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    Rustic Rooster

    3.7 (3 reviews)
    Closed 10:00 am - 5:00 pm

    Services - Rustic Rooster

    Home interior design

    Partial home interior design

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    Bassett Furniture - Damaged chair leg

    Bassett Furniture

    (5 reviews)

    $$

    I purchased six dining room chairs from Bassett...two of the chairs legs are damaged what I believe…read morefrom the delivery company throwing the boxes from the truck to the pavement (delivered approximately three weeks ago)...not one time did Bassett reach out to me to correct the problem. I was the one on two different occasions reaching out to them requesting what is going on with the replacementof my chairs. It has been three weeks and I am still with two damaged chairs. One chair should be replaced but they are sending someone to look at/fix it. I am requesting a new chair because these chairs were not cheap.

    Buyer Beware custom leather furniture is a bad buy I bought a custom leather Love Seat overpriced…read more I had it 6 months and the motor went I called in the end of February to customer service they sent the worst repair man I ever met in my life who couldn't fix it. He orders a new motor 3 weeks go bye another terrible repair man shows up and says , they meaning Bassett ordered the wrong part. I wait another two weeks I have the correct parts at my house. I have to call Customer Service and now I am still waiting for another repairman to give me an appointment. The leather company tells me three days in a row they are getting me scheduled and they never do. Now I am back to Bassett Customer Service who are suppose to call me in the morning with a date for a repair. I give it one star because I like the quality of the leather but what good is a recliner that doesn't recline?

    Rustic Rooster - furniture - Updated May 2026

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