I will have a dilemma writing this review but I drove a long way and was very disappointed over what happened. Mount Dora is a delightul antiquing, New England style town located on Lake Dora. The downtown area is a gem! The town is beautiful and a definite must see. One of the attractions in the town is the Canal Tour. I guess one part of the lake has a hooded tree lined, canal that is labeled the most beautiful water way mile in the entire world. Ok, with a tag line like that ya gotta at least check it out, right ? Besides, they filmed the African Queen there so I was definitely in. When I got to town it was early so I had time to kill. I went to the, " 5 Yelp stars from me," Windsor Tea Room and shopped around in all the many glorious shops.
I received a call mid morning saying my tour was cancelled. By the time I listened to the call it was too late to book with the competitor. I missed the boat ( literally and figuritively I suppose-lol) by 20 minutes.The other company was cheaper and I hear a better tour too- Wahhhhh! Oh well. I was very upset since I was really looking forward to the tour and the bridge was closing the next weekday for rennovations. The person who answered the phone said the captain was walking around town trying to drum up business but since it is off season don't hold my breath.( Ok she did not use those exact words-lol) She did tell me she did not know if the boat would get to go out. I guess what happened is that a party of three cancelled. The boat can not go out with under 6 people. Not sure why since I have been on scuba excusions with just two or three people. The lady told me to walk over and see if the boat was leaving or not. I walked the block over and waited on the dock. I kept an alligator company. lol.
Ok, so here lies my dilemma. I know things happen at times so I hate to write a bad review. StilI, I think people should know this can happen. I also think they could have handled it a bit differently. Why does the boat need six people? Why did they not tell me this was a possibility over the phone before I made the long drive? ( I booked the day before), Why was I not offered a free or at least discounted return trip voucher? They did offer to book me on their next day 10am tour at full price. However, AAA advertised this company as a "Day Trip" gem. I was not staying the night in town. I am still sorely dissapointed that I missed the tour. With the price of gas these days I was not pleased that I drove all that way. On the positive side the captain did try to get more business which shows huge motivation. He was very nice and truly sorry. Also, I had the most lovely conversation with the young man who works there as a helper. He just graduated high school. What a superb sounding young man who seems to truly care about the place and his future. ("Teacher ME" says, " Yeah!" )
Thank God the town is sweet to visit so the entire day was not a waste. read more