We bought a 2025 Forest River travel trailer from them 13 months ago. After 4 months, the solar…read morecontroller stopped working. we were told we would have to bring the whole camper in for them to review it. The part pops right out, but I have to move the entire camper off our seasonal lot? Then, we found water on the floor. At first we thought we had accidentally spilled something. Nope, turns out the roof leaks! Three weeks out of warranty! Today, the door lock broke! They need to sell better quality trailers or be prepared to offer better repair services!

Great staff and fair pricing. They offer a more personal buying experience. You won't be…read moredisappointed!

After driving back to Ohio on the bone shattering I-75, noticed the smell of propane when we were…read moresetting up camp at East Harbor State Park in Ohio. Called up this camping world and were able to get in two days later. They did an excellent job of diagnosing the leak and correcting it. Was a line that went to our outdoor grill. Looks like we'll be using 2 pound propane tanks as they needed to cap the line. I really appreciated Christina and the team of technicians that worked on our home! Thank you.

This is a true story…read more We took our RV to this service department for a shower pan replacement. During that repair, they cracked the top half of the shower surround, which they were supposed to replace. One month later, we have simply been told, "Sorry, it's still on order," leaving us to deal with and complete that repair ourselves. Even more seriously, during the shower pan replacement, the drain was not reconnected. We unknowingly took approximately a 20-minute shower, sending an estimated 60 gallons of water into the basement/underbelly of our RV. This resulted in multiple trips of approximately four hours each way, significant time away from work, and an enormous amount of stress trying to make sure our RV was properly inspected and repaired. Because our factory warranty had only about three weeks remaining, we made one very simple request: stand behind the consequences of the drain they failed to reconnect for one year. Water-related damage does not necessarily reveal itself immediately, and we wanted reassurance that if a problem related to this incident appeared later, we would not be left paying for their mistake. We did not ask for money. We did not ask for anything beyond them standing behind the mistake they made. I was then told our situation was being "escalated" to a higher level and that someone would contact us within two or three days. It has now been a week, and we have received zero response from anyone regarding that escalation. Unfortunately, the problems did not end there. When we later arrived to pick up our RV during heavy rain, the main entrance door and a basement compartment door were left open. There was standing water inside, and it took four bath-size towels to dry the saturated areas. Mistakes can happen. What matters is how a business responds when they do. This could have been an opportunity for the service department and Camping World to take responsibility, communicate clearly, and restore our confidence. Instead, every additional incident--and now the complete lack of response to an escalation--has made that confidence harder to restore. We sincerely hope our experience leads to improvements in workmanship, quality control, communication, accountability, and the procedures used to protect customers' RVs while they are in this dealership's care.

Nice salesman and nice guy show showed us the camper. The rest of the experience was a disaster. We…read moreweren't told there was roof damage. They offered to "fix" it but we decided to take it to a place we trusted.

I I Purchased my Rockwood camper from these guys less than a year ago. I would call them on the…read morephone to ask him for information and they gave me bare minimum. They tied on the cover to my propane tanks and it blew off hitting another car. Replaced it with a flimsy vinyl one, not what it came with...They would not give me a copy of my receipt for purchase of this camper. Do not bother using these people. They will be nothing but a headache. They have your $ then don't care...

These guys are awesome! I had an "incident" with a very expensive Girard awning. Julie and Kendra…read morehelped order a new one and installed it even though they hadn't worked with this brand before. Thank you for nice reasonably priced work completed on time. You have also removed much worry and stress. Very nice folks, been around since 1954. You have gained a customer for life.

John over in automotive is great guy and knows what he's doing. Great prices and all around great…read morepeople! I only bring my vehicles here to get worked on and I highly recommend!

Best RV service in town!…read more Just asked for the Service manager Robert has 30 years of experience..

From the owner: Reineke RV, with locations in Toledo, Tiffin and Lima, offers both new and used folding trailers,…read moreexpandable trailers, travel trailers and fifth wheels from Starcraft and Flagstaff. Genuine parts, installation, maintenance and repair is available at both Reineke RV locations in their full service facilities. Reineke RV is a family owned and operated dealership, that takes great pride in customer service before, during and after the sale!

