Junior and Cody replaced our aged sliding door in our walkout basement to our garden today. They…read morecompleted the job in a few hours leaving the work area spotless. They were both professional, courteous and answered all my questions. Junior even found that the original sliding door (that was installed by the original builder years ago) was set too low to the ground which is why it was always getting wet over the years resulting in warping and rusting along the bottom. He fixed the issue on the spot raising the level of the new sliding door. My wife and I couldn't be happier with the work. This is a family owned and run business who take pride in their work. It was a pleasure dealing with every member of the family from the beginning to the end. I would highly recommend them to anyone who needs door or window installations.

They were randomly closed when I stopped by the showroom the first time, but the second time, I was…read moreable to order. Very limited selection. One door option and one handle type. The process from order to installation was 7 weeks. I absolutely love my new door! It's beautiful & seems to be sturdy. The installation looks neat and professional.

Very friendly and helpful folks. They didn't have what I needed but were willing to research…read more Refurbished 1940's Ford truck in the showroom is a nice conversation piece. Go here to look at kitchen and bath layouts, doors, hardware, deck materials, crown molding, etc.

As good as it gets and you will pay for it as well, but this place is AWESOME if you are doing…read moresomething to your living space. A contractor mentioned using this place as a resource and I have to tell you, you will never be so excited over hinges as you will after a visit to this place. Yes you can go to Home Depot or Lowes but the people here make the difference. First of all the customer service is EXCELLENT. After being ignored at two consignment shops, I walked in here with NO self esteem. Inside of 10 minutes, I learned more about interior doors than I could care to know. I was given catalogs with all the options I could hope to have and without asking, I was given prices from least to most (without asking. Note to sales, the customer doesn't want to have to ask the price but you KNOW that's one of the three things they want to know). That is customer service! Without judgement, the sales clerk showed me hardware for the doors I wanted and told me which was the least expensive and which was more expensive and explained WHY. Now, I know what sales is about, but you know you're not going to sell door hardware by making your customer feel crappy (that only works for women's cosmetics). Anyway, I walked out of here feeling totally stoked about doors and hardware and they have kitchen and bathroom porn too. I ran into another couple who were returning to buy some interior doors too. We had a grand time at the door display. Kudos to Tagues. Clearly, they know how to treat their customers and even people like me who are not customers yet.

These guys not only installed a rock solid front door in my home, but repaired flaws found in the…read moreoriginal frame at no extra charge. They were courteous and respectful, and cleaned up completely post project. You would never even know they were there. I would highly recommend Spring House and plan on using them again in the future.

In 2019 our 12 y/o Marvin sliding door was not sliding properly. We contacted Springhouse for…read moreassistance even though it was builder installed. Walt came out and immediately assessed the problem, ordered the parts needed and fixed the door. Today he came out again for the same issue. This time the door only needed an adjustment which he showed us how to do. He also helped us with an issue on an Anderson door. We can't say enough about the friendly, knowledgeable service provided--thanks so much Walt!

If you need anything windows/doors related, call Constantin. He was super responsive to my quote…read morerequest via email and gave us a thorough quote, explaining what he thought would be best to get done. Within the month, he was at our house for two days replacing all the casings on our upstairs windows. He worked diligently and impressively finished a large project over the course of two days. With that, the quality is impeccable and we are so impressed with his work. I wish I had more work for him. Don't hesitate to reach out to him, you won't be disappointed.

Constantin (sometimes, "Konstantin") is an extremely reliable - honorable, even - worker. He shows…read moreup for estimates with a seriousness of purpose. He evinces confidence without displaying arrogance. Once he quotes a price and proposes a date to do a job, he sticks to both. The storm-door replacement that I needed would take two men a half day to complete, a contractor told me. Constantin/Konstantin did the job himself in about two hours. The new door has superior fixtures and features to the old one. And it has been installed so carefully that I expect it to last for a long time. It's rare to find a craftsman who does just what he claims to - and for a fair fee.

Invoice #11735 Team…read morehas been very professional. Fixed my sliding door and it's like new again. Reasonable price

Needed glass replaced on one side of a sliding patio door. The estimate was higher than the cost of…read morethe whole door.

Great customer service, excellent work. Highly recommend. The h work fast and efficiently. 15…read morewindows installed in two days. We could not be more pleased with the results.

