WOW! These guys are top notch!…read more Someone backed into my car and drove off leaving me with a bent hood and grill. I did not want to report this to my insurance company to have my rates increase for an accident I did not cause. The first quote I got from a local shop in West Hartford was for $2,000 to fix the repairs (keep in mind the book value of the car is $3500) After telling the second shop that I really only wanted the bare bones done to make the car functional as I was going to pay out of pocket and planning to give it to my daughter who is turning 16 this year, they quoted me $3000 to get the car "functional." I then took it to T&J where they quoted me $890! Thats a huge difference! They were willing to work with me, listened to what I was looking for and offered GREAT service. They were able to find used parts which saved me money which the other shops didnt seem willing to do. I dropped the car off in the morning and they had a shuttle to bring me to and from work, and they were EARLY and waiting for me to pick me up from my office after work! My car looks much better and is now safe for the road thanks to the team at T & J Auto. It is family owned and operated as well which is really nice. It is a rarity to find an honest, customer service oriented team in the auto repair work field in my experience and these guys delivered. I highly recommend reaching out to this reputable company for all of your auto body repair needs!! A+++!

This is our second time using T&J auto body. I can't say enough great things about them. From start…read moreto finish, the experience was outstanding. The team was professional, communicative, and clearly takes pride in their work. Our car looks absolutely amazing. The repairs were flawless, the paint match is perfect, and everything was completed on time. They made the whole process stress-free and the owner provided several ways to repair the damage ultimately saving us money. If you're looking for quality workmanship and excellent customer service, this is the place to go. Highly recommend!

Ken is the man!…read more While at another well-known tire store, I was informed after a tire rotation, that my rear breaks were at 3mm and needed work. I was quoted $399. Something didn't feel right, so I contacted Ken at Safe Auto Service and made an appointment. I brought the car to Safe Auto. They did a test drive and pulled the wheels apart for inspection. Ken informed me my brake pads were good and did NOT need service. He could have just as easily confirmed I needed work and charged me. An HONEST man! I now have a new repair shop going forward.

Brought my 2015 GMC Sierra 1500 in to have the AC checked (blowing warm). Thoroughly checked all…read moresystems and checked for any leaks/repairs required. Determined a recharge was all that was necessary. Price was extremely reasonable. These are good, honest mechanics not looking to take advantage of their customers. I'll be returning for future service. Highly recommend to all!

Thorough, friendly, knowledgable, fair pricing, prompt repair...I higly recommend Steben's for any…read moreauto body repair one needs.

I was involved in a hit and run late June and I went to two different shops for quotes. I opted for…read more Steben's Auto Body in West Hartford, and I'm very pleased that I did. They were courteous, respectful, very quick and thorough. They repaired my Subaru, worked with the insurance company ( the value of the quote) and made it look as if nothing had happened to it. They even detailed inside of my car and replaced the cover on the driver side seat that I told them that would pay out of pocket for because it was not part of the accident but they fixed it anyways with no charge. Steven Litwin is the shop Foreman and handled everything professionally and was very pleasant to work with. I hope my car is never damaged again but if it is it will only go to Steben's.

I recommended them to my Daughter to get her 2016 Subaru Forester fixed. Had a check Engine light…read moreon. After they Diagnosed it and fixed it the Bill was close to $800 to replace an O2 sensor. I called them a couple times and talked to them and explained that that was a bit excessive. After I did some research we could have had it done at the dealership for $200 less with a year warranty. They told me that the labor charge they go by a book. So another words if it takes them an hour and the book says up to 3 hours that is what you paying. they did mark the part up a bit too and knew they would. I believe honesty will keep people coming back. They just lost me as a customer and they lost a new customer that could have been going back. I like to support small businesses but not if they charge more then the dealer for a repair. They were nice talking to me, but overcharge. Honesty can go a long way. Is sad because they are a Costco recommended repair shop but not for me at those prices.

This shop is awesome; Nick the manager is very honest, courteous and professional. They gave me a…read morefair price and got me up and running after another shop (Ceglarz) put the wrong lug nuts on my car. Great recommendations and overall great service.

I've been going to H&P for well over a decade for all my cars. I send all my friends there who have…read moreforeign cars. I would trust Paul with the keys to my house. Despite moving to Colchester, H&P is still my auto mechanic. I don't trust anyone else. Whenever I go, they always tell me what needs to be fixed immediately vs what can wait longer, and for how much longer. They're always honest and I never feel taken advantage of or ripped off - so important when dealing with an auto mechanic. Whenever I've compared prices, H&P always has the best value. This place has been around for decades and Paul continues to carry on the legacy of his father.

5/5! Unfortunately, I've moved out of the state now but this was my go to shop for all my car needs…read morewhile in CT. I'm a bit familiar with how things work and I like to buy my own parts. They were one of the few shops that would let me bring in my own parts for replacement. And when I didn't have parts - they were able to source them at insanely reasonable prices. I never felt cheated or hoodwinked. Very honest, thorough but quick work. If I could, I would have brought the whole shop along with me when I moved. Tldr: Paul and Paul Jr. are amazing and I cannot recommend them enough.

As a single woman I always feel like auto places will take advantage that I know nothing about…read morecars, not the case here! I purchased an older car a few weeks ago for my son. I'd had another auto guy tell me I needed new brakes, new transmission and engine mounts and a bunch of other repairs, so decided to get a quote a 'south street auto' Kevin the owner said I only needed brake bracket parts and cleaning, and something with the power steering but that my brakes were almost new and the engine looked great. I asked him to do everything on the car while I was there to make sure it was safe for my college aged son to drive and it all totaled $414. I saved a few thousand by coming here. I noted that every guy that came in was a 50-70 year old local who had obviously been taking their cars there for years. This is now my go-to auto place. Kevin could have told me anything was wrong with my car and I'd have no clue but he obviously runs a honest and extremely fair priced.

I chose to go to SSA to get my AC fixed because another reviewer commented how well she was treated…read moreas a single mom, trusting that she wasn't being taken advantage of or condescended to. I can definitely second that! Kevin explained things clearly, was the lowest quote AND offered me a sweet loaner of a Mustang that my kid was super happy to be seen in! To top it off, I now have my AC working again. Pretty happy and when my compressor finally goes to the great beyond, I will return.

Great place - Reasonable, Honest, excellent home town…read moresmaller car repair shop I asked the mechanic about my car problem, I got a few ways he can repair it... I'm happy Rich's retains that 'garage charm' after Rich left. I hope he's enjoying a nice retirement life, he deserves it!

Best independent shop I've come across. I was in the area looking at a used car from a local…read moredealership, and called this place to see if they could look over the car for me. They gave me a next-day appointment, went through the car thoroughly, including putting it up on a lift, pointed out various things of interest, and gave me an honest assessment of the vehicle. You can tell he has a clean, organized repair shop, is knowledgeable, and is someone you can be confident in for any repair you may need. Cannot recommend Rich's Citgo enough!

Good job fitting me in for some very minor work. Still charging relatively high rate for what was…read moreneeded but that's the business, comparatively same to others.

This guys are the best around. If you want a business that takes pride in the job, the way they…read moreconduct business... they're it. Alignment was done properly, tech took my truck out twice to make sure it was perfect. These guys are professional, treat the customers with utmost respect from seeing the interactions in the waiting area. Parking might be alittle interesting but well worth it. I'll be bringing my vehicles here from now on.