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    Webb Scott OD

    5.0 (1 review)
    Closed Closed

    Services - Webb Scott OD

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

    Webb Scott OD Photos

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    10 years ago

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    Central Vermont Eye Care

    Central Vermont Eye Care

    1.0(1 review)
    1.7 mi
    Established in 2006
    Free estimates

    Updated review: I have two insurances and both of which cover refraction tests. I recently had an…read moreappointment at Central VT Eye Care where I had to pay $50 for a refraction test. There's an old receptionist who thinks she's above everyone that comes in and has a sign on the counter stating that $50 will be due at the time of service for prescriptions, refractions and other services and that your insurance won't pay. She really should take that sign down as it is not only wrong but it's fraudulent. Most insurances pay for 1 routine eye exam per year. Eye exams include refraction tests. It is a test that determines if the patient needs a pair of glasses. I had to pay $50 in order to leave. I received a rather snotty response when I explained that I have two insurances and was told that because I didn't have Medicaid listed as my primary insurance, Medicaid wouldn't pay for the refraction test. (Medicaid is never listed as primary unless you don't have any other insurance whatsoever. At that point, it would be your only insurance, irrelevant of primary or secondary) After stating that I would've liked to have had that explained to me before the appointment, the old receptionist then smiled and tapped the top of her little sign that stated the insurance thing, like she won a prize. Disgusting woman. Not only was she 100% wrong, I later found out that my PRIMARY insurance, United Healthcare, PROVIDES COVERAGE for refraction tests. So BOTH of my insurances would've paid that fee. After much research, I demanded them investigate why it was that I had to pay that money. 10 minutes later, I got a refund receipt. That only happened because they knew they were wrong to have charged me that, not because I was insistent or persistent. Know what your insurance does and does not cover. United Healthcare and VT Medicaid both provide coverage for refraction tests so if you have both of those insurances, make sure you tell that old receptionist that no, you will be billing my insurance and that you should probably take that foolish sign down before a lawsuit is brought against her and the practice. It's fraudulent to bill someone for something insurance already pays for. If you already paid the $50 and have not been refunded, call your insurance company to make sure Central VT Eye Care wasn't paid a fee for the refraction test. If they were, Central VT Eye Care would be guilty of insurance fraud because they then would've been paid TWICE for a service that insurance already paid for. Another receptionist, probably better suited for shelf stocker at a farm store, told me that they used to bill for refraction tests. So they just simply didn't want to have to do the paperwork anymore. Protect yourselves, nobody else will. I got the money back, not everyone else may be so fortunate to research the way I did to make that happen. Most just pay and go about their day. Very fraudulent, Central VT Eye Care.

    From the owner: Central Vermont Eye Care was incorporated in July of 2006. Since that time, our mission has been to…read moreprovide the highest level of service to our patients in a caring, comfortable atmosphere. To achieve this mission, we are committed to utilizing the latest proven technologies to ensure that the people of Rutland and its surrounding communities receive an unsurpassed level of care. We employ a team-based approach to eye care, with each member of our staff focusing on his area of expertise. Whether you have a serious eye condition or just need a routine check-up, we are committed to helping you preserve the best vision possible. To learn more our practice, please feel free to explore this site

    Webb Scott OD - optometrists - Updated May 2026

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