My experience at Marble Valley Eye Care was nothing less than exceptional. The staff, no matter…read morewhat their position or function, is pleasant and professional. Seldom has such a high level of confidence and trust been gained so quickly. The patience and compassion they show is uncommon amongst busy practices. They set the bar for all health care facilities, period.

Staff is wonderful and efficient ... building is clean, open and easy to walk through ... care…read moreand communication at the Eye clinic is wonderful.

Updated review: I have two insurances and both of which cover refraction tests. I recently had an…read moreappointment at Central VT Eye Care where I had to pay $50 for a refraction test. There's an old receptionist who thinks she's above everyone that comes in and has a sign on the counter stating that $50 will be due at the time of service for prescriptions, refractions and other services and that your insurance won't pay. She really should take that sign down as it is not only wrong but it's fraudulent. Most insurances pay for 1 routine eye exam per year. Eye exams include refraction tests. It is a test that determines if the patient needs a pair of glasses. I had to pay $50 in order to leave. I received a rather snotty response when I explained that I have two insurances and was told that because I didn't have Medicaid listed as my primary insurance, Medicaid wouldn't pay for the refraction test. (Medicaid is never listed as primary unless you don't have any other insurance whatsoever. At that point, it would be your only insurance, irrelevant of primary or secondary) After stating that I would've liked to have had that explained to me before the appointment, the old receptionist then smiled and tapped the top of her little sign that stated the insurance thing, like she won a prize. Disgusting woman. Not only was she 100% wrong, I later found out that my PRIMARY insurance, United Healthcare, PROVIDES COVERAGE for refraction tests. So BOTH of my insurances would've paid that fee. After much research, I demanded them investigate why it was that I had to pay that money. 10 minutes later, I got a refund receipt. That only happened because they knew they were wrong to have charged me that, not because I was insistent or persistent. Know what your insurance does and does not cover. United Healthcare and VT Medicaid both provide coverage for refraction tests so if you have both of those insurances, make sure you tell that old receptionist that no, you will be billing my insurance and that you should probably take that foolish sign down before a lawsuit is brought against her and the practice. It's fraudulent to bill someone for something insurance already pays for. If you already paid the $50 and have not been refunded, call your insurance company to make sure Central VT Eye Care wasn't paid a fee for the refraction test. If they were, Central VT Eye Care would be guilty of insurance fraud because they then would've been paid TWICE for a service that insurance already paid for. Another receptionist, probably better suited for shelf stocker at a farm store, told me that they used to bill for refraction tests. So they just simply didn't want to have to do the paperwork anymore. Protect yourselves, nobody else will. I got the money back, not everyone else may be so fortunate to research the way I did to make that happen. Most just pay and go about their day. Very fraudulent, Central VT Eye Care.

From the owner: Central Vermont Eye Care was incorporated in July of 2006. Since that time, our mission has been to…read moreprovide the highest level of service to our patients in a caring, comfortable atmosphere. To achieve this mission, we are committed to utilizing the latest proven technologies to ensure that the people of Rutland and its surrounding communities receive an unsurpassed level of care. We employ a team-based approach to eye care, with each member of our staff focusing on his area of expertise. Whether you have a serious eye condition or just need a routine check-up, we are committed to helping you preserve the best vision possible. To learn more our practice, please feel free to explore this site

I was referred to Dr. Webb from co-workers. You cannot ask for a better experience than they…read moreprovide at Dr. Webb's. The exam was thorough and conversational and was relatively quick. Following the exam, I met with Lori who gave me some options for frames that she thought I should consider. I did some research on some Oakley frames prior to my visit and ended up choosing a pair Lori suggested that I had written off earlier. I highly recommend Dr. Webb's office for all your vision care needs.

From the owner: Our goal is to offer the most comprehensive and advanced eye care available by providing state of…read morethe art diagnostic procedures and treatments of a wide variety of vision problems as well as eye diseases. From simple vision correction procedures to treatment of eye diseases to eye emergencies Dr. Webb has the experience, the training, the advanced technology and the caring attitude that has made us a leader in the field of total eye care. At our office you will find a caring attitude and a deep commitment to providing our patients with the education they need to make informed decisions concerning the health of their eyes. Toward that end, we take the time necessary to answer all your questions and address any concerns you may have before prescribing any lenses or treatment procedures. The office is also well-stocked with an extensive display of the finest eyewear from manufacturers such as Oakley, Gucci, Jimmy Choo, Carrara, Kate Spade, Fysh and more.

Office staff is very professional and efficient. Very helpful in straightening a bent frameread more

I read another review where it states the office staff is unfriendly. I have to say that is a…read morepretty good assessment. The doctor is okay and I liked him more when he called me back to help me replace my glasses after the dog chewed mine up even during this COVID stuff.. so I was pretty happy for that. Unfriendly staff members are NO fun.. in fact, I almost mentioned it to the Doctor, telling him he could be losing many patients. I have worked for docs my career as a biller and a front office staff person. Friendliness and empathy are so important. I have to giggle though.. the lady that does her eyebrows like Joan Crawford is like whoa! I would refer anyone to Dr. Del Bianco. The staff actually gets friendlier the more you go... lol. Also, I am friendly to people whether they are to me or not. It is all about how I want to be treated. Never know if maybe they had a terrible morning or a disaster.. who knows why people aren't as friendly as others. Probably lack of Jesus.

I went to this LensCrafters because my regular guy was not available for a contact refill Rx. The…read moredoctor was not very personable and when I went to pay, a woman was on the phone (obviously personal) and kept me waiting for about 5 minutes. Going back to pick up the contacts, and two women are at the desk - one on the phone and the other one filing her nails! Seriously?! Not again.

After years of going there, I realized it was not worth it. I always had a problem with their…read moreintake person and process. Way too cu.bersome for an annual visit for contacts. Don't mind paying to get my prescription updated, but make it simple. Also, 45 minute drive was not worth it.