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    Rustic Farm Home

    5.0 (6 reviews)
    Closed 11:00 am - 5:00 pm

    By appointment only

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    7 years ago

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    Ordered a dresser from this place because they only had the display model, which was fine. Our…read moresalesperson, Nolan, told me that it would be here in 3 weeks, max. That was well over a month ago, and now they say it won't be in until the end of the month at least. I've been trying to cancel my order for a couple weeks. First I get told that I have to speak to Nolan, then he tells me that I have to speak to a manager, but the manager is rarely in the building. Today I called to see if a manager was in the building and was told no. I asked if they knew when a manager would be in and was again told simply, "No." I explained my problem to whichever salesman I was speaking to, who told me that I need to speak to the "Customer Service Person" Aida who will be in tomorrow. I'll give them one last chance to make this right and if that doesn't happen I'll be speaking to my bank to get the amount I've put down on this theoretical dresser reversed. UPDATE: I spoke to Aida and she advised me to stop by the store today, 6/17, and I'd be be able to speak with her and the owner and proceed with the refund. I got to the store today, unfortunately without my copy of the receipt. Aida (not the store owner) advised me that without my copy of the receipt, the best they can do is store credit. This was never explained to me at any point during any conversation I had with any member of staff until today. What good will store credit do for a shop that's supposedly "going out of business" according to their signs? I'm now disputing the charges with my financial institutions. If this store is really going out of business, I can see why. If not, that's a really low marketing tactic and I cannot recommend strongly enough taking your money elsewhere.

    This is such a great store. The staff are super friendly and allow children. To test out their…read moreitems. The staff has a huge collection on line to help you find what you are looking for even if it's not on the display floor. The key here is they can order Ashley furniture but at super reduced prices. We save thousands and love this store. In addition they offer military discount and have easy financing. 90 days no interest or normal loans if needed. Go check them out

    Furniture Plus

    Furniture Plus

    (3 reviews)

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    Ben has been the best furniture sales person I have ever encountered. Not only does he truly care…read moreabout what you are looking for, but he also shows care and compassion for each person I have brought there to shop with. First, I had a couch that was passed down to me from my parents. I took in the pillows to see if he could find a match for a foot stool. He found that the couches were already discontinued, but he went above and beyond to find the materials and had a foot stool made for me. I bought my dining room table with him, which is still gorgeous. He also found my TV stand, which I had very specific dimensions, but he found it anyway. I have had to get a chair for an elderly person who needed the chair to lift for him. When it broke within the first year, Ben made sure it was replaced per the 1 year warranty. Just recently, Ben, his wife and staff helped me and my friend who is elderly, to find furniture for her first apartment. She has never lived alone and he was very attentive to her needs. We recommend Furniture Plus, because the plus part means you get great customer service as well..

    First time in this furniture store and let me tell you, BEST experience I've ever had buying…read morefurniture. I was helped by Naomi and she went above and beyond to help me out and find me EXACTLY what I was looking for. Not only did she find me what I was looking for but she tried her hardest to get me the furniture I purchased delivered the same day. If I could give this place more than 5 stars, I would! I recommend Furniture Plus to anyone looking to buy or finance new furniture! Thank you Naomi for all of your help and your amazing customer service!!!!!

    Rustic Farm Home - homedecor - Updated May 2026

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