Bought 2 Travel Trailers there, excellent service - great sales and maintenance staff.read more

From the owner: M and M Camping Center prides itself on selling quality new RVs including a full-line of…read morerecreational vehicles manufactured by KZ. KZ models include the Sportsmen Classic Travel Trailers- 13 feet to 20 feet and models under 2500 pounds, Sportsmen travel trailers- a great value offering models with four-bunks,Spree Escape- lightweight travel trailers with tip-out bunks expanding sleeping spac, Spree Connect- the perfect travel trailer with family amenities, Spree- well designed with smooth interiors and a total aluminum frame, Durango fifth wheels- lightweight and beautifully appointed, Durango Goldrush fifth wheel-featuring wide-body construction and increased livability, Stoneridge fifth wheels- spacious designs and elegant decors that enhance extended stay travel.

An excellent buying experience. No games, the lowest price we found nationwide, only $100 dealer…read moreprep fee (for the temporary license), high profit dealer add-ons were never offered, and the Winnebago Travato was delivered spotlessly clean with everything in working order. Paperwork took about 10 minutes. We were also impressed by the thorough pre-delivery inspection and orientation prior to taking delivery. HIGHLY recommended.

Had our hot water heater replaced in the camper last year and when scheduling the appt told them…read morewhy it broke and that we were new to the whole rv thing. The parts and service person wasn't very nice on the phone back then and still wasn't when we told them it happened again. Anyway when we picked up the camper new water heater installed no manual was given with it nor instruction on winterizing which I know isn't required but they freely gave after it happened again and was gonna cost another $800+ to fix. Never mind the first fix cost $1000 due to a pressure test blew a ring on the toilet which they fixed without us giving them the go ahead. Won't be taking it there for service again knowing it's our fault that it needed fixed again but the customer service was just shotty from the start. Only reason got 2 stars is because the guys fixing stuff were very nice when I talked to them about what happened.

CLOSED for the past 3 years!!!…read more Beware - an Internet scammer is pretending to be Walters Travel Trailers and/or Walters RV...!!!

Very bad business practices. Salesman sold a trailer right out from under us. We made 4 trips…read moreout there intrested in the same trailer, each time there was a reason why we couldn't finalize sale. Finally, he said he call the next day and we could sign papers. Next day, no phone call, we called and got the owner involved, camper had been sold to someone else!

First Time buyers We just bought 2018 Jayco Jay…read moreflight265RLS First off the Sales Representative Charlie and Business Manager Kiel the were very nice helpful respectful in every possible great job guys. This young lady I thank her name is Sara that did the walk through and show us how to work every thing and what it was for did a wonderful job showing us every about our trailer, any questions we had she answered them. she even showed us every thing we would need to set up our camper once we got it. Upon inspection of our 2018 Jayco Jay Flight 265RLS. We did find a few things wrong there is a chip in the counter also where the counter is joined together behind the stove there is a gab in the counter top where the meet on both sides and over time if water or moisture were to get in there it would warp also the trim around the counter was coming off. the sink has scratches in a few places Sara told us that every thing would be fixed I told her that I want a new counter i did explain to that is a new trailer and I did not want it fixed but a new counter top and for every thing to be sealed. that I would not except delivery of our camper unless every thing was done and done right It is a brand new camper and there should be nothing wrong with it. she said she would see what could be done. We have not even used it yet so no reason for the scratches on or in the sink or a the counter to be chipped. None of that is her fault she did not build the camping trailer. It is Jayco's for not inspecting there product be for they send there camper to dealer ships to sell them. Also the dealer ship holds some responsibility too. Let see what happens and if it gets fixed and done right.

DONT BUY A USED RV HERE!! I purchased a used Motorcoach here in August of 2021 - and learned some…read morehard lessons. Justin was my salesperson and he seemed very nice and helpful. I was really excited to make my dreams of getting on the road a reality. Justin said there had been a roof leak - it looked minor to my untrained eye - and he promised it had been fixed. It had not. I brought the rig back a few weeks later after a major rain and the ceiling in the rig got worse and was clearly holding water - yikes is right! The service department said they fixed the leak on the roof - but I was told that they don't do interior ceiling panels - so nothing was done on the inside of the rig. Here we are December and I finally took matters into my own hands - and took down the ceiling panel only to find - mold, standing water and an active leak still. Here are the lessons I learned - that I hope help someone else: 1) Insist on taking your potential purchase to a mechanic to check it out 2) insist on a test drive - outside of the parking lot (that's a whole different review) 3) Don't buy an RV if the word "leak" is used at all - even if they promise (more than once) that it's been fixed 4) And don't take the salesman's word for it - get it in writing Better yet - go somewhere else to buy an RV. This is very disappointing and disheartening=