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    Rustic Charm Boutique

    1.0 (2 reviews)
    Closed 10:00 am - 6:00 pm

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    7 years ago

    Ordered 2 Carolina Strong shirts right after Hurricane Florence and 2 months later have yet to receive my order. Very poor customer service.

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    10 years ago

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    Mattress Firm Owasso

    Mattress Firm Owasso

    (10 reviews)

    $$

    My daughter purchased a box springs/mattress set from here yesterday. They had nothing but great…read morethings to say about the sales process, and I can speak firsthand about the delivery. The two gentlemen were the utmost in professionalism and courtesy. The destination was a third floor apartment and they didn't bat an eye. Another local company she purchased from furniture from refused to carry it to the apartment without an additional $200 payment. Not saying who that is, but they're in the Smith Farm center not too far from the TJ Maxx. People like these two gentlemen are why I continue to do business with stores like Mattress Firm and NOT with places like... those other guys.

    After researching and reading many reviews, my wife and I had decided on a new mattress, a…read moreTempur-Pedic Luxe Breeze. You can buy a small Caribbean Island for about the same price as this mattress and the articulating base, combined. Tempur-pedic holds the dealers to their pricing, so there is not much bargaining in the purchasing process. It is just a matter of deciding where to buy it. I asked a knowledgeable friend which local store he recommended. He was very "Firm" with his recommendation, "go to Owasso and ask for Brandy!" Brandy, a very pleasant young lady greeted us. This was and easy sale. No convincing needed. We looked at the product. Brandy explained the features of the mattress. She let us compare the same mattress only softer and demonstrated the functioning of the base. She is knowledgeable and easy to work with. No mattress sharks here. We met the guy that does the commercials. Friendly guy. He was in the store working a charitable event in support of a local animal shelter. This locally owned Mattress Firm franchise with stores throughout the Tulsa area, seems to be actively involved in the community. I like that. A local radio station was also co-sponsoring the event with live broadcasts inviting folks to come in and adopt a pet. They had a prize-wheel you could spin to win some trinket or possibly a free cat. We stayed focused on the task to buy a mattress. Brandy threw in a nice freebee accessory, to sweeten the deal. We scheduled delivery and set up, and we were out of there in minutes. A wonderfully comfortable mattress. Shop at Mattress Firm. Good night!

    The Home Depot

    The Home Depot

    (11 reviews)

    $

    I want to applaud Service Manager, Debbie, for her commitment to Home Depot's 2 star Yelp rating…read more Imagine if that kind of devotion could be redirected towards trying to increase her store's score. When a Service Manager can't see past the sticker on the paint can, that's a sign that someone shouldn't be in that role to begin with. Evidently, when it comes to paint, Home Depot has a "Buy at your own risk" policy. It breaks down like this. "If you buy paint from us, and we don't mix it right, you can't return it because there's a sticker on the can that says so." That is what actually happened tonight. This woman was going to stick to that that sticker like it was stuck to the can. She acted like I as the one who mixed the paint. I had to get really riled with her in order to get my money back. Here's what went down. I pulled out a paint swatch and realized that it was from Lowe's. The girl behind the counter said it would be okay because they could still match it. I said, "Are you sure?". She said yes so I gave her the green light to mix it up. Well, I got it home and after pouring some in the tray, you could see that it was way off. So I took it back. That was when I had this awesome customer service experience from an old pro like Debbie lol. Ultimately, I got my money back but it wasn't without having to verbally throw down over it and the audacious impunity she displayed over this issues certainly shouldn't be overlooked by anyone above her pay grade. Hey Owasso Home Depot, you want to get better reviews? You need to lose managers like Debbie who can't see past a sticker on a can of paint. Check out my fun fact below and make some changes. You just lost a customer tonight. Fun fact: Lowe's does not have a "Buy at Your Own Risk" paint policy. If you're not happy, they'll take care of you, which they did.

    Home Depot is one of two 'big box' home centers in Owasso, the other being that 'Blue store'…read more... I've been a Home Depot shopper since the doors opened, although I must confess I also shop at that 'other' store. Each has it's own merits, mainly being the products they carry. Some specific brands are unique to HD, and some to that 'other' store. In some cases, I'm looking at a particular brand, so I go where I can get that brand. A lot of time time I find myself at Home Depot because its just a skosh bit closer to home. The staff area always friendly and helpful, answering all the questions I can throw at them. As for inventory, if you can't find it here, you probably don't need it. Overall, I am quite happy parting with my money at Home Depot.

    Rustic Charm Boutique - furniture - Updated May 2026

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