I used Smart Shield to replace all the windows in my 101 yr old house (23 windows total - basement,…read morefirst and second floors, and attic) as well as my front storm door. The windows and door all look great and are a huge improvement over what was there previously. Robert was incredibly helpful with figuring out what I needed and answering tons of questions for me (as I evaluated ten companies and rated them all to determine who was the best one for the job). Smart Shield came out on top and did a great job! The installation guys were all incredibly nice and polite, especially Steve and Jimmy who came back on Saturday to finish after storms on Friday kept them from completing the job that day. I am incredibly happy with my new windows which are all clear and open and shut so easily that I have to remind myself not to push them too hard. My neighbors were so impressed with the job they did (and my spreadsheet evaluation) that they hired Smart Shield to do their windows as well. I highly recommend these guys!

Had 11 windows replaced. The service was excellent from start to finish. Everyone with the company…read morewas attentive, helpful and friendly. The installation went smoothly even with the snow and ice on the ground. My new windows look great and the price was very reasonable. I would definitely recommend!

4.5 stars, rounded up because of their customer service. Everyone I've spoken to along the way has…read morebeen professional, courteous, knowledgable, punctual, and forthcoming, from the folks who answer the phones to the sales rep to the installers. Really, everyone was a pleasure to work with. We called, they answered, and we got an appointment promptly and smoothly. Our experience then continued with Chris Burton, who answered all of our questions and was very communicative. He gave us a price for our two bow windows that was less than the other local company we got a quote from, and with a better warranty, and he seemed a lot more invested in our business than the other guy. We ended up asking them to do two bow windows, an additional five bedroom windows, and our back door, which was falling apart. Mike came out to measure and he was right on the dot, time wise. Their estimated lead time of ten weeks or so was about right, and then Mike and his team (Travis, Cash) came out to do the install, which they completed in a few days. The windows look great! And they seem quieter and way more insulating than the old ones. Hopefully they stay that way for a long time. My only minor complaints are that the guys trampled my flowers a bit and also gave us bow windows that are "deeper" than our old ones (they stick out past where the old ones ended). As long as they don't fall out or put strain on my house, though, I'm actually kind of enjoying the deeper window because I can fit more houseplants there. It does look a bit funny though (see photos). Also, we opted to stain the wood trim around the windows and the guys were kind enough to install the wood, wait till we'd stained the pieces, then come back to do the last bit of caulking. My dad told me, "If you already paid them, they're not coming back," but he's apparently never worked with a company like Thermal! Also, Danielle, their scheduler, was very responsive and fun to chat with. Overall, it was a great experience, and I'd recommend them to anyone looking for an honest company with good prices.

This place has been around for years...a lot of'em! They are efficient, well-priced and honest!…read moreIt's a family owned business which is way more appealing than going through a larger corporate company. They do everything from doors & windows to kitchens and so on, I'm happy with the service and will continue to be a customer!

From the owner: Fabrication of Commercial FRP doors, and Entrance Systemsread more

forget about warranty, they now advertise it openly but good luck getting service. they use subs,…read moreours were from out of town. so many issues from damaging the driveway, broke window, oil from trucks leaked every day, changing the job requirements on site with no adjustment in price, wrong size gutters, roof shingles not secured, caulking missing, after the job leaks. i would not use them or recommend them.

ok I'm going to start with the positive . Great products and great installers!!!!…read more Now to the negative . Had the designer come out to he house in May of 2022.Measured doors we picked out doors etc. Put down the deposit. was told doors would be ready in September. September comes no call from Chapman. I call them with no response at all. The customer service and response from Chapman was awful a zero. Finally get a date for installation which ends up to be December of 2022, 3 months after I was told doors would be in. after many calls from me to set up install no calls from Chapman ever . They come with the door finally and the door was measured wrong by the designer. They have to order a new door. Installer said he was supposed to have come out and measured again before doors were ordered which never happened. Installer was amazing. New door comes in of course I had to call Chapman they never called me to tell me doors were in. Scheduled a date again . Chapman screwed up installation date a few more times. Today Chapman finally came out to put the last piece on the door . Products are very good and our installer was excellent!!! Chapman customer service and support was awful. They never called me I always reached out to them. Never confirmed appt . Not sure I would ever use them again