great vibe and nice girls working there. They do have a website but it's not the best so always best to come on by or even call if you have something in mind. What caught my eye today was the Barbie in the lingerie never seen a sexy Barbie before I'm for it. Hope to see more fun store front creations on my next passing by.

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Boutique 1861
Boutique 1861
Boutique 1861

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RW&CO. - menscloth - Updated October 2026

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