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Rusticbuildco

5.0 (4 reviews)
Open • 9:00 am - 5:00 pm

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3 months ago

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4 months ago

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4 months ago

Spent a lot of time shopping around and I'm glad I chose them, my entry table is beautiful and exactly what I wanted!!! Thank you!

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Home Sweet Home Furniture - sectional sofa, coffee table and dining table set from HSH

Home Sweet Home Furniture

(130 reviews)

$

Very good service . Tony is easy to communicate with even after the purchase he backs his product…read morehelps with any issues arise. Reasonably priced as well .

HSH furniture sells high quality furniture at reasonable prices. I discovered this store while…read moreperusing Yelp and visited it several times to accumulate over $10,000 in furniture purchases. I'd like my review to be as objective as possible, so I will offer a pros and cons list of shopping here as well as a general recommendation at the end. This review is based on thinking and reflecting on my purchases for over a month. PROS: *The salespeople here are friendly and helpful. I worked with Ravi, and she stood by us for every aspect of the process, helping us coordinate furniture with our home and being patient and kind. She is very knowledgeable about furniture and will go out of her way to help. Loved working with her. *The furniture is high quality for the price. We also shopped around at other stores, including Living Spaces in Manteca and nothing comes close to the value and quality you get with HSH. *Their showroom is nicely organized, clean, and spacious. They take pride in their offerings and offering competitive pricing. I was able to successfully negotiate our purchases and am happy with the overall quality (with some minor exceptions). I purchased the extended warranty and haven't had to use it yet, but I was reassured the process is smooth should I need to do so. I will update this review should I ever need to activate it. CONS: *Their store is HOT and the air conditioning is set to around 81-82 degrees. I have never been in a furniture store that was so stuffy. Management should take note and cool it down by at least 5-6 degrees. *The delivery crew was RUDE and slightly unprofessional. They came into my house with their shoes on (no booties) right after we steam cleaned our carpets in preparation. When I asked questions or made suggestions, one of the guys responded with attitude. I didn't like that and it rubbed me the wrong way. *When I noticed some minor defects in the furniture (chairs were uneven at the bottom), a minor scratch on the vanity and the drawers were hard to open and crooked, I was told that it was possibly my kitchen floor that was uneven (for the chairs) and that the design of the drawers is not a defect but an asset for child safety. Well it turns out the chairs were the issue and the bottoms were not even. My wife had to rig it with some dollar store stoppers but our floor was not the issue. Fortunately, everything is fine now. I'm still skeptical that the crooked drawers on the vanity are a design defect. Delivery fees are steep, at $300 flat rate plus they charge per item to haul (I spent $160 to haul a sectional and table with chairs). It's only worth paying these fees if you are buying furniture in bulk. Not worth it for single pieces. CONCLUSION: Despite the relatively minor (but annoying) issues with the delivery and quality of a few of the items, buying furniture from HSH was an overall positive experience. Ravi was a fantastic associate to work with and I would gladly work with her again. She is very friendly and strives to ensure her clients are happy. As for the store management and delivery crew, they need some work! Make the environment more welcoming for clients by lowering the air conditioning and train the delivery drivers to respect the homes they enter by wearing protective booties and acting more professional. I would return to this store to purchase smaller items but I'd be unwilling to buy much else because of the steep delivery fee. For instance, I wouldn't want to buy a $1000 dresser and then have to pay $300 on top of it. Other furniture stores offer less expensive delivery options. At living spaces, delivery is $99, by comparison. This store needs to iron out some minor issues, but they are the nicest furniture store I've been to in the entire Bay Area. Thanks Ravi for a job well done, and hopefully this review provides validation as well as opportunities for improvement.

Rusticbuildco - partyequipmentrentals - Updated May 2026

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